2 restaurants, breakfast, lunch, dinner served; American cuisine
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Reviews of Hotel Northampton

3.5 out of 5
Hotel Northampton
36 King Street, Northampton, MA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 980 reviews" "
Rating 8 - Good. 246 out of 980 reviews" "
Rating 6 - Okay. 74 out of 980 reviews" "
Rating 4 - Poor. 27 out of 980 reviews" "
Rating 2 - Terrible. 17 out of 980 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly situated in downtown Northampton. Our room was clean and comfortable ans the staff were friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, classic hotel. Super comfortable beds!
Stayed 1 night in Apr 2024

10/10 Excellent

Omar

Great hotel!
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to shops and restaurants. Very clean and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for many years and the Hotel Northampton never disappoints, from the great condition of the room to the friendliness of the staff. The walkability into town and Smith make it an excellent location.
Stayed 1 night in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

aggy, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly. Very convenient and well priced.
Stayed 1 night in Apr 2024

10/10 Excellent

Yanrong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and clean and the staff is nice!
Stayed 1 night in Apr 2024

10/10 Excellent

tamra

Stayed 1 night in Mar 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and staff very friendly
Stayed 1 night in Mar 2024

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property... by far the best place in the area. It's well cared for but is missing the updates needed for a business trip (not enough places to plug in) and a rather old-fashioned HVAC system. This was my second stay and I would stay there again.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Northampton is an historic property located in downtown Northampton. We stay there when we visit family in the area.
Stayed 1 night in Mar 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Well card for historic building that provided the perfect bed for rest and reset. The surrounding neighborhood is so great for coffee, restaurants and quaint shopping. I recommend this hotel for a solid stay.
Stayed 1 night in Mar 2024

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara, West Haven

Travelled with family
Really enjoyed our stay here. Loved being a stone’s throw from Most everything Northampton has to offer. Unfortunately, the weather was still pretty cold, so we couldn’t enjoy our balcony. Maybe next time!
Stayed 1 night in Mar 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We quite enjoyed our stay here. The staff was very courteous, the cafe in the hotel was delicious, and the location was great -- right in Downtown Northampton, close to everything. On the downside, the room was smaller than expected, and it was very warm in there. It was 75 with no heating when we got up this morning. That wouldn't stop me from staying there again, though... just plan ahead and turn on the a/c when we arrive! :-D
Stayed 1 night in Mar 2024

10/10 Excellent

Christine M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Grosvenor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, comfortable, good bar/restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
They’re always so nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within walking distance to everything in town.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid, old style, well built hotel. Great location for visiting downtown Northampton & Smith College. Very quiet, comfortable with large rooms. A big favorite of mine.
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely historic hotel in the heart of downtown.
Stayed 1 night in Jan 2024

10/10 Excellent

Noah

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Cole, Boston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel in a great area, we will definitely be coming back again.
Stayed 1 night in Jan 2024
Response from Front Office Manager on 3 Mar 2024
Cole, Thank you so much for your review. It means alot to us that you took the time out of your day to let others know what to look forward to. I am so glad you enjoyed your time here, and we look forward to your return!!

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay in a log bed room. Would definitely stay there again
Stayed 1 night in Jan 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 3 Mar 2024
Thank you for your review and the high score! We are so happy you enjoyed your stay.

6/10 Okay

Stephen Bond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel -way too much reliance on technology
Stayed 1 night in Jan 2024
Response from Front Office Manager on 3 Mar 2024
Stephen,Thank you for your feedback. I would love to hear more on your comments. If you'd be interested in speaking further please call the Hotel Northampton and ask for our Front Office Manager. We hope you enjoyed your time with us.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Office Manager on 3 Mar 2024
We appreciate your review, and high score. We look forward to hosting you again!

10/10 Excellent

Edward, Canyon Country

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, historic is always cool, but it’s also clean quiet and walkable to everything.
Stayed 1 night in Dec 2023
Response from Front Office Manager on 3 Mar 2024
Thank you so much for your review! We are glad you enjoyed your stay. We look forward to having you back!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Aviva

Stayed 1 night in Dec 2023
Response from Front Office Manager on 3 Mar 2024
Thank you for reviewing the Hotel Northampton. I'm so happy to see you enjoyed your time here. We look forward to seeing you again!

10/10 Excellent

Jonathan

Liked: Amenities, property conditions & facilities
Located in downtown Northampton. Easy access to shopping and restaurants. Great ambiance. Solid lobby bar.
Stayed 1 night in Dec 2023

2/10 Terrible

Christine

Stayed 1 night in Dec 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to downtown within walking distance to everything. It is a classic vintage hotel in a vibrant college town.
Stayed 1 night in Nov 2023

2/10 Terrible

Jeremy

Stayed 3 nights in Nov 2023

10/10 Excellent

Judy, STERLING HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this hotel. Since it's a historic hotel, there were fewer electrical plugs to charge all of our gadgets. That wouldn't deter me from staying again, but something to be aware of depending upon your needs.

10/10 Excellent

Jennifer, boulder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central NoHo location
Stayed 1 night in Nov 2023

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
They have a rule that sates you are not allowed to have alcoholic beverages in your room unless you buy it from the bar/restaurant on premise or you will be charged, possibly kicked out. This is completely non-sensical and for that reason, I won't ever be staying here again. On a positive note. The bartender at Wiggins, Cheri, was very pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Nov 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a large old hotel that hasn’t quite caught up to the 21st century. My room had no place to plug in my devices and no available outlet. The bed was comfortable the bathroom new but the room itself was tiny.
Stayed 3 nights in Nov 2023

10/10 Excellent

Barbara, Wayland

Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023

8/10 Good

Rosemary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Poor Restaurant
This is a very comfortable well-served hotel. However it has two restaurants. Wiggins Tavern which is excellent but closed much of the week. The Coolidge Cafe is simply awful, poorly prepared food and a limited menu. Breakfast so terrible I had to send it back.
Stayed 1 night in Nov 2023