Ratings based on 465 Verified Reviews

4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from West Sussex

Clean hotel let down by the car park & lifts

Posted 20-Aug-2017
Pros: Clean and modern, very friendly and helpful staff.
Cons: The car park is poorly designed, with very narrow parking spaces (also applies to disabled spaces) with many pillars making manoeuvring difficult.
Location: Easy to find on the seafront, with views over the water. Restaurants within easy walking distance. Large Morrisons supermarket a short drive away.
We felt that breakfasts at £15 pp were pricey but you could easily walk a short distance into town to find an acceptable alternative. Only two lifts, and only one of these went to the basement car park, so very slow service at peak times. Fire alarm is very effective - it went off at 0430 - false alarm in the adjoining building. Car park smoke doors are, as is often the case, very heavily sprung, which makes life difficult for wheelchair users.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leicester UK

Excellent Hotel near to all amenities

Posted 18-Aug-2017
Pros: Everything !!
Cons: Nothing well run hotel, well staffed
Location: Location perfect for Ton & Shopping, Beach and fun amenities, quick exit to nearby countryside and golf clubs
Staff & Facilities excellent, restaurant services Faultless, will definitely visit again when in the area
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Near the Beach

Posted 12-Jul-2017
Pros: Location, recognized brand name
Cons: Check in was a little awkward. The parking is also a little awkward. Elevators not very good.
Location: Beach. Golf
Just using the hotel as an overnight stop on the drive from Scotland to Southern England.
5 out of 5
Recommended
for Everyone
by A verified traveller from z

Quality hotel and excellent staff

Posted 28-Jun-2017
Very high standard hotel in brill location Staff exceptional. good underground and free parking validated by reception.
5 out of 5
Recommended
for Everyone
by A verified traveller

Pleasantly surprised

Posted 29-May-2017
Exceptionally friendly check in. We arrived late with our 2 children and the reception staff couldn't have been more helpful.
5 out of 5
by Sarah

This traveller left a rating score only Posted 18-May-2017 on Hotels
5 out of 5
by Helen

Birthday break

Posted 15-May-2017 on Hotels
The hotel was excellent, the room was lovely, comfortable, large bath n good shower. Very clean. Staff all friendly. Lovely view overlooking the lake and the sea in the distance. Good parking under the hotel. Fantastic location. A birthday card from the staff was awaiting on my arrival. I would definitely stay here again and have nothing I would change about the hotel.
5 out of 5
by Linda

Excellent experience

Posted 04-May-2017 on Hotels
Very nice hotel the staff were very helpful allowing us to book in early and storing our cases for us
5 out of 5
Recommended
for Everyone
by A verified traveller from Kenilworth

Posted 28-Apr-2017
Pros: Modern
Cons: Breakfast eggs were not very warm. Heat them up somehow.
I was staying there to see a relative in hospital. It was a necessary visit.
5 out of 5
by Jason

ramada southport excellent hotel

Posted 24-Apr-2017 on Hotels
Very friendly staff great location and very clean abd modern