Interior detail

Reviews of ibis Sheffield City

3 out of 5
ibis Sheffield City
1 Shude Hill, Sheffield, England

Reviews

8.4

Very good

Rating 10 - Excellent. 421 out of 1009 reviews" "
Rating 8 - Good. 425 out of 1009 reviews" "
Rating 6 - Okay. 113 out of 1009 reviews" "
Rating 4 - Poor. 29 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reception on 27 Mar 2024
We hope to welcome you again in the future.kind regards

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reception on 25 Mar 2024
We hope to welcome you again in the future.kind regards

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean Nice staff.
Stayed 1 night in Mar 2024
Response from Reception on 20 Mar 2024
Thank you for your comments, we hope to welcome you again in the future.

8/10 Good

Conna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice good shower, no issues.
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for staying with us, we hope to welcome you again in the future.kind regards

8/10 Good

Vicky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is far from the centre
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for your comments.kind regards

4/10 Poor

lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaners walked in my room at half past 9 in the morning while i was sleeping not acceptable
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for your feedback, we are sorry about the disturbance this will be forwarded to the housekeeping department.kind regards

10/10 Excellent

Emma-leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy, i cpuld hear people dragging suitcases outside my room at all hours and the people above me flushing the toilet. Overall not bad though
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for providing feedback on you recent stay with us. We hope you will chose to stay with us again in the future.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, clean with everything we needed. Close to all amenities and tram lines.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to tell us about your stay, we are pleased to hear this was enjoyable, and hope to welcome you again in the future.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to tell us about your stay. We hope you will stay with us again in the future.

2/10 Terrible

James

Disliked: Cleanliness
Check in was fine, very nice reception staff, Came back to the hotel after a nice meal with friends only to be intergrated by someone claiming to be security, asking my name what room i was in and then said i could go, 20min later at 1 clock he's banging on my door telling me to keep the noise down, me and my wife was talking in bed and he said we was to loud and to keep the noise down I'm 52 and the wifes 51 we was talking about the night out and he said he could hear us up the corridor, i said we're talking not shouting if he can hear us the soundproofing needs updating because we wasn't being loud, he just said keep it down like i was a child playing loud music, absolute joke of a place, i will be complaining to the management in the morning but I'm going to guess if they employ this person there probably going to be similar...
Stayed 1 night in Feb 2024

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay every month its a brilliant hotel and cheap enough
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Thank you for your comments, we are so pleased to hear you enjoy staying with us and look forward to welcoming you in the future.kind regards

10/10 Excellent

JUSTICE

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Feb 2024
Response from Reception on 16 Feb 2024
Thank you for your comments.kind regards

10/10 Excellent

Steven

Welcoming staff. Lovely modern room
Stayed 1 night in Jan 2024
Response from Reception on 30 Jan 2024
Thank you for your comments we are pleased to hear you enjoyed your recent stay with us. We hope to welcome you again in the future.kind

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took full advantage of the Left Luggage option. Staff were extremely friendly and welcoming. Room had a dated decor but the facilities were present and correct and we enjoyed our stay
Stayed 1 night in Jan 2024
Response from Reception on 17 Jan 2024
Thank you for letting us know about your stay, we hope to welcome you again in the future.kind regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 3 Jan 2024
We are pleased to hear you enjoyed your recent stay with us and we hope to welcome you again in the future.kind regards

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For the price and location it is excellent value. Although small, Clean comfortable rooms and nice staff
Stayed 2 nights in Dec 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

2/10 Terrible

Hayley

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and dirty
Room was dirty and had an offensive odour when arrived. Used to sleep in for a night out at the market. Bed was uncomfortable and did not sleep well at all.
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We are sorry to hear you did not enjoy your recent stay with us. Please remember reception is available 24/7 for any issues you may have during your stay.kind regards

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for centre Sheffield
Allways stay here nice handy
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We are so pleased to hear you enjoy staying with us at Ibis Sheffield, we hope to welcome you again in the future.kind regards

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reception on 21 Dec 2023
We are pleased you enjoyed your recent stay with us and hope to welcome you again in the future.kind regards

8/10 Good

Layard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We hope to welcome you again in the future.kind regards

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from Reception on 21 Dec 2023
We are pleased to hear you enjoyed your recent stay with us, we hope to welcome you again in the future.kind regards

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Ibis Sheffield. Easy convenient check in. Hotel is clean, warm and beds are comfortable
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Thank you for taking the time to let us know about your stay. We hope to welcome you again in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel management on 11 Dec 2023
Thank for taking the time to provide feedback on your recent stay, We hope you will stay with us again in the future.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was smooth and pleasant. The hotel is very close to the train station and city centre. Breakfast was enjoyable.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 11 Dec 2023
Thank you for your feedback on your recent stay, we are pleased to hear this was enjoyable. We hope you will stay with us again in the future.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Thank you for taking the time to tell us about your stay. Kind Regards

8/10 Good

Nicholas

Stayed 2 nights in Nov 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023
Response from Reception on 5 Dec 2023
We hope to welcome you again in the future.kind regards

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities
Super comfy bed!! Shame about the lack of climate control, the system was either hot or off. Fans were available at reception (first come first served). Great little hotel for one night.
Stayed 1 night in Nov 2023
Response from Hotel Management on 30 Nov 2023
Thank you for taking the time to provide us with feedback about your recent stay. We hope to welcome you again in the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel management on 30 Nov 2023
Thank you for taking the time to tell us about your stay, we look forward to welcoming you again soon.

10/10 Excellent

Iheanyi

Stayed 1 night in Nov 2023
Response from Reception on 21 Dec 2023
We are please to know you enjoyed your recent stay with us, we hope to welcome you again in the future.kind regards

8/10 Good

Colin

Liked: Cleanliness
Stayed 3 nights in Nov 2023
Response from Reception on 21 Dec 2023
Thank you for staying with us at the Ibis Sheffield, we hope to welcome you again in the future.kind regards

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2023
Response from Hotel management on 30 Nov 2023
Thank you for taking the time to tell us about your recent stay, We are pleased to hear this was enjoyable and hope you will stay with us again in the future.

2/10 Terrible

Ian

Business traveller
No towels no phone and not dry!
the room was fine but after having a shower i realised there were no towels and as there are no phones in the room and it was late i had to dry myself with my own clothes....... when i told the front desk all they said was they would speak with housekeeping and let them know for next time....... that really helped me NOT!
Stayed 1 night in Nov 2023
Response from Hotel Management on 23 Nov 2023
Thank you for taking the time to tell us about your stay, We are sorry to hear you experience issues during your stay. We will pass you comments on to the housekeeping team to ensure this doesn't happen again. Again we offer our apologies for the inconvenience you experienced.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on 23 Nov 2023
Thank you for taking the time to provide us with your feedback. We hope to welcome you again in the future. Kind regards

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel management on 23 Nov 2023
Thank you for your feedback, we are pleased to hear you enjoyed your stay. We hope to welcome you back again in the future.

8/10 Good

Sid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the centre of Sheffield.
Generally very good, but decor is depressing. Far too much grey, particularly in rooms. Excellent breakfast. Friendly and efficient stff. Very convenient for parking in Q Parks, where the automatic system for prebooked works perfectly. Only a few yards from the hotel and a 50% discount if prebooked. Also convenient for the tram system.
Stayed 1 night in Nov 2023
Response from IBIS TEAM on 18 Nov 2023
Thank you for your comments, we are pleased to hear you enjoyed your stay with us and we hope to welcome you again in the future. kind regards

8/10 Good

barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

10/10 Excellent

Dom

Stayed 1 night in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

6/10 Okay

Jordan

Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always use this hotel
Stayed 1 night in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reception on 14 Nov 2023
Thank you for staying with us we hope to welcome you again in the future.

10/10 Excellent

Upasana

Stayed 3 nights in Oct 2023
Response from ibis team on 9 Nov 2023
thank you for your response

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a lovely hotel. The staff were friendly and helpful. The room was comfortable and had 3 good nights sleep. The corridors were very warm. I was also able to get soya milk instead of the full fat that was in the rooms. Would recommend.
Stayed 3 nights in Oct 2023
Response from ibis team on 9 Nov 2023
Thank you very much for your kind response. Hope to host you again soon.

10/10 Excellent

meron

Stayed 1 night in Nov 2023
Response from ibis team on 9 Nov 2023
thank you for your response

10/10 Excellent

Neil

Stayed 2 nights in Oct 2023
Response from ibis team on 9 Nov 2023
thank you for your response

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from ibis team on 9 Nov 2023
thank you for your response

8/10 Good

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jenifer
I was travelling for the National Masters Swimming Championship. The stay was great, staff members were very polity and welcoming. Hotels is close to the city center so, it was very practical.
Stayed 1 night in Oct 2023
Response from ibis team on 9 Nov 2023
Thank you very much for your kind response. Hope to host you again soon.

10/10 Excellent

Alphonsus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the friendliness of the staff, made me feel safe and feel at home, thank you
Stayed 5 nights in Oct 2023
Response from Ibis team on 9 Nov 2023
Thank you very much for your kind response. Hope to host you again soon.