Posted 9 Dec 2019
The day we were checking out, there was a cockroach crawling on the wall. My entire trip home I was worried that we would be bringing them home with us. The room was mediocre clean. The toilet base wasn't clean, the towels barely covered my midsection, and I understand where the black streak on the ceiling came from. Someone else probably was killing another roach. Ugh!
Comment from Hotel Management
13 Dec 2019 by Social Media Concierge, Hotel Management
We are very sorry to hear that your room was not up to standard. If you ever find conditions that are unsatisfactory, we encourage you to please inform our staff during your stay so we can correct it and relocate you if necessary to improve your comfort. We hope you enjoyed the remainder of your time in Orlando.