View from property
Check availability

Reviews of The New Terrace Hotel

2.5 out of 5
The New Terrace Hotel
1109 S 1st St, Coos Bay, OR

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.0/10

Cleanliness

3.4/10

Staff & service

2.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Boris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look out for this one
This place is very interesting. It appears most occupants are out of work and are just hanging out all day. No real room service, but an "inspection squad" of two came bombing through the door in the afternoon looking for "dust" so they might clean. Never had that happen before and is probably not a hotel industry standard. I would not stay at this place. Very scary.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
One night in coos bay
The room was not bad the bathroom was badddd. First the toilet was way to close to the wall less then a foot to a wall in front of it. Second the door would hit the bed when you opened it. Just to small. And the the office smelled soo bad just going in there inhaled enough cigarette smell licked to knock you over. Second having to pay a 10 dollar key deposit was not told to me. And when we got our money back it smell so bad from the cigarette smoke. And when we checked out they was in checking our room before we could even get in the car. was really rude!!!!!!!!!!!!
Response from JW on 3 Apr 2015
Thank you for your comment, we are working on all the issues you have addressed. We have been in the process of remodeling all the rooms and we are also in the planning stages of the front office remodel as well

2/10 Terrible

eugene, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend unless you are homeless
Came in for one night, place is old. Office smells like a dirty ashtray, so does the whole property, there is a can/ashtray next to each door. Staff is argumentative, gave me a key and left for the night at 6pm. I went into my room, it was old, bed cover with a hole in it and smelled of cleaning chemicals, a guess to kill the smoking smell. My wife has asthma, so we left. Tried to call and let them know, no answering phone. Came back next morning and they gave me an angry refund. I, personally would not stay there if they'd pay me, took most of the way to air smoke smell out of my shirt, just from being in the office and the guy smoking in my face. Giving a one star just for having a roof.
Response from Management on 11 Jul 2015
I'm sorry you feel that way about the New Terrace Motel. As far as the smell we are located right off of HWY 101 and across the street from a truck stop. Yes we are an old building that is what is so great about us we have charm. Wish you the best of luck on your travels come visit us again soon.