I have stayed in quite a few hotels over the country and the lady who checked us in was definitely the most unfriendly person I have come across.She was rude welcoming and abrupt.
Comment from Hotel Management
8 Oct 2019 by Amie, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.