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Grand Jersey Hotel & Spa

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
1,455 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jersey Opera House
    5 min walk
  • Popular Location
    St. Helier Town Hall
    7 min walk
  • Restaurant
    Le Fregate
    2 min walk
  • Restaurant
    The New Park
    4 min walk
  • Airport
    Jersey (JER)
    8 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-14. Try updating your dates to see prices for your trip.

    About this area

    St. Helier

    Located in St. Helier, Grand Jersey Hotel & Spa is in the city centre and on the beach. Jersey Museum & Art Gallery and Jersey War Tunnels - German Underground Hospital are cultural highlights, and some of the area's activities can be experienced at Port of Jersey and La Mare Vineyards. Jersey Zoological Park (Jersey Zoo) and Fort Regent Leisure and Entertainment Centre are also worth visiting. Our guests love the hotel's location for the sightseeing.

    Visit our St. Helier travel guide

    What's nearby

    • Popular Location
      Jersey Opera House - 5 min walk
    • Popular Location
      St. Helier Town Hall - 7 min walk
    • Popular Location
      King Street - 8 min walk
    • Popular Location
      Port of Jersey - 9 min walk
    • Popular Location
      Elizabeth Castle - 11 min walk

    Getting around

    • Jersey (JER) - 13 min drive

    Restaurants

    • Tassili — 1 min walk
    • Victoria's — 1 min walk
    • Le Fregate — 2 min walk
    • The New Park — 4 min walk
    • The Mandarin Room — 6 min walk

    About this property

    Grand Jersey Hotel & Spa

    Catch some rays at the beach or spend the day relaxing at Grand Jersey Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 123 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • Free valet parking
    • Electric car charging station
    • Limited parking spaces
    • Parking height restrictions apply

    Food and drink

    • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 19.50 for adults and GBP 9.75 for children
    • 2 restaurants
    • 1 bar
    • 24-hour room service

    Things to do

    • Full-service spa
    • Health club
    • Indoor pool
    • Sauna
    • Hot tub
    • Steam room

    Family friendly

    • Dry-cleaning service
    • Indoor pool
    • Laundry facilities
    • Fridge

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • French
    • Hungarian
    • Polish
    • Portuguese
    • Romanian
    • Spanish

    Business services

    • 24-hour business centre
    • Computer station
    • Meeting rooms
    • Conference centre

    Outdoors

    • Beachfront location
    • Terrace

    Spa

    • 6 treatment rooms
    • Aromatherapy
    • Ayurvedic treatments
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Hot tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Hypo-allergenic bedding
    • Premium bedding

    Bathroom

    • Bathrobes
    • bathtub or shower
    • Designer toiletries
    • Hairdryer

    Entertainment

    • 42-inch LCD TV
    • TV channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water
    • Fridge

    More

    • Connecting rooms available
    • Desk
    • Individually decorated
    • Individually furnished
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Turndown service

    Nearby things to do

    Where to eat

    • Tassili – Beachfront fine-dining restaurant offering British cuisine. Serves dinner on select days. Reservations required.
    • Victoria's – Brasserie offering British cuisine. Serves breakfast and dinner daily. Reservations required. Kids' menu available.
    • Champagne Lounge – Beachfront bar offering British cuisine. Serves lunch, dinner and light fare. Kids' menu available.
    4.5

    Excellent

    5 - Excellent
    877
    4 - Good
    438
    3 - Okay
    103
    2 - Mediocre
    32
    1 - Poor
    5
    4.6
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.4
    Property condition

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Nov 2019

    3/5

    Breakfast was quite awful - cold, had been lying for hours, but otherwise was no better than adequate for the class of hotel

    Stayed 1 night in Nov 2019

    2/5

    Ok where to start. Upon arrival and check in we felt it was more like a sales pitch for the hotels redtaurant and spa. Honestly never experienced anything so poor. No welcome or have you stayed with us before, no just would you like to book our redtaurant as it gets very busy. We stayed Sunday and Monday and had to make the receptionist aware that we already knew it was closed both these evenings. Then it was onto the spa and would we like to book any treatments as they get booked very quickly. Honestly did not want to get away and to our room quicker. Ok the room. Well small is the best I can say. If I were staying on my own for business It would have been ok. The window was frosted over, just as well as outside were all pipes and aircon units. The hotel looks tired and in need of a revamp. I specifically booked a Handpicked Hotel as we have stayed at 3 others and even got married at one. Sadly this experience has left us feeling somewhat underwhelmed. A couple of positives. The porter a nice Italian gent was very helpful and breakfast pleasant but thats about it. On the Sunday evening after going out for something to eat we retired to our small room. There were various noises which are difficult to explain but enough to keep you awake (maybe the aircon units?) Sadly I was unable to address the issues with the management during our visit as I felt it would have been unfair on my wife who was celebrating her 40th birthday.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    We liked all the hotel the staff were all fantastic the room and food top class we could not find anything that we did not like or was not top class we are hoping to go back very soon

    Stayed 3 nights in Nov 2019

    5/5 Excellent

    Amazing hotel with helpful and friendly employees. Highly recommended.

    Stayed 5 nights in Oct 2019

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