All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very friendly, they helped us return our rental car a day early and arranged a 445 trip to the airport the next morning. The room was clean and the property was well maintained. Good job all around.
James
Stayed 1 night in Apr 2024
Response from Management on 22 Apr 2024
Dear James,Thank you for your review of the Days Inn and Suites of Spokane Airport. We are honored to have provided you again with clean, comfortable, and convenient accommodations consistently. It is a pleasure to learn you were pleased with our complementary shuttle and park and fly services. Hopefully next time you will join us for our Newly Refreshed Hot Breakfast Items. We value your business and hope you will return for future travle needs.Thank youRafael AGM
This hotel was gross. You can tell its not maintained inside & out. Dirty floors, disgusting toilet, dusty fixtures, and the linens were questionable.
Corey
Stayed 1 night in Apr 2024
Response from Management on 22 Apr 2024
Dear Corey,We appreciate your review of the Days Inn & Suites by Wyndham of Spokane Airport. Our staff is dedicated to the satisfaction of our guest. We strive to provide our guests with clean, comfortable, convenient services. Our location is near the airport, and our reliable shuttle service are only two of our many services offered to make your trip less worrisome. Please accept our apologies for the inconvenience you had during your stay. Management has investigated this concern and made the proper correction so that this issue does not happen to another value guest. We appreciate your business and hope you will return for future travel needs.Thank youRafael AGM
6/10 Okay
Patrick
Travelled with family, Business traveller
19 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Could hear everything in the next rooms and someone ran a clothes dryer at 2 in the morning. Very noisy
Patrick
Stayed 2 nights in Apr 2024
Response from Management on 22 Apr 2024
Dear Patrick, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodation for each guest. Our sincere apologies for the inconvenience caused to you concerning your over night accommodations. Your business is appreciated, and we hope that you will return for future travel needs. Thank you Rafael AGM
Definitely a budget motel. No one at the front desk when I left in the morning and no key drop box.
Anne
Stayed 1 night in Apr 2024
Response from Rafael on 19 Apr 2024
Dear Annie,Thank you for taking time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for the inconvenience you had during your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. The issue was brought to the attention of management and dealt with accordingly. Thank you for your business and we hope to see you again. Sincerely, Thank you,Rafael
Dear Florence,Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access, clean and close to your destination for your overnight accommodations. I look forward to seeing you when you visit the area next time.Kind Regards, Rafael
This property has recently been renovated. Was very clean, updated and good staff. We were very comfortable.
Laurel
Stayed 1 night in Apr 2024
Response from Rafael on 10 Apr 2024
Dear Laurel,Thank you for your review of the Days Inn & Suites by Wyndham of Spokane Airport. We are honored to have provided you with a clean, comfortable, and convenient place for your overnight stay. It is a pleasure to learn you were pleased with our complementary shuttle and park and fly services. Hopefully next time you will join us for our Newly Refreshed Hot Breakfast Items. We value your business and hope you will return for future travel needs.Thank youRafael AGM
8/10 Good
Aaron
9 Apr 2024
Liked: Staff & service
Aaron
Stayed 1 night in Apr 2024
Response from Rafael on 10 Apr 2024
Dear Aaron,Thank you for your recent review of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to have provided you with a clean, comfortable, and convenient place to rest during your travels. Our convenient location and friendly shuttle services with park and fly option, are only a few of the many conveniences we offer guests. Our New Hot Daybreak Breakfast ITEMS has been a real success, we are glad you enjoyed it. We look forward to your next visit.Thank youRafael AGM
I paid for an upgraded room and the room size was great. Everything else was not. There were sticky spots in the bathroom on the walls and floor, the laminate wood floors everywhere else left black residue on socks, and one of the photos hanging on the wall had mold. The bed/comforter was clean! The other major issue was the noise. I had two white noise machines running and still could hear doors slamming and the people above me all night. I stayed 3 nights and on the final night, I finally asked the front desk about the people above me at 1:30am after about an hour of what sounded like running/jumping. He was nice about going up but they didn’t stop. I asked again at 2:30am and he went up to talk to them again. The noise stopped after 15mins because they left. They then returned at about 5am and resumed being loud. I think I got a total of 6 hours of sleep over the three nights. If you’re looking for a place to party, it’s a great spot. If you need sleep, don’t stay here.
Saylor
Stayed 3 nights in Apr 2024
Response from Management on 10 Apr 2024
Dear Saylor,We appreciate your review of the Days Inn & Suites by Wyndham of Spokane Airport. Our staff is dedicated to the satisfaction of our guest. We strive to provide our guests with clean, comfortable, convenient services. Our location is near the airport, and our reliable shuttle service are only two of our many services offered to make your trip less worrisome. Please accept our apologies for the inconvenience you had during your stay. Management has investigated this concern and made the proper correction so that this issue does not happen to another value guest. We appreciate your business and hope you will return for future travel needs.Thank you
10/10 Excellent
Maine
7 Apr 2024
Maine
Stayed 1 night in Feb 2024
Response from Rafael on 8 Apr 2024
Dear Maine, Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access and clean for your overnight accommodations. As you mention, we are delighted that the complimentary NEW REFRESHING HOT BREAKFAST work well for you. I look forward to seeing you when you visit the area next time. Kind Regards, Rafael
Dear Steve,Thank you for your recent 4 STAR review. The Days Inn and Suites by Wyndham of Spokane Airport was recently renovated and are excited to see our guests enjoying the new accommodations. I am glad you found the staff extremely accommodating and friendly. Were also glad that the NEW HOT Breakfast was to your standards. As you mention, we are delighted that the complimentary shuttle offers to the Spokane Airport from 3:45am-12:30am, work well for you. We appreciate your feedback, recommendation, and are grateful for your business. Thank you again! Rafael AGM
10/10 Excellent
Tamara, Nelson
5 Apr 2024
Liked: Cleanliness
Tamara
Stayed 1 night in Apr 2024
Response from Management on 6 Apr 2024
Dear Tamara,Days Inn & Suites of Spokane Airport is pleased to see you have enjoyed your stay. I am glad you found your room very clean and had everything you were looking for. We’re also glad that the staff was very friendly and accommodating. Our front desk staff works hard to ensure each guest feels welcome and I thank you for taking notice. I am glad you enjoyed our New Hot Breakfast offered 7 days a week from 6-9am. The breakfast hours are regulated by Days Inn, but I will pass your suggestion to management in-regards to breakfast hours. We appreciate your business and do hope you will consider Days Inn and Suites Spokane Airport for future hotel accommodations. Thank you, Rafael AGM
6/10 Okay
Catherine
4 Apr 2024
Liked: Property conditions & facilities
Catherine
Stayed 1 night in Apr 2024
Response from Rafael on 6 Apr 2024
Dear Catherine, Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy to access, quite, and clean for your overnight stay. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
Dear Michael,Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access, clean and close to the Airport for your overnight accommodations. As you mention, we are delighted that the PARKING and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport from 3:45am-12:30am work well for you. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
While they had recently done some remodeling, the facility was smelly and noisy. The rooms were teeny tiny, and the floors were somewhat dirty. The bedframe had two metal pieces sticking out of the side that were dangerous. The person at the front desk did not care when I told him about this. We covered them with the towel to protect us from getting hurt more than we had already There was no elevator. It’s hard to believe that this property is part of a very well-known highly regarded chain and the name of that chain should not be involved in your ads as it is misleading to the consumer. This is simply a beat up old motel.
Linda
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Dear Linda, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodation for each guest. Our sincere apologies for the inconvenience caused to you concerning your overnight accommodations. Your business is appreciated, and we hope that you will return for future travel needs. Thank you Rafael AGM
2/10 Terrible
Alvairis
Travelled with family and small children
29 Mar 2024
Liked: Amenities
Disliked: Cleanliness
The bed sheets seemed dirty. There was a bad smell.
Alvairis
Stayed 1 night in Mar 2024
Response from Rafael on 29 Mar 2024
Dear Traveler,Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
2/10 Terrible
Shawn
27 Mar 2024
Shawn
Stayed 1 night in Mar 2024
Response from Rafael on 19 Apr 2024
Dear Shawn,Thank you for taking time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for the inconvenience you had during your stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. The issue was brought to the attention of management and dealt with accordingly. Thank you for your business and we hope to see you again. Sincerely, Thank you,Rafael
Dear Gordon,Thank you for your recent 4 STAR review. I am glad you found the staff extremely accommodating and friendly. Were glad that our hotel was a good value and the Breakfast was to your standards. We appreciate your feedback, recommendation, and are grateful for your business. Thank you again! Rafael AGM
Dear Taylor, Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access, clean and close to the Airport for your overnight accommodations. As you mention, we are delighted that the PARKING and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport from 3:45am-12:30am work well for you. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
4/10 Poor
Gordie
24 Mar 2024
Looked like a property that is lived in by homeless.
Gordie
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Gordo,Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
Great for overnight stay before and after an airline trip
Nancy
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Nancy,Please accept our appreciation for taking the time to review your 5 STAR stay. It’s a matter of pleasure and pride for us that you enjoyed your stay with us. As you mention, we are delighted that the Location and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport and casino work well for you we’re also glad that the staff was very friendly and accommodating. Our front desk staff works hard to ensure each guest feels welcome and I thank you for taking notice. I will pass on your compliments to the staff. We appreciate your business and do hope you will consider Days Inn and Suites Spokane Airport for future hotel accommodations. Sincerely,Rafael
10/10 Excellent
Tina
Travelled with pets, Travelled with partner
20 Mar 2024
The staff is very friendly and makes sure your stay is enjoyable, also we feel very safe here
Tina
Stayed 3 nights in Mar 2024
Response from Management on 29 Mar 2024
Dear Tina,Please accept our appreciation for taking the time to review your 5 STAR stay. It’s a matter of pleasure and pride for us that you enjoyed your stay with us. As you mention, we are delighted that the Location and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport and casino work well for you we’re also glad that the staff was very friendly and accommodating. Our front desk staff works hard to ensure each guest feels welcome and I thank you for taking notice. I will pass on your compliments to the staff. We appreciate your business and do hope you will consider Days Inn and Suites Spokane Airport for future hotel accommodations. Sincerely,Rafael
Dear Clifford,Thank you for your recent 4 STAR review. I am glad you found the hotel clean, quiet and friendly. Were glad that our hotel was a good value and the Breakfast was to your standards. We appreciate your feedback, recommendation, and are grateful for your business. Thank you again! Rafael AGM
Would have appreciated a more nutritious breakfast
Silvia
Stayed 1 night in Mar 2024
Response from Rafael on 20 Mar 2024
Dear Silvia,Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning our new breakfast items. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
This property has a parking service so you pay to leave your car when you’re flying out of town and their shuttle van will drive you to the airport and pick you up on return. Great idea IF IT WORKS! We got back from our trip and called for the shuttle and were told sorry, the shuttle driver didn’t show up so we can’t come get you. $40 cab ride later we get to the hotel and people are tearing down an engine on a car in the parking lot. BAD
Cherel
Stayed 1 night in Mar 2024
Response from Rafael on 20 Mar 2024
Dear Cherel, Thank you for taking time to complete our online survey regarding your recent stay. I’m glad that the hotel was quiet, clean and courteous for your overnight accommodations. On behalf of our entire team, I would like to apologize for the inconvenience cause to you and failing to exceed your expectations. For future accommodations, please contact the hotel directly so that the best possible arrangements can be made for you. I look forward to seeing you when you visit this area next time. Sincerely, Rafael
6/10 Okay
Tyler
Travelled with partner
15 Mar 2024
Disliked: Staff & service
Decent hotel for a place just to stay for a night or two. Nightime check in took awhile just finding the guy that was supposed to be behind the desk
Tyler
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Tyler,Thank you for taking time to complete our online survey regarding your recent stay.I’m glad that the hotel was quiet, clean and close to the Spokane Airport for your overnight accommodations. On behalf of our entire team, I would like to apologize for the inconvenience cause to you and failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest in the future. I look forward to seeing you when you visit this area next time.Sincerely,Rafael
Dear Howard, We appreciate you taking the time to write a review about your 4 star stay, at Days Inn & Suite Spokane Airport. We very much appreciate and value your feedback, and will share it with our team. I’m also glad that the hotel was well appointed, and quiet, for your overnight accommodations. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael AvalosAssistant General ManagerDays Inn & Suites Spokane Airport
4/10 Poor
David, Moscow
12 Mar 2024
Liked: Cleanliness, staff & service
The main issue was the loud overhead construction noise all day.
David
Stayed 2 nights in Mar 2024
Response from Rafael on 20 Mar 2024
Dear David,Thank you for your online survey of the Days Inn and Suits of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. We are also happy to learn that you found our facility to be clean and comfortable. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank youRafael AGM
Dear Edgardo,We appreciate your recent review of the Days Inn & Suites of Spokane Airport. It is a pleasure to learn you enjoyed your stay with us. Our new Breakfast has been a real success, we are happy you were satisfied with our selection. Our complementary shuttle service to nearby attractions and destinations is one of many services we offer guests to make their stay more comfortable and convenient. We appreciate your review and look forward to your next stay.Thank youRafael AGM
6/10 Okay
Michael
Travelled with family
10 Mar 2024
Disliked: Staff & service
First of all no hot water in the shower secondly, continental breakfast is supposed to open at six didn’t open until I’m not sure when because it still still wasn’t at 7:20 poor, very poor
Michael
Stayed 1 night in Mar 2024
Response from Rafael on 20 Mar 2024
Dear Michael, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
10/10 Excellent
Elizabeth
10 Mar 2024
Elizabeth
Stayed 1 night in Mar 2024
Response from Rafael on 3 Apr 2024
Dear Elizabeth, Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access, clean and close to the Airport for your overnight accommodations. As you mention, we are delighted that the PARKING and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport from 3:45am-12:30am work well for you. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
2/10 Terrible
Josiah
10 Mar 2024
Josiah
Stayed 1 night in Mar 2024
Response from Rafael on 3 Apr 2024
Dear Josiah, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodation for each guest. Our sincere apologies for the inconvenience caused to you concerning your overnight accommodations. Your business is appreciated, and we hope that you will return for future travel needs. Thank you Rafael AGM
6/10 Okay
Tyler, Ritzville
Travelled with family, Business traveller
10 Mar 2024
Smelled like burnt marijuana … Cheap vinyl flooring… walls were thin enough you could hear the people next to you… thermostat on the heater didn’t work… a large box was on the couch…
Not a place I’d stay at again.
Tyler
Stayed 3 nights in Feb 2024
Response from Rafael on 20 Mar 2024
Dear Tyler, Thank you for taking time to complete our online survey regarding your recent stay. I’m glad that the hotel was quiet, clean and courteous for your overnight accommodations. On behalf of our entire team, I would like to apologize for the inconvenience cause to you and failing to exceed your expectations. For future accommodations, please contact the hotel directly so that the best possible arrangements can be made for you. I look forward to seeing you when you visit this area next time. Sincerely, Rafael
8/10 Good
Arlene
Business traveller
5 Mar 2024
Did not have a microwave or refrigerator
Arlene
Stayed 2 nights in Feb 2024
Response from Rafael on 9 Mar 2024
Dear Arlene,We appreciate you sharing about your SATISFACTORY stay here at the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest during their stay. I am glad you found the room clean, and that it met your needs for an overnight stay. Regarding the economy room that was rented that particular room does not have a fridge or microwave. Please call the property direct so, that e can accommodate any needs your requiring. We do hope you will pick the Days Inn & Suites by Wyndham of Spokane Airport the next time you are in the area. Thank you again for your business. Rafael AGM
Dear Benjamin,Please accept our appreciation for taking the time to review your recent stay with us at Days Inn & Suites Spokane Airport. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was quiet, clean and close to the Airport for your overnight accommodations. As you mention, the airport shuttle runs from 3:45AM- 12:30AM, seven days a week, is a complimentary service and we are happy it was able to assist during your stay. I will pass your concern in regards to the fridge, to management. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
The front desk staff was pleasant & helpful. Was disappointed overall. The Hotel needed to be deep cleaned. During my entire stay my room was not cleaned once, even tho it was stated it would be. Sorry to say will not book this hotel again.
Rebecca
Stayed 3 nights in Feb 2024
Response from Rafael on 5 Mar 2024
Dear Rebecca, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your overnight experience. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
6/10 Okay
Melinda
Travelled with family
1 Mar 2024
Location was fine and easy to find. Room was dirty stickers from kids were left stuck to the sheets of one of the queen beds I was in. Coins were left on the floor like no one cleaned it. Breakfast was a joke. The only hot item other than the diy waffle station was sausage gravy with hard biscuits. If you’re looking for cheap, mediocre cleanliness, and terrible continental breakfast this is your place.
Melinda
Response from Rafael on 1 Mar 2024
Dear Melinda, Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodation for each guest. Our sincere apologies for the inconvenience caused to you concerning your room and our hot breakfast. We hope that you will return for future travel needs. Thank you Rafael AGM
I stay here frequently. It’s a clean, quiet, moderately-priced alternative to the more expensive chain hotels. Plus, it has a shuttle to the airport and, if it interests you, the nearby casinos. Tip: Pay the extra $5-$7 for a studio room, which are in a wing separate from kids sports teams and casino fans needing a place to crash.
Michael
Stayed 1 night in Feb 2024
Response from Rafael on 29 Feb 2024
Dear Russell,We appreciate you sharing about your recent stay. We are proud to offer consistent and clean accommodations for each guest during their stay. I am glad to hear that our staff was helpful and friendly. We’re also glad you had a good experience and found the room clean, and that it met your needs for an overnight stay. We do hope you will pick the Days Inn and Suites Spokane Airport the next time you are in the area and try our NEW Hot Breakfast. Thank you again for your business. Rafael AGM
10/10 Excellent
Tina
Business traveller, Travelled with pets, Travelled with partner
28 Feb 2024
Staff was very friendly and helpful I stay here every time I come to Spokane
Tina
Stayed 2 nights in Feb 2024
Response from Management on 29 Feb 2024
Dear Tina,Please accept our appreciation for taking the time to review your 5 STAR stay. It’s a matter of pleasure and pride for us that you enjoyed your stay with us. As you mention, we are delighted that the Location and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport and casino work well for you we’re also glad that the staff was very friendly and accommodating. Our front desk staff works hard to ensure each guest feels welcome and I thank you for taking notice. I will pass on your compliments to the staff. We appreciate your business and do hope you will consider Days Inn & Suites by Wyndham of Spokane Airport for future hotel accommodations. Sincerely,Rafael
Dear Kerry, Thank you for your online review of your recent stay. On behalf of our entire team, I would like to apologize for the unpleasant stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you,
Dear Jessica,Please accept our appreciation for taking the time to review your recent stay. We very much appreciate and value your feedback and will share it with our team. I’m also glad that the hotel was easy access, clean and close to the Airport for your overnight accommodations. As you mention, we are delighted that the PARKING and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport from 3:45am-12:30am work well for you. I look forward to seeing you when you visit the area next time.Kind Regards,Rafael
10/10 Excellent
Terri, Rathdrum
Travelled with partner
25 Feb 2024
Liked: Cleanliness, staff & service, amenities
We stay at this motel often. The staff is always polite. The room is super clean. We did have a loud heater. We told the front desk staff and tgey said they would check into it . The motel is in a great location close to plenty of restaurants and the casinos.
Terri
Stayed 1 night in Feb 2024
Response from Rafael on 29 Feb 2024
Dear Terri,Please accept our appreciation for taking the time to review your 5 STAR stay. It’s a matter of pleasure and pride for us that you enjoyed your stay with us. As you mention, we are delighted that the Location and the COMPLIMENTARY SHUTTLE offer to the Spokane Airport and casino work well for you we’re also glad that the staff was very friendly and accommodating. Our front desk staff works hard to ensure each guest feels welcome and I thank you for taking notice. I will pass on your compliments to the staff. We appreciate your business and do hope you will consider Days Inn & Suites by Wyndham of Spokane Airport for future hotel accommodations. Sincerely,Rafael
Hotel was dirty, poor service and outdated facilities
Darin
Stayed 1 night in Feb 2024
Response from Management on 29 Feb 2024
Dear Drain,Thank you for your online review of your recent stay. On behalf of our entire team, I would like to apologize for the unpleasant stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guest. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you,
2/10 Terrible
Douglas
23 Feb 2024
Douglas
Stayed 2 nights in Feb 2024
Response from Rafael on 20 Mar 2024
Dear Douglas,Thank you for your online survey of the Days Inn and Suits of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. We are also happy to learn that you found our facility to be clean and comfortable. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank youRafael AGM
10/10 Excellent
Emilia Berenice Esparza
20 Feb 2024
Liked: Cleanliness, staff & service
Convenient and staff was great!
Emilia Berenice Esparza
Stayed 5 nights in Feb 2024
Response from Management on 23 Feb 2024
Dear Emilia,Please accept our appreciation for taking the time to review your (EXCELLENT 5 STAR) stay with us at Days Inn & Suite Spokane Airport. We very much appreciate and value your feedback and will share it with our entire team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Were also glad that the NEW HOT Breakfast MENU was to your standards. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I look forward to seeing you when you visit this area next time.Kind regards,Rafael
6/10 Okay
Crispulo
Travelled with family
20 Feb 2024
Toilet not working
Bathroom sink not drainimg
Crispulo
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb 2024
Dear Crispulo,Thank you for your online survey of the Days Inn and Suits of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your room accommodations. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you,Rafael AGM
Dear Adrianne,Please accept our appreciation for taking the time to review your (EXCELLENT 5 STAR) stay with us at Days Inn & Suite Spokane Airport. We very much appreciate and value your feedback and will share it with our entire team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Were also glad that the NEW HOT Breakfast MENU was to your standards. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I look forward to seeing you when you visit this area next time.Kind regards,Rafael
2/10 Terrible
Larry
18 Feb 2024
Larry
Stayed 2 nights in Feb 2024
Response from Management on 23 Feb 2024
Dear Larry,Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your stay. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
10/10 Excellent
Abraham
18 Feb 2024
Abraham
Stayed 1 night in Feb 2024
Response from Rafael on 20 Mar 2024
Dear Abraham,We appreciate your recent review of the Days Inn & Suites of Spokane Airport. It is a pleasure to learn you enjoyed your stay with us. Our new Breakfast has been a real success, we are happy you were satisfied with our selection. Our complementary shuttle service to nearby attractions and destinations is one of many services we offer guests to make their stay more comfortable and convenient. We appreciate your review and look forward to your next stay.Thank youRafael AGM
The floors on the first floor were all torn up. There was a horrible stench of pinsol or some other cleaning product. It was overwhelming and we had to open our window. All the ice machines were broke. The fire alarm went off twice in the middle of the night. Our toilet in our room ran non stop all night. Just a dirty place and will never stay there again.
Christina
Response from Management on 23 Feb 2024
Dear Christina,Thank you for your online survey of the Days Inn & Suites by Wyndham of Spokane Airport. We are proud to offer consistent and clean accommodations for each guest. Our sincere apologies for the inconvenience caused to you concerning your stay. Your concerns have been brought to the attention of management, who will deal with the issue appropriately. Your feedback allows us to ensure that a similar situation will not occur. Your business is appreciated, and we hope that you will return for future travel needs. Thank you, Rafael AGM
Check in was smooth front desk guy was very welcoming with great customer service.
Esmeralda
Stayed 1 night in Feb 2024
Response from Management on 23 Feb 2024
Dear Esmeralda,Please accept our appreciation for taking the time to review your (EXCELLENT 5 STAR) stay with us at Days Inn & Suite Spokane Airport. We very much appreciate and value your feedback and will share it with our entire team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Were also glad that the NEW HOT Breakfast MENU was to your standards. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. I look forward to seeing you when you visit this area next time.Kind regards,Rafael