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We have stayed at the Apollo 3 times before with no problems . There were too many little things that made us annoyed this time not to mention. The first thing was, outside our room there was a ceiling tile missing and underneath there was a bucket all weekend, it was only removed around an hour ...
All fine, just rather dreary in restaurant with dark floors and no table cloths. Also lobby with some shabby furniture and again, dark floors.
Mr Tom was the light of this trip who is super helpful and good manner. other staff was a bit behind my expectation. Mr Tom is helping to lift our family experience. Thanks a lot!
Enjoyed the location, the gardens and the facilities. The desk clerk was not welcoming at check-in and was never helpful. Most of the other staff were very accommodating.
It is a beautiful stately home with spacious rooms that had seen finer days ?I loved the charm not like many of the sterile chains .However the charges are inline with this and reasonable I The young Staff on shift are helpful & accommodating but unfortunately did not follow up my left phone charger. ...
The hotel was amazing! We were greeted perfectly and because it was my girlfriends birthday they gave us a complimentary room upgrade. The staff were very helpful and the hotel was very clean!
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