Ratings based on 436 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
53% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Springfield Missouri

Friendly staff

Posted 01-Dec-2016
Great place with great staff. Mike is super sweet.
4out of 5
by A verified traveller

Cheap 3* hotel

Posted 29-Nov-2016
Pros: It was cheap
Cons: Better trained staff, cleaner hallways, and a "not so limited"breakfast
For the cost, it was good for a 1-night stay, would not recommend for more than that. Took too long to check-in after the clerk insisted they were sold-out... and then he said they did have 10+ rooms. Check-out w/same clerk was just as lengthy as it seems he didn't know how to use the credit cards on the system! The hotel is smoke-free but the hallways stink like an old ashtray. The "breakfast" is coffee, a granola bar, and a muffin. No juice, tea, fruit, or oatmeal :-(
3out of 5
by A verified traveller from US

Only stayed for one night.

Posted 26-Nov-2016
Pros: The cleanliness and price.
. Only stayed for one night. Room was clean. was easy to find.
2out of 5
by A verified traveller

Dirty

Posted 25-Nov-2016
Ok if youre fine with a basic room that will probably be dirty
2out of 5
by A verified traveller from US

Not a good place to stay

Posted 19-Nov-2016
Pros: nothing!!!
Cons: clean it up
Location: the location is fine
This place is run down dirty and just a nasty place to stay. Just like renting from the trashy land lord that don't take care of .his property. I stayed next door last time i was in Springfield and it was nice and clean boy what a difference.
1out of 5
by A verified traveller from US

Horrible.

Posted 13-Nov-2016
Pros: Room was clean. That's the only thing good out of the place.
Cons: When we checked in the staff was incompetent and only ready to get off to party. They were not worried about making things right when the room I had booked was for some reason not available. It is Definately not a non smoking hotel and grounds. Staff and guest smoked by front entrance and also the room smelt like stale cigarette smoke. It was the noisiest hotel I have stayed at. All hours of the night there were people banging on walls and staff did nothing about it. Evening and night staff needs to be stepped up a notch. Will never stay at this hotel again.
5out of 5
by A verified traveller from US

Overall it was a good experience

Posted 11-Nov-2016
Pros: Very nice quiet neighborhood, quick check in, drop key check out, clean room.
Cons: If the breakfast offer more choices that would be great.
Comment from Hotel Management
14-Nov-2016 by Manager, Hotel Management
The team and I appreciate your remarks. I am disappointed our grab-and-go breakfast choices were not to your liking; however, your comments about our quiet location, clean accommodations, and seamless check in/our procedures are much appreciated. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
1out of 5
by A verified traveller from US

Room smelled like wet dog, no tp in room, filthy

Posted 08-Nov-2016
Pros: When above room never stopped stomping all the time.
Cons: I didnt like the filthy bedding, and the old furnishings and appliances, like i was in the 70's and the smell of the place was terrible.
Location: Zip line tours
4out of 5
by A verified traveller from US

Nice, affordable, comfortable room.

Posted 31-Oct-2016
Room was clean and comfortable. Had a little kitchenette. Utensils, coffee maker, etc. available upon request. Grab and go breakfast consisted of granola bars, packaged muffins, oatmeal packets, coffee. Nothing fancy, but a good deal for the price. My only gripe was that there was no change machine in the laundry room. There was a sign that said the front desk would provide quarters, but when asked, they were all out.
1out of 5
by A verified traveller from US

Room was half cleaned

Posted 24-Oct-2016
Got into the room before running to see my daughter. Saw bags of garbage and linen on the floor from cleaning staff gathering it up. Bed was half made, bedspread and pillows weren't on but looked as though the bed had been made. No soap or cups anywhere in sight. After I returned from dinner the room looked the same, front desk was apologetic and refunded the night stay and provided new bedspread, pillow covers , towels and soap. I figured they would clean up the mess then next day. Didn't touch it. Won't stay there again.