We booked a studio room for 9 days. Sadly the studio was unavailable so they "upgraded" us to a bigger family apartment when we arrived. Sounds good, but the apartment didn't look like the pictures at all. It was old, dirty, and a lot of things were broken. It was on the back of the complex.
We think that they gave us this room because we had a "no cancellation booking" in high season. After one night in this apartment, we were so sad that we decided that we wanted to leave. The girl at the desk started jelling at us after we told her. Very unprofessional because we stayed friendly and there was no reason to shout.
After a lot of backpack holidays in a lot of different hotels, I can tell you one thing. It was the worst stay ever. Totally not worth the money.