Ratings based on 69 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Upgraded to a suite

Posted 11-Sep-2016
Fabulous. Great overnight stay. Room was clean, bed was very comfy. Breakfast was just right and staff very accommodating. They booked us a cab on request and rebooted the foyer when we couldn't connect to free wifi. Would recommend to friends. . Spa was good with a lovely beauty treatment, a suggestion would be - hire or buy swim suits as we forgot ours and couldn't use the pool or sauna. ............
4out of 5
by A verified traveller

Posted 06-Aug-2016
Stayed for one night , facilities great stayed in room 36 which read up about it after and it's known to be haunted wake up with a strangling sensation never happened to us like
1out of 5
by A verified traveller from Bury St Edmunds

Nice on the outside but so is a new dustbin

Posted 05-Aug-2016
Reception looks nice pity they have not spent time making the rooms as clean and stunning We had a executive double room Initially we were very pleased However The room was very dusty at least 5 days of dust The carpet and toilet tiles were not clean We found human hairs from at least two guests on the bedside tables and in the bed linen Urine brewing in the toilet and urine spots and hairs around the seat hinges Broken wardrobe doors and handle The noise from the boiler room was horrendous all night We did com plain there and then and to their credit they moved us to another room (which they had to clean before we would move into it as well lol) We have received a full refund Standad's were not 4 star for us for this stay
4out of 5
by Mrs Karen from Harrogate

Totally relaxed

Posted 23-Jun-2016 on Hotels
Thoroughly enjoyed our stay at Hellaby all the staff were very friendly and nothing was too much trouble for you. Pool was very relaxing and 20metres so plenty of space for swimming.We dined in the hotel resturant which was nice but we felt a little overpriced, however you could get bar meals that was priced ok and they looked rather delicious.I wouldnt be in too much of a rush to visit Rotherham tho!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Jun-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Jun-2016 on Hotels
4out of 5
by A verified traveller from stevenage

Posted 13-Jun-2016
We enjoyed our stay at the hotel, except for the toilet that was not properly flushed, it has some hard waste in the WC. Also the mattress in the room We stayed need to be checked, as we were feeling the spring touching our body's. Thanks
4out of 5
by Jan

This traveller left a rating score only Posted 08-Jun-2016 on Hotels
4out of 5
by Yvonne from Jersey

Pleasant Stay

Posted 04-Jun-2016 on Hotels
Enjoyed staff friendly
2out of 5
by A verified traveller

Looks tired - short on service

Posted 31-Dec-2015
Pros: The gym was great, that's about it.
Cons: Rooms need to be decorated and mold in the bathroom removed
Location: Not much a few pubs and a good supermarket. Mostly industrial with constant traffic on the Bawtry Road. Too polluted to really walk.
The rooms were in some need of attention. Leak marks in the ceiling. Bathroom mold in the caulking. Shenanigans with the room rate. I'll be staying somewhere else for my next trip.