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Polite and helpful staff, incredibly clean and excellent location, in the centre. They effortlessly accommodated my 3yr old and I couldn't be more impressed. Gave me an early check-in and late check-out.
Most hotels in London are old English style, small with wooden flooring (hence noisy when one walks on it This hotel is modern, spacious, good-sized toilet. I like it. Breakfast can be better though.
My visit consisted of staying at this hotel for 12 nights, beds were comfortable and rooms were comfortable for my daughter and myself. Not enough closet space for two people and no dresser or drawers to put anything in. I had a superior room, I would have hated to see a standard room, almost talked ...
Booking confirmation told us to phone when we were 15 minutes away, but as we were on the tube we couldn't do that. Alarmingly, we had to wait in an alleyway off Coventry Street for someone to come, and every time we called we got an answering machine. We had just started to think it was a scam when ...
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