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My wife and I could have not asked for better facilities, location and service. We arrived early in the morning and had to wait for the room to be ready which in my experience is often the case in London when you arrive as early as we did. The reception clerk later sent us a bottle of champagne unsolicited ...
Elegant hotel in a great location. Every staff member we encountered from the reception, bellhop, wait staff, concierge and doorman were polite, welcoming and extreemly professional. Would definitely stay here again
The hotel is in a superb location and worth staying at just for that. However the room I was assigned was freezing cold - and the room heating didn’t work. Eventually housekeeping provided a small heater and some blankets - but even then it was hard to stay warm.
Dear Sir or Madam, We apologize for the belated response, because we loved everything about our stay at Duke’s Hotel!!! The location was superb, as we were convenient to every point of interest, that we came to London to experience. We are still savoring the sights and sounds of our favorite city... ...
Good location for the price, nice size rooms and great option families
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