Ratings based on 869 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from NY

Beautiful hotel on the beach!

Posted 28-Jun-2016
Pool open 24/7. Took a beautiful night swim with the family.
4out of 5
by A verified traveller from Boynton Beach, FL

Really comfortable beachfront hotel

Posted 26-Jun-2016
Room was very comfortable and clean. View was excellent. Music at the deck downstairs was nice too. Watch out for rock formations right in the water on the beach. Very dangerous, so walk down a bit and still be very careful. Free buffet with our room was pretty good too. We Had a really nice stay here.
1out of 5
by A verified traveller from Erfurt

Toplage am Strand aber leider mangelnder Service

Posted 12-Jun-2016
Pros: Strandlage Sauberkeit im Zimmer
Cons: Freundlichkeit des Personals steigern, auf Poolzeiten achten, Größe des Pools an Größe des Hotels anpassen Gebührenfreie Parkplätze einführen
Location: Hotel direkt am Meer, viele Restaurants und Supermärte in der Nähe, nächstgrößere Mall in Orlando (1 1/2 Stunden Fahrt)
gute Lage am Strand, großer Parkplatz (aber 9$ pro Tag!!!), öffentliche Räume modern eingerichtet, Sauberkeit im Raum war gut Viel zu laute Klimaanlage im Zimmer (trotz ohrenstöpsel zu höhren!) Zimmer an der Poolseite nicht zu empfehlen, da Lärm durch andere Gäste sehr laut zu hören ist, bis spät nachts (keiner achtet auf die Poolzeiten), Pool relativ klein für eine solch großes Hotel Frühstücksraum auch zu klein für die Größe des Hotels, Buffet ist in einem winzigen Nebenraum untergebracht und Lebensmittel für Kinder und kleiner Leute nicht ohne Hilfe zu erreichen (Toast, Obst, etc.) Auswahl auch dürftig, kaum Abwechslung, Service beim Frühstück schlecht, wir wurden teilweise ignoriert (Personal lief an einem vorbei) Personal drängelte sich auch aus und in den Fahrstuhl, ließ den Gästen nicht den Vortritt Reinigung des Zimmers teilweise erst im späten Nachmittag erfolgt...einmal wurde von dem Hausmädchen vergessen unser Zimmer zu verschließen!!!!!!!!!!!!! Ein absolutes No-go!!!! da nichts entwendet wurde, wurden wir mit einen Gutschein pro Person für ein Getränk an der Bar abgespeist (dieser schmeckte auch nicht, da eine Zutat gefehlt hat!) Fahrstuhl hat keine Klimaanlage und war dadurch sehr stickig, Griff im Fahrstuhl auch kurz vorm Abfallen für einen kurzen Aufenthalt ok, für einen längeren Aufenthalt leider nicht
2out of 5
by A verified traveller

Posted 20-Apr-2016 on Hotels
Hotel was busy with several weddings. Our weekend away felt trumped by all the wedding guests. Wasn't happen to be woken up at 4am by the false fire alarm.
3out of 5
by Kimberly from San Francisco, CA

Posted 19-Apr-2016 on Hotels
There was a corporate event one night and a wedding the next. Service in the restaurant was slow. There was a fire drill at 4am on the day we were checking out so we got an early start on the road home.
3out of 5
by A verified traveller

Posted 11-Apr-2016
The hotel was a little less than expected. My room was great with view of the ocean. The hotel it's self need to be cleaned and freshly painted. At first glance you think "this is nice" but when you start to look at the baseboards and the walls, you can see the dirtiness of them. The railing on the balcony was not secure, one latch was broken. The front staff was very pleasant and helpful. The cleaning staff gave me dirty looks and roller their eyes at me when I asked for a roll of toilet paper or extra shampoo. At the beach the cabana guy told me there was not enough umbrellas to go around. There were about 8 or 10 I saw on the beach. Given we are at the beach and this hotel is right on it, I would think that they would have more umbrellas for the guests to rent. Overall, my stay was nice. I brought my family for the beach and the view of the ocean from out room. We got that. I would ask the owner to repaint and clean then retrain the cleaning staff.
4out of 5
by Bryan from Clermont

Would probably pass on this one.....

Posted 11-Apr-2016 on Hotels
I wish we had been told that there was going to be weddings both nights we were there and that the music would be heard in our 7th floor room until 11pm. It was our 22nd Anniversary and the music was a little bit of a nuisance. The bed was HARD!
5out of 5
by Carla

This traveller left a rating score only Posted 09-Apr-2016 on Hotels
4out of 5
by A verified traveller from St. Stephen, New Brunswick, Canada

The hotel was nice.

Posted 07-Apr-2016
Pros: Location and view from our room.
Cons: Bathroom in our room is in desperate need of an upgrade.
Location: We went directly to the hotel and stayed until we checked out.
Our view overlooking the beach was absolutely amazing. Our room was nice but it diffently needs an upgrade, especially the bathroom. The bathroom fixtures were especially outdated. We had dinner and breakfast in the dining room. The meals and the service was very good. The check in and out went very well. The same gentleman did both and he was very professional. The only negative about our checkin was we were never provided with locations for restaurants, etc.
4out of 5
by Jessica from Kissimmee, Florida

Great hotel, wonderful service!

Posted 30-Mar-2016 on Hotels
Truly had a fantastic time at Crowne Plaza! Nancy from the front desk gave amazing customer service and was so accommodating to my special requests. The restaurant service was also some of the best in the area. Sarah, or server, gave us AMAZING customer service. And I don't say that lightly, I've been in the restaurant business for almost 15 years now, and REALLY appreciate good service. Hotel was very pretty and the pool area very well kept. My only suggestion would be to upgrade from double beds to queen sized beds, it was a bit uncomfortable sharing a double with my friend. But otherwise, great hotel, great service and will definitely stay again!