Ratings based on 6,711 verified reviews

4.1 out of 5
86% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Dec 2019
4 out of 5
by a verified traveller

Posted 15 Dec 2019
location is good, close to lot’s shops, free transfer to the parks, but no free breakfast,
4 out of 5
by a verified traveller

Posted 14 Dec 2019
Liked the onsite restaurant and gift/convenience shop. Disliked that we could not book a shuttle time even one day in advance, instead had to get up early to go down to the lobby just to book a shuttle ride for that day.
1 out of 5
by a verified traveller from Elizabeth, La

Posted 12 Dec 2019
This ad is false advertising! You do not stay at the hotel in the pic! You get put in a building small at that, off to the side of the hotel in the pics on Expedia and it’s a run down building, nasty beds
Comment from Hotel Management
13 Dec 2019 by Social Media Concierge, Hotel Management
Thank you for sharing your concerns. Please note that this location has a tower building and an outdoor building. Both buildings are photographed on the website and additional images are provided to provide a conclusive image of the entire hotel. If you prefer a room in a certain location, please don't hesitate to request a location at check-in or prior to your arrival. Our team does their best to accommodate guest preferences to ensure the quality of your stay. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
5 out of 5
by a verified traveller

Posted 10 Dec 2019
Extremely close to universal, and in a great spot off of I drive, within walking distance of restaurants and a Walgreens. Maria at the Lite Bites cafe was INCREDIBLE, say hi if you visit!
Comment from Hotel Management
11 Dec 2019 by Social Media Concierge, Hotel Management
Thank you for your feedback. We hope to see you again soon!
2 out of 5
by a verified traveller from Pennsylvania

Posted 9 Dec 2019
The day we were checking out, there was a cockroach crawling on the wall. My entire trip home I was worried that we would be bringing them home with us. The room was mediocre clean. The toilet base wasn't clean, the towels barely covered my midsection, and I understand where the black streak on the ceiling came from. Someone else probably was killing another roach. Ugh!
Comment from Hotel Management
13 Dec 2019 by Social Media Concierge, Hotel Management
We are very sorry to hear that your room was not up to standard. If you ever find conditions that are unsatisfactory, we encourage you to please inform our staff during your stay so we can correct it and relocate you if necessary to improve your comfort. We hope you enjoyed the remainder of your time in Orlando.
5 out of 5
by a verified traveller

Posted 8 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Social Media Concierge, Hotel Management
Thank you for your feedback. We hope to see you again soon!
5 out of 5
by a verified traveller

Posted 8 Dec 2019
The staff were pleasant and professional and the room was clean and comfortable. The location of the hotel is nearby shops and restaurants and Universal Studios.
Comment from Hotel Management
9 Dec 2019 by Social Media Concierge, Hotel Management
Thank you for your feedback. We hope to see you again soon!
2 out of 5
by a verified traveller

Posted 7 Dec 2019
Comment from Hotel Management
9 Dec 2019 by Social Media Concierge, Hotel Management
We're sorry you were unhappy. Please feel free to reach out to us directly if there is anything we can do.
4 out of 5
by a verified traveller from Cincinnati, Ohio

Posted 4 Dec 2019
This is a very basic, comfortable place to stay that is very close to Universal Studios and all the activities on International Drive. If you have a car it’s a great location to get to all of the main attractions in the Orlando area very quickly. Or they have shuttle busses to the theme parks ($20 fee for Disney each day). I would definitely stay here again as the room rates were low enough it is still more affordable to drive to the parks and pay for parking than to stay at a resort hotel. I would definitely consider booking another stay at any of the Rosen hotels on International Drive. The one thing I would consider is the hotel room was clearly built before the ADA laws went into place. The doorways were quite narrow to fit through. This could be a problem for a person of size and definitely would not accommodate a wheelchair. [Its possible the hotel does have ADA rooms, if requested.]
Comment from Hotel Management
5 Dec 2019 by Wanda - Social Media Concierge , Hotel Management
Thank you for taking the time to leave a review. We are glad you have enjoyed your stay with us at Rosen Inn, closest to Universal. Your feedback has been noted and helps us better our hotel. The hotel does have ADA rooms. Please request one when booking or upon arrival. Our front desk staff will gladly assist and accommodate you better during your next visit. We appreciate your business and look forward to hosting you in Orlando again soon.