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I took my mother and daughter to London for 18th birthday celebration. The Stafford was fantastic !! They helped us arrange our itinerary , arranged for presents for my daughter and even upgraded our room when we arrived. We will ONLY stay here next time we come to London!
Great hotel, great location and very friendly staff. Thank you for all the hard work and for making out stay an enjoyable one!
Nice hotel but no more than 4 stars. There were building works next door and the traffic from Piccadilly is quite noisy. Not enough sound proofing in the room. The bed was soft but comfortable.
Perfect location for almost everything. The staff is very helpfull and friendly. Highly recommended. Next time we definetely stay at the sofitel st. James again. Very easy to communicate with all the staff and they had helped us for many things. Thank you again. Hope to see you all soon.
The hotel is in a superb location and worth staying at just for that. However the room I was assigned was freezing cold - and the room heating didn’t work. Eventually housekeeping provided a small heater and some blankets - but even then it was hard to stay warm.
If you are looking to be at the heart of London's attractions this is the place to be! The Charing Cross underground station is just down the block. The staff is exceptional and the hotel is comfortable, safe and clean. Waters, soda, milk, tea and coffee are provided at no cost and are replenished ...
Booking confirmation told us to phone when we were 15 minutes away, but as we were on the tube we couldn't do that. Alarmingly, we had to wait in an alleyway off Coventry Street for someone to come, and every time we called we got an answering machine. We had just started to think it was a scam when ...
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