Get an overview of this hotelFamily-friendly Central Province hotel in Kandy District with 2 restaurants

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
Babysitting or childcare (surcharge)

Location

This family-friendly Central Province hotel is located in Kandy District, within 3 mi (5 km) of Asgiri Maha Viharaya, Bahirawa Buddah and Royal Palace of Kandy. Kandy Clock Tower and Asgiriya Stadium are also within 3 miles (5 km).

Hotel features

This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a poolside bar and spa services.

Room amenities

All 119 properties offer free WiFi, balconies and TVs with cable channels. Other amenities available to guests include minibars, room service (during limited hours) and coffee/tea makers.

Renovations & Closures

The following facilities are closed seasonally every year. They will be closed from 08 August until 18 August:
  • Bar/Lounge

Hotel Amenities

Hotel Amenities

Cinnamon Citadel Kandy features an outdoor pool and a fitness centre. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This family-friendly hotel also offers spa services, tour or ticket assistance and on-site laundry facilities. Complimentary self parking is available on-site.

  • Number of meeting rooms - 2 
  • Spa services on site 
  • Bar/lounge 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Fitness facilities 
  • Number of restaurants - 2 
  • Poolside bar 
  • Laundry facilities 
  • Tours/ticket assistance 
  • Total number of rooms - 119 
  • One meeting room 
  • Free self parking 
  • Pool sun loungers 
  • Free WiFi 
  • Number of floors - 2 
  • Number of buildings/towers - 3 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 

Family Friendly Amenities

  • Outdoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Shower only 
  • Private bathroom 
  • Room service (limited hours) 
  • Free WiFi 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Balcony 
  • Air conditioning 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Television 
  • Cable TV service 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Vel Eliya – This buffet restaurant serves breakfast, lunch and dinner.

Mahaveli Eliya – This fine-dining restaurant overlooks the garden and specialises in local cuisine. Guests can enjoy drinks at the bar.

Giri Sikara Lounge – This bar overlooks the pool.

Pool Bar – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Hiking/biking trails nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2:30 PM

Check-in time ends at 2:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed
Guests departing on May 20, 2017 will need to check-out by 9 AM. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: USD15 per person (approximately)
  • Rollaway bed fee: USD50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cinnamon Citadel Kandy Hotel
  • Cinnamon Citadel Hotel
  • Cinnamon Citadel Kandy
  • Cinnamon Citadel
  • Chaaya Citadel Hotel Kandy
  • Chaaya Citadel Kandy Hotel Kandy
  • Kandy Chaaya Citadel Hotel

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children aged 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Sorry, we seem to have had an issue loading our review content. Try again?