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Good exp.it meet all the requirements I need it. The staff member trainee needs to be more careful expressing bad language while guess are present. She seems that she was not happy at the job
Very close to transport. BART directly outside entrance. Trams and trollies within a block. Hotel is located in a transitional area and we did not want to walk back to the hotel after dark so transport was a must. Hotel itself is ok for the price paid. Our room had an A/C unit that cycled loudly ...
The rooms were clean and beds were comfortable. We had connecting rooms on the 19th floor that had a good view of the city. The hotel was a short ride to the Pier and other points of interest. Staff was helpful and friendly. Used the hotel restaurant for breakfast each day and the food was good.
Construction noise, street noise and hallway noise were all problematic. And I sleep with earplugs in! The construction noise woke us up early every morning, as tapping, drilling, etc vibrated through the concrete. We could hear people yelling at each other outside through the window/blinds late ...
Overall good. Breakfast included and clean, good location and price are the main positives. Negatives are tiny room, no air conditioning, the lamp in the room didn't work, and we had some problems with the card key.
The hotel was excellent and staff very helpful and pleasant. The city of San Francisco should do more to help the area for business and the hotel. Great and fun stay.
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