We were in a room on the first floor, close to the indoor pool. There are two entrances to the room: one from the hallway, one slider by the pool/atrium. The sliders cannot be secured from outside if the door. If you’d like to have your room secure you cannot exit through the slider. The room was 74° and humid when we got there & it took over 24 hours for the temp to come down. The toilet didn’t work for our entire stay!!! We used the shared, public bathrooms. The restaurant took 2 hours for food to come. It was middle of the road food but very reasonably priced. Everything is close. Stores, restaurants, shopping, coffee were all within 10 minutes or so. The atrium was very pretty and a great use of space: all open & has plenty of seating & tables.