Room, 2 Double Beds, Non Smoking

Reviews of Travelodge Liverpool John Lennon Airport

3 out of 5
Travelodge Liverpool John Lennon Airport
Speke Hall Avenue No 1, Liverpool, England

Reviews

8.0

Very good

Rating 10 - Excellent. 216 out of 650 reviews" "
Rating 8 - Good. 281 out of 650 reviews" "
Rating 6 - Okay. 97 out of 650 reviews" "
Rating 4 - Poor. 43 out of 650 reviews" "
Rating 2 - Terrible. 13 out of 650 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric, Shropshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, friendly staff, good breakfast
Always enjoyed our stays and sorry that it has been taken over by Travel Lodge but hopefully it will be just as good when it re-opens.
Stayed 1 night in Jul 2017

10/10 Excellent

Passing through, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to find hotel and very clean room
Hotel is very easy to find and has a great car park. Delivered exactly what we wanted in the form of a clean room for an overnight stay. Included breakfast was good. Only downside is that there were a large amount of people staying there who were obviously flying out of the airport on low cost flights as they unashamedly swept the breakfast buffet to make large quantities of sandwiches. hotel staff did a great job of keeping the place restocked for the few of us who just wanted breakfast.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
the hotel was nice and clean. room was quite small for our family of 4. the 1st night we got woken up several times from others coming in. slambi g doors being so loud on the floor. i did complain to just say they opoligise. the free breakfast wasn't good at all. the 2nd morning which was the Sunday the pure orange juice machine had ran out so it was mainly producing water. there was no sausages and scrambled egg or beans or croissants or any other pastry. this I thought was very dissapointing.
Stayed 2 nights in Aug 2017

4/10 Poor

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor. Don't bother.
Poor. No food available when I arrived on site at 8pm. Check in staff were miserable.
Stayed 1 night in Aug 2017

4/10 Poor

Satish

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
There are much better hotels than this.
Where should I start. 1) We booked two rooms for the family and they were not able to arrange our room together as they say hotels.com did not inform them of the two joint bookings. 2) I brought my car in and we informed the receptionist that we have it parked on the premises. We were neither informed about the parking pass that was needed to be put on the dashboard nor the code required to leave the parking lot. 3) For dinner we decided to order at the bar and the bar menu suggested in several places, vegetarian options where none were available. The receptionist suggested we go outside to either pizza Hut or Toby and that eating in was not possible. This after a long days activity when we would have hoped to sit back, relax and unwind. Not to forget the basics everyone needs hot water in the morning Shower. 4) We were asked to pay at the hotel even though we paid all upfront on hotels.com. The dispute was raised with hotels.com twice and so far I haven't had a refund from the hotel. Really unprofessional!
Stayed 1 night in Jul 2017

4/10 Poor

Eleanor

Liked: Room comfort
Disliked: Staff & service
Must try harder!!!
Poor service on reception, dirty mugs in my room. Water still in the kettle from previous guess. No bin bag in the bin. No socket next to mirrors. No mirrors over dressing table. I'm not going back.
Stayed 1 night in Aug 2017

6/10 Okay

Gorillog, Southport

Liked: Staff & service
Fine for the night before an early flight
We booked a family room. Double bed and sofa bed. That wasn't really big enough for a 13 and 10 yr old together. So one slept on the cushions on the floor. Breakfast was ok, what you'd expect and getting a taxi to JLA was easy to sort. It's not as close or comfy and spacious as Premier Inn mind. There's no where great to eat nearby. We walked to the Toby. Don't do it. My advice is book the Premier Inn.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with wonderful breakfast and friendly staff. Very convenient for an early rental car return and flight.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice new hotel with great food.
The hotel is big and comfortable with large rooms that are clean and affordable. We booked a family room for 2 adults and 2 children. The breakfast is great and the dinner (we ordered steak) was excellent. Would recommend this hotel.
Stayed 2 nights in Jul 2017

8/10 Good

Ricky, West Lothian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town but not out reach of things to do
If your happy to drive around then the distance from town is not an issue. Hotel lived up to its 'Express' billing. Friendly staff.
Stayed 5 nights in Jul 2017

8/10 Good

TC

Liked: Cleanliness, staff & service, room comfort
Useful hotel
Nice hotel with helpful staff and useful location. Would stay again.
Stayed 1 night in Jun 2017

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really convenient.
Really great for access to John Lennon Airport for early morning flight and carparking.
Stayed 1 night in Apr 2017

6/10 Okay

Kags, Surrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Average but OK.
Good location, especially if you are going flying from the airport. Rooms are a bit shabby and stained, sofa bed had many stains and also staining in ceiling from an obvious leak from above. Bed was quite old and wobbly . Having said that the room was clean and tidy. Quite a good selection of breakfast items. Staff were very friendly and helpful, could not fault them. Public areas were in a better state than the room. Probably wouldn't stay again as Premier Inn rooms are bigger and nicer for the price.
Stayed 2 nights in Jun 2017

10/10 Excellent

Vanessa, Tipperary Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport for an overnight stop
At just one mile from the airport this hotel is convenient as a stop over on the way to Rhodes. We had some time to kill so we were able to walk to some shops and there was a nice restaurant near by as well.
Stayed 1 night in Jun 2017

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old lumpy beds!
Awful bed, which should have been replaced a long time ago - not conducive to sleep at all. Bar awful - top price bottom selection & quality! Generally awful.
Stayed 1 night in Jun 2017

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Good Hotel at a good price
Good Hotel at a good price
Stayed 1 night in Jun 2017

10/10 Excellent

Philip, Glengormley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely place ,very friendly staff
From the time we arrived until we left,the staff were very helpful. The place was very clean and room was excellent,food was great thankyou.
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Too basic a hotel
Lack basic amenities. Leakage in my room which resulted in luggage becoming wet including my passport and wallet.
Stayed 6 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Speke Area
All good here!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff were so welcoming & helpful on check-in, whilst the room was spotlessly clean & comfortable. Hotel staff also arranged transport to the city centre for us, too, making things easy for us & were friendly/attentive whilst we were in the lounge/bar. Free wi-fi/free breakfast & really good car park security (also free) were added bonuses.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I've ever stayed in.
Title says it all, avoid this place.

10/10 Excellent

Sue, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly quiet for proximity to airport.
We received a very warm welcome from reception staff at The John Lennon Holiday Inn. They were all extremely friendly and informative throughout our stay. Being pensioners on a limited budget we had gambled on staying at this particular Holiday Inn, planning to travel by bus into Liverpool each day, thus avoiding parking problems (and using our bus passes!) This worked out very well - a frequent bus service just a couple of minutes walk away. Our room was clean and comfortable, and surprisingly quiet - I had been a bit concerned about the proximity of the airport but there was no problem at all. The buffet breakfast was fine. Altogether a good, reasonably priced break.

4/10 Poor

Lam, Singapore

Disliked: Staff & service, room comfort
Basic hotel
Ok for short stay

4/10 Poor

Lloyd Lam, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel with small room
Ok for short stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very good Airport Hotel, extremely close to the airport. Very good service by friendly staff and all the emenities that you expect.

10/10 Excellent

Joe, Poulton-Le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
When we first arrived me and my partner was ID'd. I am 19 She is 18 and yes we look quite young. Unfortunately she actually forgot to bring her passport. As the journey was over 2 hours the nice man at the desk understood the situation and proceeded with getting us booked in anyway. All the staff are super friendly and helpful a long with everyone else who was stopping at the hotel.

6/10 Okay

Sam

Disliked: Room comfort
Not good enough
Whilst I am not in the habit of leaving negative reviews about places, the fact that the gentleman who checked us out did not even bother to ask us how our stay was, speaks volumes. For our first breakfast, they ran out of bread, forks and cups; there was a leak in our bathroom that couldn't be fixed as the maintenance man was away; and the bed was possibly the most uncomfortable one we have ever slept in. On the plus side, the location was convenient for our needs, the staff were (on the whole, apart from the afore-mentioned gentleman) very attentive and the price was acceptable. Ultimately, though, if asked if I would stay here again, the answer would have to be a firm "no"

4/10 Poor

yusuf, leicester

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Family room too small Breakfast poor standard. Powdered eggs tasteless

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Cleanliness, room comfort
Old bed sheets, stain carpets. Horrible breakfast, much to improve.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying again
Great hotel, room well presented a little bit over priced on the drinks but good breakfast

8/10 Good

jason, c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit basic but very good staff
Staff very attentive. Rooms very basic and beds very small

10/10 Excellent

June, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unexpected stay
Very welcoming staff, good sized room with generous bathroom, good value for money food

6/10 Okay

Westbromade, West Bromwich

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Stay
A pleasant and comfortable room. However, the overworked receptionist (who was very pleasant) had around four hours off between shifts (!) and forgot to give us the coffees we ordered due to having to single-handedly man the reception and the bar. We were compensated with free (and very nice tasting!) coffees. They evidently need more staff.

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Very convienient for airport. Very poor wifi. Breakfast not the best

4/10 Poor

fation

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poorly managed. breakfast, well can't call it a breakfast. overall i would say avoid if you can.

8/10 Good

S, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did the job
nice enough hotel but surprised at the £30 per night deposit required and why does not take 10 days to return it?

10/10 Excellent

Emenike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and clean
Amazing! Services and breakfast fantastic.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location to the airport. Just a bus ride into liverpool. Great breakfast even at 4.30am

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in this hotel, convenient for early flight next morning. Have stayed here before, food is good but rather basic. For breakfast only choice of cooked was sausage, beans and scrambled eggs. Staff very pleasant and helpful. Slept well except heard doors banging at 2.30! Would definitely recommend this hotel for an overnight stay. Bridgewater taxis excellent, dropped off at door on way back after the match.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Friendly but noisy.
Staff were really friendly and helpful however it was the most uncomfortable bed we've slept in for ages. Also lots of late night noise, you could even hear the toilet seat being dropped down in the next room. One night would be ok but not for a longer stay

10/10 Excellent

Denise , Newcastle upon tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for visiting family
I have family in allerton so this hotel was very near.

10/10 Excellent

Andrew, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base
Used this hotel as a base to visit area. Excellent staff who couldn't be more helpful. Nice and clean. Will use again when we return in the autumn

6/10 Okay

Neil

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Cold room
When we arrived in the room it was cold, the heater was on full, but the room didn't get any warmer. It appeared that there was a draft from the window, which was still there even when the curtains had been drawn closed.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic, clean and convenient.
Basic, clean and convenient.

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sarah

Liked: Cleanliness