Ratings based on 327 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from crewe

Very pleasant and would stay again

Posted 06-Jun-2016
Only there one night but very nice lovey clean hotel
5out of 5
by A verified traveller

Well located, exceeds expectations

Posted 06-Jun-2016
The hotel really was much better than we had expected. The staff are friendly, the facilities are good, the rooms are well proportioned and furnished and the location is brilliant for exploring St. Helens.
5out of 5
by A verified traveller

nice hotel, lovely staff

Posted 31-May-2016
Location: we didn't really go into st helens other than to get the train to liverpool. But close to nandos & wetherpoons, & m62 so easy to get anywhere you like
the hotel was great, nice room, good gym and pool, breakfast was good. We stayed as i was running the marathon in liverpool so the only downside was that it was a bit further out and the trains weren't running as early as id hoped on the sunday but staff were great at organising us a taxi, and even let us have a bit of a later check out as we were feeling pretty lazy the following day!!
4out of 5
by Louise from Workington

Posted 30-May-2016 on Hotels
Good location in town centre. Hotel room was nice and clean and spacious. The only negative would be although there was air conditioning the room was still a little bit stuffy warm through night. I would prefer to have opened a window for fresh air, but unfortunately there is no windows in the rooms. I would stay here again though. Great location and great price. Lovely friendly staff on reception desk.
3out of 5
by Nicola from Liverpool

Good for an overnight stay

Posted 25-May-2016 on Hotels
We stayed here as we were attending a function in St Helens and it was cheaper to stay here on a Saturday night (£55) then to get taxis. Hotel is looking tired but it was fine for a one-night stay. Didn't spend any time in the hotel apart from sleeping. Staff on reception were nice and friendly. Room had a funny smell but as we only slept here it was ok. Would stay again if the price was similar if we had another night out in St Helens.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by richard

This traveller left a rating score only Posted 22-May-2016 on Hotels
1out of 5
by luke

Sray in a better place

Posted 20-May-2016 on Hotels
Lazy staff
3out of 5
by A verified traveller

Posted 13-May-2016 on Hotels
Disappointed by cold shower in morning Rather blase attitude at reception that “whole hotel affected”didn't help and apology would have been nicer Food excellent Staff functional rather than friendly One lift and one credit card terminal also not functioning suggest decline
4out of 5
by gaynor from St Helens

visit

Posted 06-May-2016 on Hotels
nice stay with my partner and good experience this time