Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
70% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 06-Aug-2016
Stayed for one night , facilities great stayed in room 36 which read up about it after and it's known to be haunted wake up with a strangling sensation never happened to us like
1out of 5
by A verified traveller from Bury St Edmunds

Nice on the outside but so is a new dustbin

Posted 05-Aug-2016
Reception looks nice pity they have not spent time making the rooms as clean and stunning We had a executive double room Initially we were very pleased However The room was very dusty at least 5 days of dust The carpet and toilet tiles were not clean We found human hairs from at least two guests on the bedside tables and in the bed linen Urine brewing in the toilet and urine spots and hairs around the seat hinges Broken wardrobe doors and handle The noise from the boiler room was horrendous all night We did com plain there and then and to their credit they moved us to another room (which they had to clean before we would move into it as well lol) We have received a full refund Standad's were not 4 star for us for this stay
4out of 5
by A verified traveller from stevenage

Posted 13-Jun-2016
We enjoyed our stay at the hotel, except for the toilet that was not properly flushed, it has some hard waste in the WC. Also the mattress in the room We stayed need to be checked, as we were feeling the spring touching our body's. Thanks
2out of 5
by A verified traveller

Looks tired - short on service

Posted 31-Dec-2015
Pros: The gym was great, that's about it.
Cons: Rooms need to be decorated and mold in the bathroom removed
Location: Not much a few pubs and a good supermarket. Mostly industrial with constant traffic on the Bawtry Road. Too polluted to really walk.
The rooms were in some need of attention. Leak marks in the ceiling. Bathroom mold in the caulking. Shenanigans with the room rate. I'll be staying somewhere else for my next trip.
2out of 5
by Harry from Blackpool

Not the best

Posted 16-Dec-2015 on Hotels
I'm not one to ever moan, in fact write a review but after my recent stay I'm left with no option but too. On arrival me and my partner were told we couldn't have a key because part of the system was down yet others could so every time we wanted to go to our room we had to be escorted. Not very dignifying is it? No option of a room change? You'd of thought so. Secondly, half of the staff I approached were pretty much useless and didn't help with questions I asked. Lastly, having no staff on a bar at 11pm and being told to go reception if we wanted a drink was very shocking! Especially for a Saturday night.
2out of 5
by peter from mablethorpe

my stay

Posted 09-Dec-2015 on Hotels
bathrowom cold radiator didnt work window blow open because catch was faulty no wonder we was cold in the night very disapointed
3out of 5
by Sally

This traveller left a rating score only Posted 02-Dec-2015 on Hotels
4out of 5
by Ian

Posted 18-Nov-2015 on Hotels
Everything very good apart from room service forgetting my order which took 2 1/2 hrs But at least I wasn't charged for my order So in summary I would still say very good overall
4out of 5
by A verified traveller

Posted 13-Nov-2015
Cons: Softer pillows
Good comfortable hotel for the individual traveller. Good facilities
3out of 5
by A verified traveller

OVERCHARGED

Posted 11-Nov-2015 on Hotels
Nice hotel and helpful staff. But charged for 2 breakfasts I didnt have and so far the hotel have not responded to my complaint or refunded.