! We are so pleased you experienced the brilliant level of customer service given by our staff. We always try to accommodate as much as possible for our valued guests in all aspects of their stay. We hope to welcome you back soon! Kind regards,

Thank you for your feedback. We are pleased to hear you had such a positive experience with our staff and hope to see you again soon.Many thanks

Thank you for your feedback! We are so pleased to hear you had such a wonderful stay with us and found it to be such a positive experience.We hope to see you again soon.Many thanks

We are so pleased to hear you had such a wonderful stay with us and hope to see you again soon. Many thanks,

Thank you for taking the time to leave us this amazing review. i cant wait to share it with the team !!! we hope to welcome you back again soon for another fantastic stay. Kind Regards

Good morning Jonathan, we apologise for the disruption during your stay. This is not a regular occurrence and is currently underway because of essential firestopping maintenance. We hope however to welcome you back again when we are all back to normal! Many thanks,

Good morning Lesley, thank you so much for your 8 rating! We sent out emails and advertisements that due to essential maintainece work, we would be offering a grab and go style breakfast temporarily - we are sorry you missed this. Although at a limited service, we still aimed to provide our utter most best breakfast standards. We hope to welcome you back soon so that you can experience our usual breakfast standard!

Good morning Emily, thank you for your feedback. Our location is one of our many benefits however due to our central location, it does sometimes come with noise of the busy city. Despite this, this is not a usual issue and so we hope to welcome you back again soon.

Good morning Simon, thank you for our feedback. We were still operating our grab and go breakfast service during your stay, however this still came with the option to eat in our lounge area where breakfast was being served. As always, you have the choice to eat in our breakfast/lounge area, your room or take your food to go. We hope to see you again soon.

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! Our complimentary breakfast is one of our many benefits we pride ourselves on. We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Thank you for your positive review! We hope to welcome you back soon!

Good morning Leslie, thank you for your 4/5 rating. Our location is one of our many convinces. We are sorry to hear you were not satisfied with our breakfast standards but we hope to welcome you back soon to elevate your impressions.

Good morning Gavin, thank you for your feedback. We are sorry to read you weren't entirely satisfied with you stay. We hope to welcome you back again soon and allow you to experience the potential of our breakfast.

Thank you for your positive review! We hope to welcome you back soon!

Good morning Linda, we are sorry to hear you were not satisfied with your stay. This is not our usual standards and so we apologise for this. We hope by staying with us again, we can amend your experience of our hotel.

Thank you for your positive review! We hope to welcome you back soon!

Good morning Rebbecca, thank you so much for your 10 rating. We look forward to welcoming you back soon.

Thank you for your positive review! We are pleased you enjoyed our complimentary breakfast. We hope to welcome you back soon!

Good morning Alexander, thank you greatly for your 10 rating. We hope to see you again soon.

Good morning Richard, thank you for leaving us feedback. It will be passed on to the relevant departments and amendments will be made to improve your future stay. We hope to welcome you back soon.

Good morning Nigel, thank you for taking the time to leave us feedback. We are pleased to hear that you were happy with the standards of our rooms. We hope you will join us again to experience our best breakfast potential,

Thank you for your 10 rating. We hope to welcome you back soon.

Many thanks for you 10 rating. Our location like you said is one of our many benefits of our hotel. We are pleased you had a pleasant stay and hope to welcome you back soon.

Thank you for sharing your feedback with us.

Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed. Thank you for scoring 8/10! This is certainly the experience we aim to provide to all guests. We are happy to hear that you liked our central location , which is very convenient in many aspects; and we are also glad I am happy that you have received such good customer service from our lovely team, they are one of the prides of team Hampton and we will be sure to pass this onto our team to ensure everyone gets the chance to hear this feedback.

Thank you for taking the time to complete a post stay review with us, We are glad to see you enjoyed so many aspects of your stay and we do hope we can welcome you back to the Hampton By Hilton again soon

Thank you for taking the time to complete a post stay review with us, We are glad to see you enjoyed so many aspects of your stay and we do hope we can welcome you back to the Hampton By Hilton again soon

a Thank you for your recent stay with us and for taking the time to leave some valuable feedback regarding your stay We are sorry to hear we did not manage to reach your expectations for this time. Please be advised that our reception is available 24/7 to assist directly with any enquires during your stay. Thank you again Kind Regards

Thank you for taking the time to complete a post stay review with us, We are glad to see you enjoyed so many aspects of your stay and we do hope we can welcome you back to the Hampton By Hilton again soon

a Thank you for your recent stay with us and for taking the time to leave some valuable feedback regarding your stay We are sorry to hear we did not manage to reach your expectations for this time. Please be advised that our reception is available 24/7 to assist directly with any enquires during your stay. Thank you again Kind Regards

a Thank you for your recent stay with us and for taking the time to leave some valuable feedback regarding your stay We are sorry to hear we did not manage to reach your expectations for this time. Please be advised that our reception is available 24/7 to assist directly with any enquires during your stay. Thank you again Kind Regards

Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed.We are thrilled that you had a 10/10 visit! This is certainly the experience we aim to provide to all guests.If there was anything we could have done to make this stay even better, please let us know!Thank you for choosing to stay with us at the Hampton By Hilton Newcastle, we hope to welcome you back again soon. Thank you and kind regards,Team Hampton by Hilton

Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed.We are extremely disappointed with your experience on our the hotel, this is certainly not the lasting impression we aim to give. Unfortunately we do have our guests lifts out of service, we are currently awaiting parts from the engineering company in order to avail them back for guest's use. While we realize that this is of little consequence to yourself, I would like to reassure you that the hotel has taken all action possible; however the timeframe is entirely out of our hands.In the meantime, we are availing the staff lift to be used by our guests, access is being granted by simply given a call to reception from any room or public areas phones (we have one in every room, and also one in every lift lobby in each floor); and our staff would be able to let them in the lift. We do understand is far from ideal, nevertheless, meanwhile that is the solution we are able to provide to this issue. We are also extremely sorry that, at some point during your stay, even the staff lifts were out of order; unfortunately this is something we could not prevent and we have called the service engineers for repairs as soon as it happened. We do have a 24/7 reception available, reception are here to help in any situation where our guests are not comfortable during their stay. If made aware of these issues with the shower and the door latch, we could contact our maintenance department for a shower head change and to fix the latch.Thank you also for all the other points you have brought to our attention, I will ensure this is passed along to the Housekeeping Manager for investigation, rest assure we do not take the cleaning standards issue lightly, that shall not happen again a eventual stay in the future, to you or any of our guests.Further, we have noted this as an important feedback and we will make sure to take all the required steps to improve the service at the property. We are delighted to have you as a valuable guest and we will give our best to serve you better in future. Please be rest assured that it will not go unnoticed. Thanks for your ongoing loyalty and understanding. I wish you a very pleasant day and remain at your disposal should you need further assistance. Stay safeSincerely,Team Hampton by Hilton

Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed.We are thrilled that you had a 5/5 visit! This is certainly the experience we aim to provide to all guests.If there is anything we could have done even better, please do not hesitate to let us know. Thank you for choosing to stay with us at the Hampton By Hilton Newcastle, we hope to welcome you back again soon. Kind regards, Team Hampton by Hilton

Thank you for taking the time to complete a satisfaction survey, your feedback is extremely appreciated and allows us to take corrective action when needed.We are thrilled that you had a 4/5 visit! This is certainly the experience we aim to provide to all guests.If there is anything we could have done differently to earn a 5/5 score, please do not hesitate to let us know. Thank you for choosing to stay with us at the Hampton By Hilton Newcastle, we hope to welcome you back again soon. Kind regards, Team Hampton by Hilton