Ratings based on 434 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Aug-2017
The room was great. The staff at the front desk were a little slow. Other than that it was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sedalia, MO

Pet friendly!

Posted 05-Jul-2017
Pros: Pet friendly, great staff.
Cons: One small trash can in the bathroom isn't enough.
Staff were great, the room was large and the mattress was comfortable.
Comment from Hotel Management
07-Jul-2017 by Kristine K, Hotel Management
Thank you for staying with us. We appreciate your feedback and our sincere apologies concerning the small trash can. We are proud of staff and will pass along your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveller from davenport, iowa

Posted 29-Jun-2017
Great stay. Helpful staff, clean rooms, comfortable king sized bed. Nutritious and tasty breakfast. Would reccomend if traveling in Houston. Close proximity to Walgreens.
Comment from Hotel Management
30-Jun-2017 by Lorri Painter-Loyalty Champion Gold, Hotel Management
Thank you Jake for staying with us. We appreciate your positive feedback Happy Traveling! Lorri Painter lorri.painter@tulsacp.com
2 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma

Shuttle service stinks

Posted 24-Jun-2017
We were taken by hotel shuttle earlier in the evening to the casino one mile away. We were told they would come right back to pick us up whenever we were ready to leave. We called them at 11:45 p.m. & said we were ready to be picked up & was assured they were on their way. Four phone calls & and an hour & a half later, the shuttle FINALLY showed up, with another VERY irritated hotel couple onboard who had been waiting well over an hour to be picked up from their destination. But our phone calls to the hotel during this time were answered by Lora (front desk clerk) each time more irritable, less friendly, & the last one we had with her, she hung up on us. We will not be using the shuttle again.
Comment from Hotel Management
07-Jul-2017 by Kristine K, Hotel Management
Our apologies to the unforeseen circumstances you encountered with the shuttle. It is based upon availability. We appreciate your feed back and our staff has been made aware of the situation.
3 out of 5
by Brandon

This traveller left a rating score only Posted 23-May-2017 on Hotels
4 out of 5
by Eric

"It Don't Matter"

Posted 23-May-2017 on Hotels
The clerk who checked us in was sullen and, frankly, we expect that at a Crowne Plaza the person at the front desk would use proper grammar, however, to quote the clerk, "it don't matter." One more thing...we wanted to have breakfast in the room and dutifully checked the items we wanted on the door hanger and hung it on the door handle, on the outside before 9pm. At 7:30a we still did not have our breakfast and we found the card had not been picked up. I guess the clerk was right, "it don't matter."
4 out of 5
by DEBORAH

Great place to stay

Posted 16-May-2017 on Hotels
Front desk staff friendly and helpful. Especially Shannon
5 out of 5
by John

Loved It !!

Posted 15-May-2017 on Hotels
Overall an excellent place to stay. I would recommend it to anyone staying in that area.
Comment from Hotel Management
07-Jul-2017
Thank you for staying with us! We appreciate you and love the 5 star review!!
4 out of 5
by Stephine

Nothing to write home about

Posted 15-May-2017 on Hotels
The room was pretty dirty. The clerk Saturday night was awesome but the clerk Sunday morning no so much. We called down to check out and it rang 5 minutes. We go to check out and she just says "k what room" didn't ask us how the stay was or anything. Room key wouldn't work took about 15 minutes to run it up @ 12 am. The remodel is nice in lobby. Clean lines. Great location for the concert we attended and surrounding area.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 14-May-2017 on Hotels