We reserved a room for a last minute trip. Didn't spend much time in the room which was a good thing because we realized late that night that the TV did not work. There was also no blow dryer in the bathroom which is usually standard in all hotels. Much noise from room beside us and above us. Not excessive by their fault, just very easy to hear movement/activity in adjacent rooms.
Comment from Hotel Management
14-Oct-2017 by Hotel Management, Hotel Management
Mary, thank you for reviewing your stay with us. We're happy you had a good night's sleep, but we're sorry for the inconvenience you had with our in-room amenities. To ensure cleanliness of all the amenities upon check-in, brand standards require us to make these items keep at the front desk rather than leaving them in the suites, and it is readily available on request. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. It was our pleasure accommodating you, and we look forward to seeing you again!