BBQ/picnic Area

Reviews of The Lalit Grand Palace Srinagar

5 out of 5
The Lalit Grand Palace Srinagar
Gupkar Road Srinagar, Srinagar, Jammu & Kashmir

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 3 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 3 out of 26 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

chetan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience at this property the food quality and service is extremely poor the staff behaviour is not good aswell won’t come here anymore
Stayed 4 nights in Oct 2023

10/10 Excellent

Manik

Stayed 1 night in Mar 2023

4/10 Poor

Sangram, Jabalpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chinar open garden Restaurant was my worst experience ever. In the evening its very cold in Srinagar and i was with my 5 year old Daughter and 11 Month old Son, I asked for Indore dining but they denied and said we have only this Operational. Also their food presentation is not good, the experience was like i am eating in a Dhaba. Also i got cats over their, one of them eaten my desert and ran away. i will never recommend this property to my friends if they want to eat in their restaurant.
Stayed 1 night in May 2018

8/10 Good

Davinder

Liked: Cleanliness, property conditions & facilities, room comfort
Need to improve restaurant and food offering, and up staff training. They were very friendly, just that they need better training.
Response from Gaurav Deb on 8 May 2018
Dear Guest, Namaskar from The LaLit Grand Palace Srinagar!! Thank you for taking the time to share such a wonderful review of your experience. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes and Himalayas.

8/10 Good

Gaurav

Liked: Cleanliness
Disliked: Staff & service
Lalit Review
The garden is fantastic. However the service is very slow and bad. The rooms are very average and not worth the cost. The Taj is much btr.
Response from Gaurav Deb on 8 May 2018
Dear Guest, Namaskar from The LaLit Grand Palace Srinagar!! Thank you for taking the time to share such a wonderful review of your experience. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes and Himalayas.

10/10 Excellent

MANISH KUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC & FABULOUS PROPERTY.... SRINAGAR MUST STAY PROPERTY
Response from Gaurav Deb on 8 May 2018
Dear Guest, Namaskar from The LaLit Grand Palace Srinagar!! Thank you for taking the time to share such a wonderful review of your experience. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes and Himalayas.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A palace in winter
At the time of my stay in Lalit (February) there weren’t many guests at all but they still ran the hotel in full. Nearly all staff knew my name or who I was and service was personalized which was nice. I was sick with flu most of my stay unfortunately but the comfortable room and kind staff helped to make the stay more pleasant. The facility is amazing, like a movie set, yet functional. I highly recommend.
Stayed 3 nights in Feb 2018
Response from Anurag Dhingra on 26 Feb 2018
Dear Guest, We highly appreciate your valuable time in writing us a feedback on Trip Advisor. We are very grateful and overwhelmed to read your comments and appreciation of our services with the special mention of our team who did a wonderful job in assisting you with all your lodging needs. I have shared your comments with the entire team who delighted you with their knowledge and skills during your stay with us. Thank you for your recommendation! And we look forward to the pleasure of welcoming you back soon to The Lalit Grand Palace Srinagar in the near future.

6/10 Okay

VINEET

Liked: Cleanliness, staff & service
Good property, not value for money, dull ambience
While the location of the property was very good, room sizes very small and very dull property for any activity during x mas and new year period , they need to make this place more lively specially during holiday season
Stayed 2 nights in Dec 2017
Response from Vipin Singhal on 23 Jan 2018
Dear Guest, Namaskar from The LaLit Grand Palace Srinagar!! Thank you for taking the time to share such a wonderful review of your experience. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! I only wish that you had shared your feedback with us during your stay, giving us a chance to address your concerns sooner. We do hope that you will be able to put this one off experience deviation behind you and give us another opportunity to serve you. My team and I look forward to meet you in person on your next visit to the hotel. Please do give us a call, and we would be delighted to have you again with us. Best Regards, Vipin Singhal

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience ever
Amazing stay , amazing breakfast and the ambience was just awesome
Stayed 2 nights in May 2017
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share such a wonderful review of your experience. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

2/10 Terrible

Mohan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Excellent and enjoyed

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful view luxury hotel
Its amazing hotel to stay. Prefer ground floor rooms. Food expensive but tasty. Staff is very nice, humble and helpful. We had issues with the twin bed provided even though king size bed was booked. Please get this ensured on basic requirement while booking. Hotel gas amazing lawn to walk and also has cycles one can ride every morning. Hotel has dal lake facing view and moutains behind. A must stay atleast for a night when in srinagar.

8/10 Good

Natalia, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful garden, service to be improved
The front desk could not find my booking at the time of check-in and I had to wait for them to find my booking for quite some time. Apparently they had it mixed up with the next day's arrivals. I think the front desk staff who assisted me could be more friendly and welcoming. They did give me extra free 1-hour wifi card for my inconvenience after I asked. I think giving complimentary wifi should be part of performing services at a hotel of this standard. I even got free wifi when staying at the LaLit New Delhi, and here is the LaLit Grand Palace Srinagar which is supposed to be of higher quality with more comprehensive services. The breakfast buffet does not include mineral water, which is quite odd. They would charge extra for mineral water. In general, the service provided by the staff is not standardized, some were very good and attentive but some were lacking smile and friendliness.

6/10 Okay

s k bhatia, mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Grand Palace
1. The F&B staff is not attentive at all 2. The F&B rates are very high 3. Free Wifi should be there . 1000rs per day for wifi is rediculous
Response from Vipin Singhal on 4 Sept 2017
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

8/10 Good

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL,BEAUTIFUL PROPERTY.
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

8/10 Good

Abhyuday, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Srinagar
Superb Hospitality .... Very good location , grand ambience

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Singh, Canada

Disliked: Property conditions & facilities
Dead hotel - only one other guest.
Very expensive hotel with limited amenities. Managers just come and knock on your doors without any courtesy calls Food prices are 5 times higher than the best restaurants in Kashmir Bathrooms have leaky toilets and faucets Bathroom ceiling had a huge leak with water gushing out of walls and ceilings Not impressed at all I'd rate this hotel at 3.0 stars only
Response from Vipin Singhal on 5 Apr 2018
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! It is our constant endeavor to exceed your expectations and to build a long-term relationship with valuable guest like yourself. Anyhow, I urge you to consider the other reviews on this forum and view your own experience as an aberration. My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

Priyanka, Fremont, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a wonderful time at the Lalit. The palace is beautiful and the staff was really, really warm and friendly. It's perfect for a relaxing family vacation.
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

Eileen, Newbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday Celebrations at the Lalit.
We were celebrating my 70th Birthday and our 44th Wedding anniversary. The staff at the hotel could not have been kinder. They put a lovely bouquet of flowers our room, plus a cake, toy elephant and chocolate boat filled with chocolates. We stayed in a suite with lovely sitting area. Breakfast was in the beautiful garden and was delicious (Great Dosas) , as were the dinners. The ground were gorgeous, filled with English flowers and with a great view over the lake. Thank you to all the staff at the Lalit.
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

Atulya, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of calm nestled amidst the mountains
We stayed in the palace suite for a couple of nights during our trip to Srinagar. The Lalit is a former palace nestled amidst lush green mountains with great views of the Dal lake, which is a short walk from the gates of the hotel. The property is well-maintained and the service was top notch with courteous staff and prompt attention to our requests. There's a nice heated pool on the premises as well as a gym. The grounds are beautiful and soothing to the eyes and the gorgeous trees on the campus (chinar?) are a sight to behold. This place is a nice retreat for a relaxing vacation.
Response from Vipin Singhal on 4 Sept 2017
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

6/10 Okay

Manish, Mumbai

Disliked: Cleanliness, property conditions & facilities
Decent Place to Stay !!
Stayed with family with 2 kids , the hotel is overall nice , but rooms need to be renovated for better comfort and the pricing they have charged !!! There were couple of issues with barroom tub leakage and shower , which were successfully resolved with the help duty manager Mr Zeeshan / Ishaan . He was very polite and resolved the issues . Would recommend to stay in New Wing , as it's more modern . Rest all was good .

10/10 Excellent

FIRAS, Kuwait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
avrage hotel
good hotel need more improvement to be 5 stars hotel
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

Taida, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored Lalit Grand Palace
Going to Kashmir in February is not the best unless you're going off to ski. Booking the Lalit Grand Palace Hotel was the best thing we could have done. The hotel is a historical building retored beautifully with no expense spared. The lobby and lounge were cool but soace heaters were provided. The rooms were toasty warm, comfortable and large with a walk out to the gardens. Srinigar's gardens although well groomed and readied for the warmer weather were flowersless and gray. The staff were extremely helpful with suggestions and arrangments. Loved it
Response from Vipin Singhal on 4 Sept 2017
Dear Guest, Namaskar from The LaLiT Grand Palace Srinagar! Thank you for taking the time to share your review on TripAdvisor. I am thrilled to note that you found so many aspects of your stay to be amazing, more so to note that you would consider us to be amongst the best. We are committed to consistently providing warm, efficient and discrete service to our guests, so your appreciation and acknowledgement is our greatest reward! My team and I look forward to welcoming you back on your next visit to the city of lakes. Best Regards, Vipin Singhal

10/10 Excellent

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for a relaxing weekend, mountain views and great food on te premises. Great service!

10/10 Excellent

tore andre, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det flotteste hotellet i nord India
The Lalit Grand Palace ligger ved en høyde med utsikt over Dal sjøen. Med store chinar trær i haven. Helt fantastisk. Frokost buffeten er av en annen verden. Fantastisk.