Not the best
Posted 16-Dec-2015 on Hotels
I'm not one to ever moan, in fact write a review but after my recent stay I'm left with no option but too. On arrival me and my partner were told we couldn't have a key because part of the system was down yet others could so every time we wanted to go to our room we had to be escorted. Not very dignifying is it? No option of a room change? You'd of thought so. Secondly, half of the staff I approached were pretty much useless and didn't help with questions I asked. Lastly, having no staff on a bar at 11pm and being told to go reception if we wanted a drink was very shocking! Especially for a Saturday night.