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Hotel St. Helena

Star Rating
3 out of 5

Information

Reviews

2.6 / 5
185 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Business Services

Map

What's nearby

  • Popular Location
    Culinary Institute of America
    2 min drive
  • Popular Location
    V. Sattui
    3 min drive
  • Restaurant
    Himalaya sherpa kitchen
    2 min walk
  • Restaurant
    Terra Restaurant
    2 min walk
  • Airport
    Santa Rosa, CA (STS-Sonoma County)
    41 min drive

Choose your room

Book online or call:

020 3564 4853
  • Room, 1 Queen Bed (Garden View)

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free Parking
    30% off
    Price was £402Price is now £281
    for 1 night
    We have 6 left
    It only takes 2 minutes
  • Deluxe Room, 1 Queen Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free Parking
    30% off
    Price was £491Price is now £344
    for 1 night
    We have 4 left
    It only takes 2 minutes
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free Parking
    30% off
    Price was £491Price is now £344
    for 1 night
    We have 2 left
    It only takes 2 minutes
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free Parking
    30% off
    Price was £491Price is now £344
    for 1 night
    We have 1 left
    It only takes 2 minutes
  • Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
    Cancellation policy for this rate plan:
    Amenities for this rate plan:
    • Free WiFi
    • Free self parking
    30% off
    Price was £581Price is now £407
    for 1 night
    We have 1 left
    It only takes 2 minutes
  • Room, 1 Queen Bed (European, Shared Bathroom)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
    We are sold out

About this area

St. Helena

Hotel St. Helena is located in St. Helena. V. Sattui and Robert Mondavi Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Calistoga Hot Springs and Old Faithful Geyser of California. Calistoga Spit N' Cycle and Calistoga Speedway are also worth visiting.

Visit our St. Helena travel guide

What's nearby

  • Popular Location
    Culinary Institute of America - 2 min drive
  • Popular Location
    V. Sattui - 3 min drive
  • Popular Location
    Robert Mondavi Winery - 8 min drive
  • Popular Location
    Castello di Amorosa - 10 min drive
  • Popular Location
    Mumm Napa - 10 min drive

Getting around

  • San Francisco, CA (SFO-San Francisco Intl.) - 95 min drive

Restaurants

  • Himalaya sherpa kitchen — 2 min walk
  • Terra Restaurant — 2 min walk
  • Gott's Roadside — 5 min walk
  • Taylor's Automatic Refresher — 5 min walk
  • Silo's Wine Bar & Jazz Club — 11 min walk

About this property

Hotel St. Helena

An attached winery, a bar/lounge and concierge services are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. All 18 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and free toiletries.

Policies

Check-in

Check-in between 3 PM - 6 PM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per stay.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

Discover
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: USD 35 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available weekends 8:30 AM–10:00 AM
  • 1 bar

Things to do

  • Winery attached

Conveniences

  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries

Entertainment

  • TV channels
  • flat-screen TV

More

  • Iron/ironing board (on request)
2.6

Guest rating

5 - Excellent
23
4 - Good
23
3 - Okay
41
2 - Mediocre
52
1 - Poor
46
2.9
Cleanliness
3.1
Service and Staff
2.5
Amenities
2.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Filthy towels with browns spots on the bath towels and blood on the hand towels. Bed sheets were dirty. No receptionist or staff on site. Would not recommend to the local homeless guy.

Stayed 1 night in Oct 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst experience

Worst hotel I’ve stayed in ever. DO NOT BOOK HERE Not clean, poor service, looks like a hotel from a horror movie

Stayed 1 night in Oct 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Old property. We paid $458 for 1 night! I was not told I’d have to share a bathroom down the hall! Sheet were stained. Horrible stuff mattress. Creaky. Hated it! Room was 10x10. Small and cramped. Tiny tv, Wall mounted. Noisy all night. I need my money back. Worst hotel experience ever. I’ve stayed in 5* hotels at $458 a night!!! WTH! Went to checkout at 8am. No was there. They only man the front desk at 9:30 am onwards. Why call yourself a hotel??!

Stayed 1 night in Oct 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities

Be sure to ask for the internet password when you check in. Otherwise you are liable to find the front desk closed. The password is unavailable in your room. Rooms and bathrooms lack adequate ventilation, Rooms and TV's are small.

Stayed 1 night in Oct 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

SHARED BATHROOM. Not in any universe is this hotel worth the price. It’s one thing to be tried and horribly maintained but it’s another to be dirty. Just avoid it. Shared bathroom not clearly disclosed. Very uncooperative and unprofessional management. Again, just avoid it.

Stayed 1 night in Oct 2019

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