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Nice and comfortable hotel. Staff very courteous Breakfast very good
Wonderful experience. First trip to London. Staff could not of been more cheerful and helpful. Any and all requests were handled would definitely stay there again. Offered iPhones for personal use to navigate city and much more.
Oct 2017 - we just got back from our stay at the Sofitel and it really was the most wonderful Hotel. The staff were very welcoming and helpful. They were always extremely pleasant. Also the location can't be beat. It's right near Piccadilly Circus and walking distance to many desirable sightseeing ...
The staff was wonderful. Our room was cozy with a huge bathroom (needed a bit of upkeep - tile grout, mirror scratched right where you face is at the sink). Beds very comfy. Loved that we could open the window. Breakfasts were stellar. Too bad we couldn't use the bar, as you had to reserve. Would ...
Booking confirmation told us to phone when we were 15 minutes away, but as we were on the tube we couldn't do that. Alarmingly, we had to wait in an alleyway off Coventry Street for someone to come, and every time we called we got an answering machine. We had just started to think it was a scam when ...
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