Dear Ms. Silvia, A warm greeting to you, We're thrilled by your positive feedback on our hotel and thank you for the high praise for our facilities and services. We're honored by your recommendation and hope to welcome you back soon. Warm Regards.

Dear Guest, A warm greeting to you, We're thrilled by your positive feedback on our hotel and thank you for the high praise for our facilities and services. We're honored by your recommendation and hope to welcome you back soon. Warm Regards,

Dear Mr. Suzadur, Your kind words have made our day! Our entire team is beaming with pride knowing we contributed to your enjoyable stay. hope to welcome you again for memorable stay. Warm regards.

Dear Ms Jithmi, Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. Our team works hard to provide an exceptional service, and knowing we succeeded for you brightens our day. We can't wait to welcome you back for another memorable stay. Warm regards, Management.

Dear Mr. Mohammad,Thank you for your continued loyalty to our hotel. Your positive feedback is a wonderful validation of our efforts to provide exceptional service. We're excited to have you as a valued guest and can't wait to continue exceeding your expectations. warm regards!

A warm greeting to you,Your kind review has warmed our hearts! We're overjoyed that your stay was memorable. Your compliments inspire us to continue offering excellent service. We apologize about that slight issue and will make sure our front office is informed. We anticipate your next visit with great enthusiasm!Kindest Regards, Management

Thank you very much for your kind review. Warm Regards, Management

Dear Valued Guest, Thank you for sharing your positive thoughts with us on Expedia. We are pleased to read that you had enjoyed your time and look forward to welcoming you back for another memorable hotel experience. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, We thank you for the time taken to share your feedback with us. It is a delight for us to read that you had enjoyed your stay and we look forward to having you back for another memorable hotel experience. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay which will further assist us in our continuous improvement. We regret to note that you have given us a low rating and appreciate if you could share with us any information on what negatively affected your stay as this would assist us to carry out an investigation. Yours Sincerely, Management, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay which will further assist us in our continuous improvement. We truly regret to note your comment on the experience with some of the staff members and we always accept constructive criticism positively. We will take necessary measures and provide training to improve our customer engaging ethics in well manner and extending our true Sri Lankan hospitality. Furthermore, department supervisors have been noted of the same advising to monitor whether such behaviors are repeated. Please accept our sincere apologies for the inconvenience you experienced as a result. Other than the above mentioned concern we are pleased to note that your rest of the stay with us was pleasant. Please visit us again as we assure you of a more memorable hotel experience during your next trip to Kandy. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your positive thoughts with us and we are pleased to read that you had enjoyed your stay. Please visit us again as we assure you will have some more sweet memories to take home. Yours Sincerely, Management, Earl's Regency, Kandy

Dear Valued Guest, Thank you for sharing your feedback with us on Hotels.com. Please visit us again for another memorable hotel experience. Yours Sincerely, Management, Earl's Regency

Dear Valued Guest, Thank you for sharing your feedback with us on Hotels.com. Please visit us again for another memorable hotel experience. Yours Sincerely, Management, Earl's Regency.

Dear Valued Guest, Thank you for sharing your feedback with us on Expedia. Yours Sincerely, Management, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay at Earl's Regency. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Management. Earl's Regency.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay at Earl's Regency. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Management. Earl's Regency.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay at Earl's Regency. It would be our pleasure to have you back for another memorable hotel experience. Yours Sincerely, Management. Earl's Regency.

Dear Valued Guest, Thank you for sharing your feedback with us which will further assist us in our continuous improvement. We apologize for the delay experienced at the time of check in and we will be investigating on the same and take action to ensure such errors are not repeated in the future. We have shared your comment with the Executive Housekeeper advising to look in to the room condition. The maintenance team are also informed of the same. The Earl's Regency team are well trained and always give priority to all our guests to ensure a memorable and a comfortable stay. Thus, it is with great regret to note your comment. We hope this experience would not deter you from visiting us again as we look forward to offering you a more pleasant hotel experience. Yours Sincerely, Management, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us on Expedia. It would be our pleasure to have you back at our hotel for another stay. Yours Sincerely, Management, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us following your recent stay at our hotel. We would like to take this opportunity to inform our valued guests that we look forward to enhancing our facilities with our upcoming refurbishment project. It would be our pleasure to have you back for another memorable experience. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us following your stay at our hotel. We truly regret to note the mentioned concern and following your comment which was taken constructively, the management has set a concrete time for all banquet functions to stop playing music and have been advised to execute the new regulation under strong supervision to ensure all our in house guests have a peaceful and a relaxing stay. We hope this would not deter you from visiting us again in the future. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us on Expedia following your recent stay at our hotel. We are pleased to read that you have endorsed our service and would like to take this opportunity to inform all our valued guests that our property's facilities will be further enhanced in our upcoming renovation project. It would be our pleasure to have you back at our hotel for another memorable experience. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for the time taken to share with us, the feedback of your stay at our hotel. It would be our pleasure to have you back for another memorable experience. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing with us, the feedback of your stay at our hotel. We are pleased to read that you had enjoyed your time with us, specially the culinary experience. We will share your concern with the shop owners as we regret for the inconvenience caused by this. It would be our pleasure to have you back at our hotel shall your plans brings you to Kandy again in the future. Yours Sincerely, Buwaneka Bandara, General Manager, Earl's Regency, Kandy.

Dear Valued Guest, Thank you for sharing your feedback with us and it would be our pleasure to have you back at our hotel for another memorable stay. Yours Sincerely, Earl's Regency Hotel Team