Property amenity

Reviews of W San Francisco

4.5 out of 5
W San Francisco
181 3rd St, San Francisco, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1002 reviews" "
Rating 8 - Good. 204 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alphonso, Tampa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk
Stayed 2 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 21 Apr 2024
Hello Alphonso, We are happy you had a revitalizing experience at W San Francisco and that our devoted Welcome Agents took excellent care of you. We hope you were able to enjoy the sweeping views overlooking downtown San Francisco, and we would welcome another opportunity to accommodate you again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Prateek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Staff was friendly and helpful
Stayed 1 night in Apr 2024
Response from Director of Hotel Rooms Operations on 16 Apr 2024
Hello Prateek, We love knowing we helped make your celebratory visit perfect and that our fantastic Talent and inspiring location added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. Thank you for choosing W San Francisco for your stay, and we look forward to your next visit!Take care,Sean Johnson,Director of Hotel Rooms Operations

4/10 Poor

Bryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Too many events going on at the same time.
Stayed 1 night in Apr 2024
Response from Director of Hotel Rooms Operations on 13 Apr 2024
Hello Bryan, Thank you for taking the time to leave your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service we’ve received at a hotel- our stay was wonderful and we’ll be back.
Stayed 2 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 29 Mar 2024
Hello Kathleen, It is refreshing to know your stay with us was memorable and that our devoted Talent showed you what the W is all about in regards to service. We are glad you chose W San Francisco, and we look forward to your next visit. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Israel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second W hotel that i stayed and this is a good option, what I didn’t liked was that the parking is only with an extra cost ~90 usd. I used parking lot near for 35 usd the night and my car was safe.
Stayed 3 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 28 Mar 2024
Hello Israel, Thank you for evaluating your stay at W San Francisco and for choosing us again for your stay. We are delighted to know how happy you were during your visit, but we regret not meeting all of your expectations. We appreciate knowing about the things you would change, and we would love to have you back anytime!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 26 Mar 2024
Hello Alla, We value hearing from our guests and love knowing how much you enjoyed our beautiful property. We hope to welcome you again soon to W San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

2/10 Terrible

Bishop

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very non reasonable behavior from all staff
Stayed 2 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 14 Mar 2024
Hello Bishop, Thank you for choosing us and taking the time to leave a review. We are sorry for the issues you had. We aim to give each guest the absolute best service possible; therefore, we are disappointed that this was not your experience. We have shared your concerns with our Talent, and we appreciate your patience. We hope you will give us another chance; we would love to see you again.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Krazy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Director of Hotel Rooms Operations on 13 Mar 2024
Hello Valued Guest, Thank you for posting such a generous rating of W San Francisco. It is a pleasure to know we exceeded your expectations. We enjoyed having you, and we hope to see you again on your next visit to San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sara

Stayed 2 nights in Dec 2023
Response from Director of Hotel Rooms Operations on 12 Mar 2024
Hello Sara, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Ellejah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Director of Hotel Rooms Operations on 10 Mar 2024
Hello Ellejah, Thank you so much for the perfect rating of your time at W San Francisco. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sean

Stayed 1 night in Mar 2024
Response from Director of Hotel Rooms Operations on 27 Mar 2024
Hello Sean, Thank you for choosing W San Francisco and for your gracious rating. We were pleased that we exceeded your expectations during your visit to San Franciso. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional experience.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and convenient for me and my daughter; staff was great.
Stayed 1 night in Mar 2024
Response from Director of Hotel Rooms Operations on 5 Mar 2024
Hello Patricia, We are delighted you and your daughter had a great stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! Thank you for choosing W San Francisco, and we look forward to hosting you and your family again for another seamless experience. Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with wonderful staff
Stayed 1 night in Mar 2024
Response from Director of Hotel Rooms Operations on 3 Mar 2024
Hello Sherry, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. We hope you will come back soon; we would love to provide you with another exceptional stay!Take Care,Sean Johnson,Director of Hotel Rooms Operations

8/10 Good

june

Travelled with group
Liked: Amenities
Good location
Stayed 1 night in Feb 2024
Response from Resident Manager on 26 Feb 2024
Hello June, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers and appreciated our inspiring location. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

hagai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
jkk
Stayed 1 night in Feb 2024
Response from Resident Manager on 24 Feb 2024
Dear Hagai, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed everything we have to offer. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Resident Manager on 24 Feb 2024
Dear Courtney, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean and wonderful staff!
Stayed 1 night in Feb 2024
Response from Resident Manager on 18 Feb 2024
Hello Enrique, We're delighted you had a rejuvenating stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! It was a pleasure hosting your visit, and we look forward to welcoming you back soon to W San Francisco.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Resident Manager on 12 Feb 2024
Hello Kaleb, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

KAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Resident Manager on 6 Feb 2024
Hello Kai, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

4/10 Poor

Andrea

Stayed 2 nights in Jan 2024
Response from Director of Hotel Rooms Operations on 21 Mar 2024
Hello Andrea, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you.Take Care,Sean Johnson,Director of Hotel Rooms Operations

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Resident Manager on 20 Jan 2024
Hello Christina, It is wonderful to know you enjoyed everything about your time at W San Francisco and that we exceeded your expectations. We appreciate your fantastic rating and hope you will join us again soon.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Zuleyka, Yonkers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Oscar was amazing. Staff was grear. Bar has good service and drinks. Rooms were clean and spacious.
Stayed 3 nights in Jan 2024
Response from Resident Manager on 17 Jan 2024
Hello Zuleyka, We love knowing we could make you feel so welcome, and our exceptional Talent, amazing bar, and stylish rooms helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and choosing W San Francisco; we hope to welcome you back soon.All the best,Francis Gorman,Resident Manager

10/10 Excellent

LIZ

Stayed 2 nights in Jan 2024
Response from Resident Manager on 16 Jan 2024
Hello Liz, Thank you for your terrific rating of W San Francisco. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 Excellent

Kent

Response from Resident Manager on 15 Jan 2024
Hello Kent, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at W San Francisco, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Resident Manager on 9 Jan 2024
Hello Cynthia, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023
Response from Resident Manager on 7 Jan 2024
Hello Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at W San Francisco. We hope to have the pleasure of doing so again on your next visit to San Francisco.All the best,Francis GormanResident Manager

10/10 Excellent

Krisna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Resident Manager on 7 Jan 2024
Hello Krisna, It was a pleasure receiving your outstanding rating for W San Francisco. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Francis GormanResident Manager

10/10 Excellent

rahman

Stayed 2 nights in Dec 2023
Response from Resident Manager on 2 Jan 2024
Hello Rahman, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon. All the best,Francis GormanResident Manager

10/10 Excellent

Fiorenza Micheli, Giulio De

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful location and outstanding staff, highly recommended
Stayed 2 nights in Dec 2023
Response from Resident Manager on 31 Jan 2024
Hello Valued Guest, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! We appreciate you recommending W San Francisco to future travelers, and we look forward to welcoming you again soon. All the best,Francis Gorman,Resident Manager

10/10 Excellent

Karen

Stayed 2 nights in Dec 2023
Response from Resident Manager on 19 Jan 2024
Hello Karen, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

BRENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location, clean, quiet and super nice service. Would definitely go back the next time we go to the city.
Stayed 1 night in Dec 2023
Response from Resident Manager on 28 Dec 2023
Hello Brent, Thank you for the outstanding review of W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and fantastic location. We will certainly share your compliments with our Talent, and we look forward to your next visit. Happy Holidays and Happy New Year!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did enjoyed our stay with them, but it's not like other W. Hotels that we stayed before. Needs more improvement to leave up to W. Brand, as a luxury hotel.
Response from Resident Manager on 26 Dec 2023
Hello Emmanuel, Thank you for reviewing your recent stay at W San Francisco. We are glad to hear how much you enjoyed your time with us, but we regret not meeting all of your expectations. We appreciate the feedback that helps us amplify our guest experience on all levels. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Resident Manager on 24 Dec 2023
Hello Patricia, Thank you for choosing W San Francisco and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

OPARA, SAN FRANCISCO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Our room was bright and clean, although there wereno extra toiletries you’d expect from the W and no wash clothes, and the valet parking fee was outrageous. Otherwise a fabulous stay. We would stay there again.
Stayed 1 night in Dec 2023
Response from Resident Manager on 17 Dec 2023
Hello Opara, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic style as well as our stylish rooms. Thanks once more for your valuable insights and candor. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the W in San Francisco for a long weekend away. They have a $40 per day resort fee. But they essentially give it back in a $35 per day good and beverage credit in the hotel. Also, free tickets to the SFMOMA next door! Great staff. Cool lobby.
Stayed 3 nights in Nov 2023
Response from Resident Manager on 17 Dec 2023
Hello Clayton, Thank you for reviewing your recent stay at W San Francisco. We love that you loved our spirited Talent, energetic style, and amazing services. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent.
Stayed 1 night in Dec 2023
Response from Resident Manager on 11 Dec 2023
Hello Jesse, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay.All the best,Francis GormanResident Manager

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Resident Manager on 11 Dec 2023
Hello Ryan, Thank you for sharing the nice rating about your experience at W San Francisco. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Helayna L Carnes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by Lupe, and checked out by Oscar. Lovely staff!! We enjoyed our stay and everyone was extremely patient and kind to us the entire time. Room service was delicious, and quick. Overall experience was memorable and enjoyable. Will definitely be back!
Stayed 2 nights in Dec 2023
Response from Resident Manager on 6 Dec 2023
Hello Helayna, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks about their authentic hospitality as well as our amazing room service. We hope you will come back soon; we would love to provide you with another exceptional stay!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
We were traveling with our dog and needed an early checkin to make an important apt, the staff did a great job of understanding our predicament and got us in our room in time for us to make our apt. Visas approved, PT next! Thanks W!!
Stayed 2 nights in Sep 2023
Response from Resident Manager on 1 Dec 2023
Hello Frank, It was our pleasure to welcome you to W San Francisco. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful recommendation, and we look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Ahmad Khalid

Stayed 1 night in Nov 2023
Response from Resident Manager on 20 Dec 2023
Hello Ahmad, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W San Francisco was so comfortable and cozy! It was clean, well kept, and had a fun environment.
Stayed 2 nights in Nov 2023
Response from Resident Manager on 29 Nov 2023
Hello Sara, We are delighted with your generous review, and we want to thank you for sharing your experience at W San Francisco! We love offering our guests comfort, immersive style, full of energy, and access to the best of our city. Known for its avant-garde spirit and cosmopolitan ethos, San Francisco is a destination unlike any other! It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully nice and helpful staff! Beautiful clean rooms! Beautiful furnishings, great building and a great location! Will definitely stay there again!
Stayed 1 night in Nov 2023
Response from Resident Manager on 28 Nov 2023
Hello Nancy, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and style as well as our fantastic location. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager

10/10 Excellent

Rajan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to union square
Stayed 1 night in Nov 2023
Response from Resident Manager on 28 Nov 2023
Hello Rajan, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Resident Manager on 28 Nov 2023
Hello Shane, Thank you for choosing our hotel and leaving your rating. Your feedback is important to us, and we will address this appropriately to improve going forward. We appreciate your patience and love that you enjoyed your overall time with us. We hope to be your home whenever your travels bring you to San Francisco.All the best,Francis Gorman,Resident Manager

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Lots of extra fees. Had trouble turning on lights and shower.
Stayed 1 night in Nov 2023
Response from Resident Manager on 28 Nov 2023
Hello Eric, We enjoyed reading what was great about your time with us, and we also appreciate knowing what kept you from having the outstanding stay you deserve. We are sorry about the difficulties with some maintenance issues and for the inconvenience it caused. Thank you for bringing this to our attention, and we are very grateful for the feedback. We also value hearing about the things you would change. We look forward to seeing you again the next time you are in the area.All the best,Francis Gorman,Resident Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Resident Manager on 22 Nov 2023
Hello Jose, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon.All the best,Francis GormanResident Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Resident Manager on 20 Nov 2023
Hello Guest, Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at W San Francisco.All the best,Francis GormanResident Manager

8/10 Good

taraneh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Resident Manager on 18 Nov 2023
Hello Taraneh, Thank you for your rating of W San Francisco. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager

10/10 Excellent

Xin

Stayed 5 nights in Nov 2023
Response from Resident Manager on 14 Nov 2023
Hello Xin, Thank you for the generous rating of W San Francisco. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again soon.All the best,Francis GormanResident Manager

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin staff was amazing!!!
Stayed 1 night in Oct 2023
Response from Resident Manager on 6 Nov 2023
Hello Aida, It was our pleasure to welcome you to W San Francisco. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful feedback, and we look forward to seeing you again soon.All the best,Francis Gorman,Resident Manager