Reception

Reviews of Americas Best Value Inn & Suites St. Cloud

2 out of 5
Americas Best Value Inn & Suites St. Cloud
520 Highway 10 S, St Cloud, MN

Reviews

5.4
Rating 10 - Excellent. 221 out of 1002 reviews" "
Rating 8 - Good. 98 out of 1002 reviews" "
Rating 6 - Okay. 129 out of 1002 reviews" "
Rating 4 - Poor. 194 out of 1002 reviews" "
Rating 2 - Terrible. 360 out of 1002 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anne

Disliked: Staff & service, amenities, property conditions & facilities
Dirty room. Urine in toilet seat and hair on sheets. Obviously not cleaned. Moved to different room. On ground floor and the locks in the windows were broken.
Stayed 1 night in Mar 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities
The staff was friendly, and was a good value. Not the easiest to get to with the road construction near the property. I'd stay there again.
Stayed 1 night in Mar 2024
Response from ABVI Staff on 10 Mar 2024
Dear Brad, Thank you for your feedback! We hope to host you again!ABVI Staff

6/10 Okay

RYAN

Travelled with partner
Wasn't a fan of the barking dogs. Facility isn't really dirty but it isn't clean either. It's a good place to stay when traveling through with the guys but not the wife.
Stayed 1 night in Feb 2024
Response from ABVI Staff on 13 Feb 2024
Dear Ryan,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do apologize for the disruption that the dog barking caused you, just curious if you let the Front Desk know of this disturbance. We are a Budget Hotel and everything is cleaned daily and shampooing is done monthly. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth. The guy at the counter was very good!
Stayed 1 night in Feb 2024
Response from ABVI Staff on 9 Feb 2024
Dear Donna, Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 Terrible

Micah

Disliked: Amenities
Change price once I got there started asking for deposit and I’m from out of town needed a place to stay for the night had to sleep in my car outside until I left the next morning will not recommend unless you wanna pay a deposit plus how Eva much the room is
Stayed 1 night in Jan 2024
Response from ABVI Staff on 6 Feb 2024
Dear Micah, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. Every reservation is required to pay a deposit, it is right on the reservation sites when you go book the reservation that a deposit is required. Nowadays, every Hotel charges a deposit and some are much are much higher than the 60.00 deposit that is required here at this . Thank you for your helpful feedback and all the best to you.ABVI STAFF

4/10 Poor

Melody

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bathroom floor was sticky, whole place smelled of smoke or something. Bed was not comfortable. But, it still beats camping!
Stayed 1 night in Feb 2024
Response from ABVI Staff on 4 Feb 2024
Dear Melody, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. The bathroom floors have just been remodeled and the beds were replaced last year. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, clean, homey atmosphere, affordable and respectful employees - I will be staying here again.
Stayed 1 night in Nov 2023
Response from ABVI Staff on 2 Feb 2024
Dear Michelle, Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hall smelled like urine. There were bugs in the bathroom, there was hair left in the shower. The toilet was unclean. Didn't dare take off our shoes. The room itself had an air freshener scent (bad air freshner) that was so strong and bad. It permeated our sinuses and clothing. When we left- our clothes and everything felt dirty and smelled like the room.
Stayed 1 night in Jan 2024
Response from ABVI Staff on 31 Jan 2024
Dear Diane, While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We do have monthly pest service done each month. We did speak to the housekeeper that cleaned the room and action has been done to get this matter corrected. While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We stay there every time we come to St Cloud Mn
Stayed 1 night in Jan 2024
Response from ABVI Staff on 17 Jan 2024
Dear Scott, Thank your for your feedback! We hope to host your again!ABVI Staff

4/10 Poor

Nick

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ABVI STAFF on 31 Dec 2023
Dear Nick,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 Good

Laurie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a place for a vacation, but perfect if you just want a clean bed for the night. We got what we paid for. It was fairly clean, but aged paint and grout, etc. Bedspread had pulled threads, but was clean. The staff was extremely friendly and helpful. We were fully satisfied.
Stayed 1 night in Nov 2023
Response from ABVI Staff on 20 Nov 2023
DearLaurie,Thank you for your feedback. We hope to host you again.ABVI Staff

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2023
Response from ABVI Staff on 19 Nov 2023
Dear Bruce,Thank you for your feedback. We hope to host you again.ABVI Staff

6/10 Okay

Richard

Disliked: Room comfort
One can ruin an experience.
Cheap accommodations you get what you pay for, night staff is very nice and friendly. Front desk woman can be unnecessarily aggressive when dealing with guests. Do not call my phone and ask if I’m going to rebook a room if I choose to I will. Do not bark at my wife when she asks for housekeeping services. Most hotels offer that daily and if your hotel doesn’t then that information should be vastly posted.
Stayed 8 nights in Nov 2023
Response from ABVI Staff on 14 Nov 2023
Dear Richard,While it was nice to host you, we are distressed that you did not enjoy your stay. There was no phone call inquiring if you would like to rebook the room, also no one barked at anyone. It was simple stated to her that we do not do daily housekeeping and if she wanted housekeeping, it can be added to the next day cleaning list, as the housekeepers had already left for the day and your wife walked away . We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

10/10 Excellent

Gregorg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Americas Best Value Inn St Cloud Staff on 16 Nov 2023
Dear Gregorg,We appreciate your feedback and hope to host you again, next time you visit the Saint Cloud area.

6/10 Okay

Sherilyn, Elk River

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a dated property, but for the price, it was fine. It was vey clean, I will say that.
Stayed 1 night in Nov 2023
Response from ABVI Staff on 5 Nov 2023
Dear Sherilyn,Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 Terrible

Whitney

Travelled with family
The toilet didn’t work or the heat. Also saw cockroaches. On my paper it said in Large print “Non-Refundable “, so I knew they were aware of the issues and aren’t worried about it.
Stayed 1 night in Oct 2023
Response from ABVI STAFF on 29 Oct 2023
Dear Witney,We apologize for the toilet we will have maintenance look at it right away. We had guest wanting us the turn the heat off so I am not sure what the issue was there. You reservation was non refundable because you paid expedia as non refundable. Please do not make accusations, we have a licensed pest control company that does preventative maintenance here.

2/10 Terrible

Heidi

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from REVIEW on 27 Oct 2023
Dear Heidi,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 Terrible

Cherise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrible
The hotel, the rooms stinks!!!!!!!! Can control the room temperature and it’s was hot as you know what in there. the management( lack there of) was unapologetic and uncaring! i will never, ever stay or recommend the piece of garbage to anyone!!! take it off the list!
Stayed 3 nights in Oct 2023
Response from review on 24 Oct 2023
Dear Cherise,While it was nice to host you, we are distressed that you did not enjoy your stay. There is a thermostat on the wall between the vanity area and the bed that you can control the heat, you just need to move the temperature knob. Nothing was brought to the attention of the front desk as far as this concern. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from REVIEW on 19 Oct 2023
Dear Dean,Thank you for your feedback! We hope to host you again!ABVI Staff

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and pretty big. Bed was comfortable and tv was Dish Network. I had eggs and sausage and coffee from the dining room for breakfast and it was great! Staff was laid back and nice. I had no problem getting a later checkout time.
Stayed 1 night in Oct 2023
Response from Review on 9 Oct 2023
Dear Jennifer,Thank you for your feedback! We hope to host you again!ABVI Staff

2/10 Terrible

Abbie

Travelled with partner
Building smelled so bad I couldn’t even stay there
Stayed 1 night in Sep 2023
Response from Review on 8 Oct 2023
Dear Abbie,While it was nice to host you, we are distressed that you did not enjoy your stay. I did find your check in slip (signed & dated), along with make/model of your vehicle and a copy of ID's on file for when you stayed here. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
One of the most disgusting hotels I have stayed in by far. The room was so dirty and the heating/ ac didn't work in the room. So when we arrived it was a sauna in the room and smelled horrible when asked for a different room was told by the front desk that they where fully booked (there where a total of 5 cars there all night) and to just open the window. They didn't have a breakfast like advertised just overall a disappointed and disgusted with it and would NEVER stay again.
Stayed 1 night in Oct 2023
Response from ABVI Staff on 7 Oct 2023
Dear Vanessa,Clearly you dont read when you do things. Where on your booking does it say we offer free breakfast? Please dont lie on your reviews. We offer coffee and other complimentary items, but no where on our websites does it state that we offer breakfast. Our building heating/cooling system is seasonal. We do not need your business you can pay twice as much and find what suits you. But do not lie about things.

4/10 Poor

Amber

Stayed 1 night in Oct 2023
Response from REVIEW on 26 Oct 2023
Dear Amber,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 Okay

Matthew

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from REVIEW on 6 Oct 2023
Dear Matthew,Thank you for your feedback! We hope to host you again!ABVI Staff

4/10 Poor

Wyatt

Disliked: Cleanliness, property conditions & facilities, room comfort
Nasty room and hotel
1. Place stinks 2. The bed was made however it was made with dirty sheets. 3. Hair all over the seat of the stool 4. Hair and nasty goo? Stuck to the bathroom door top to bottom. 5. Overall for $60 I got what was paid for.
Stayed 1 night in Sep 2023
Response from Review on 27 Sept 2023
Dear Wyatt,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 Good

Artemy

Business traveller
I would not note good cleanliness and convenience. There were problems with charging gadgets due to ancient electrical outlets. The TV didn't work. And to hell with it!
Stayed 1 night in Jul 2023
Response from REVIEW on 25 Sept 2023
Dear Artemy,Thank you for your feedback! We hope to host you again!ABVI Staff

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Review on 19 Sept 2023
Dear Frank,Thank you for your feedback! We hope to host you again!ABVI Staff

6/10 Okay

Julie

Travelled with group
Disliked: Amenities
Shower was great. Rooms were clean. But, the marijuana smoking was horrible. The hallway was hazy it was so thick. We ended up laying wet towels under the doorway to block the smoke from coming in.
Stayed 2 nights in Sep 2023
Response from REVIEW on 27 Oct 2023
Dear Julie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

4/10 Poor

Lexi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Air quality in the hotel room was horrible; smoky and stale. Bathroom floor was slippery from products used for attempting to clean. The carpet was sticky and musty. Pillows didn’t have pillow cases but over washed pilly duvet covers. Front staff did not make a warm welcome. Definitely a hotel that you get what you pay for. 1/10 wouldn’t recommend.
Stayed 1 night in Sep 2023
Response from ABVI STAFF on 11 Sept 2023
Lexi,Air Quality? Wow we hope you find the accommodation you are looking for. Our hotel works very hard to provide a clean budget option for our guest. We most definitely have pillow cases and yes we clean our bathrooms after every stay. We just washed the entire building's carpet 2 months ago.

2/10 Terrible

Andre

Disliked: Cleanliness, property conditions & facilities
Lights was out in the hotel majority of your stay so……. Yeah
Stayed 1 night in Sep 2023
Response from ABVI Staff on 5 Sept 2023
Dear Andre, We apologize for the experience you had. As we mentioned to you there was a Xcel Energy outage in the area that impacted the east side of Saint Cloud not just us. We hope to improve on your next visit.

6/10 Okay

jose

Disliked: Property conditions & facilities
My bed looked like someone had been sleeping in it and there were dirty towels in the shower.
Stayed 2 nights in Aug 2023
Response from ABVI STAFF on 5 Sept 2023
Dear Jose, We appreciate your feedback. We apologize for your experience and can promise you that will not be the case in the future.

2/10 Terrible

Vickie

Stayed 1 night in Aug 2023
Response from Response on 17 Sept 2023
Dear Vickie,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFFABVI Staff

8/10 Good

Robert

Stayed 1 night in Aug 2023
Response from ABVI Staff on 12 Sept 2023
Dear Robert,Thank you for your feedback! We hope to host you again!ABVI Staff

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed an easy check in. We had to wait in line as two others were also checking in. No problems. Comfortable bed, nice shower, quiet location and coffee in the morning. What else can you ask for?
Stayed 1 night in Aug 2023
Response from ABVI STAFF on 5 Sept 2023
Dear Patricia, We appreciate your feedback! We hope to make the next stay even better!

10/10 Excellent

Julie, Sauk Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Many updates & improvements. Very clean...
Stayed 1 night in Aug 2023
Response from ABVI STAFF on 5 Sept 2023
Dear Julie,Thank you for recognizing the positives the property is doing. We have made several updates and hope to continue to make many more.

2/10 Terrible

waqas

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear Waqas,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
Stayed 1 night in Jul 2023
Response from ABVI STAFF on 12 Sept 2023
Dear Sheila,Thank you for your feedback! We hope to host you again!ABVI Staff

10/10 Excellent

Kaylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was freshly painted inside and outside. The building was clean and smelt fresh. They added new shrub's in the front and along the side of the building making it look much better. I will stay here again when I am in town
Stayed 1 night in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear Kaylee,Thank you for your feedback! We hope to host you again!ABVI Staff

4/10 Poor

Marlene

Disliked: Cleanliness
Tub shower, not clean
Stayed 1 night in Jul 2023
Response from ABVI STAFF on 27 Jul 2023
Dear Marlene, We apologize for your experience we will address this with the housekeeping immediately and hope to earn your trust back in the future.

4/10 Poor

John A.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Well, that was very little air conditioning in my room, virtually, no breakfast, except coffee, and things you can buy off the shelf in a store. My refrigerator did not have a freezer and I’m not sure it was working correctly. I guess the only good thing was the staff was very nice and accommodating.
Stayed 1 night in Jul 2023
Response from ABVI STAFF on 27 Jul 2023
John,We are sorry to hear about your concerns. The day you stayed with us it was almost 100 degrees outside. We do not offer breakfast the items you found at the hotel were complimentary. Please check your reservation to understand that breakfast is not offered. We provide coffee and snack as a complimentary item. We will check with the fridge but we recently purchased new fridges for the building.

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear Anonymous,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 Okay

James

Travelled with family
Disliked: Room comfort
Access warning
The not so good was access to the motel. Nothing the motel had control over other than a little notification, part of the access road is missing. Other than that everything was okay, very outdated, wifi was great, tv was about as small as you could get without buying a computer monitor, beds were mediocre at best. Certianly not what I would say "Americas Best Value". For the money I have stayed in much better places.
Stayed 1 night in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear JamesThank you for your feedback! We hope to host you again!ABVI Staff

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
Pure trash. Property, desk staff, and the room. Not only trash but i specifiaclly reserved an ADA room on forst floor due to my mothers disabilities and was booked on the 2nd floor. No accomodations were possible on their end. Not remotely as advertised. PURE TRASH.
Stayed 1 night in Jul 2023
Response from ABVI STAFF on 20 Jul 2023
Ben,You booked a 2 bed non-smoking room please check your reservation before you make false accusations. You can request an ADA room and if it was still not rented we would assign it to you. You booked on a Friday night when the hotel was almost full and the ADA room with 2 beds was already booked by another guest. We don't appreciate your false reviews. Hope you are able to find accommodations to your need in the future.

2/10 Terrible

Barbara

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Zero housekeeping. Had to go beg for towels and tp. Stayed 6 nights.
Stayed 5 nights in Jul 2023
Response from ABVI STAFF on 20 Jul 2023
Barbara,We apologize for the experience, since COVID the the hotel policy has changed. If you need service you have to request it in advance. We apologize for the experience but when the housekeeping is gone for the day we are unable to provide service after hours.

4/10 Poor

Greg

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Smells
The room stunk, the door stuck had to kick it open and slam it shut.
Stayed 2 nights in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear Greg,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 Okay

LuAnn

Travelled with family
Disliked: Staff & service
Smelled musty. Makes the guest question the cleanliness of the room. Guy who checked us in was more concerned about sitting with his 2 female friends on the couch in the lobby. Not friendly
Stayed 1 night in Jul 2023
Response from ABVI Staff on 12 Sept 2023
Dear LuAnn,While it was nice to host you, we are distressed that you did not enjoy your stay. We pride in the safety and security of our guests. Please accept our apology for the shortcomings for any service you received that was not to your expectations. We will use your feedback to improve and ensure our future guests have a comfortable experience they deserve. We will also make sure that we're always keeping our best foot forward. Thank you for your helpful feedback and all the best to you.ABVI STAFF

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, staff & service
They are doing road construction. Not the property's fault. It's a dated building. I got what I paid for and wasn't looking for a posh place. I just needed a place to sleep.
Stayed 1 night in Jul 2023
Response from ABVI Staff on 11 Jul 2023
Dear Michelle,We appreciate your feedback. We hope to make your next stay better with us.

8/10 Good

June

Liked: Cleanliness, staff & service
They are doing construction, so it's hard to get to this place. The keys for your roommate is a key card and they didn't work very well
Stayed 2 nights in Jun 2023
Response from ABVI STAFF on 4 Jul 2023
Dear June,We apologize for the issues during your stay. We are working hard to keep improving the building. We hope to make your next stay perfect!

2/10 Terrible

Cj

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel ever, Needs to be checked by the city of St. Cloud
Stayed 1 night in Jun 2023
Response from ABVI STAFF on 1 Jul 2023
Cj,We do apologize tor the experience you had. Also just for your knowledge no hotel is allowed to operate with out city inspections. We also do get inspected every year including this year. We hope to improve our services in the future.

2/10 Terrible

Ina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from ABVI STAFF on 1 Jul 2023
Dear Ina,We apologize for the experience you had. We will use your feedback to better our services.