Ratings based on 5,132 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from liverpool, england

Good hotel, but small.

Posted 11-Sep-2017
Hotel was clean and staff friendly. Although at times they could not understand what I was asking due to limited amount of English. Full of character,but this meant rooms were small,and there were no wardrobes to hang clothes or drawers to put any in. Would stay again but would have to be in their biggest room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location and very clean hotel

Posted 09-Sep-2017
Staff were friendly and very helpful. Clean hotel in a good central location. Would have been nice to have room safe and coffee making facilities in room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Mosser

Posted 07-Sep-2017
Pros: Very clean, nice older style.
Cons: In-room coffee and safe
Older Hotel, very clean but no in-room coffee or security facilities. Lack of in-room safe would mean I probably wouldn't stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney australia

Downtown San francisco

Posted 06-Sep-2017
Pros: Location location.
Cons: We were there on record high temperatures days . No aircon, but this was unusual high temps. Rooms tiny, but you don't spend much time in room.
Location: Shopping eating, bars.. Close to all modes of transport
Warm welcome by Melissa on reception, happy to provide any information, room upgrade offered. Easy walk to multiple shopping centres , transport and eateries. Supermarket 10 meters from the Mosser. Green space to chillax.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Sep-2017
It is a nice hotel, price is friendly, clean and comfortable
5 out of 5
Recommended
for Everyone
by A verified traveller from New York

Posted 04-Sep-2017
Pros: Great location with a helpful and friendly staff!
I was very satisfied with my experience at the Mosser. Very clean, very friendly and helpful staff. It was a pleasure to talk with them. Great location!
3 out of 5
by A verified traveller from San Diego CA

Good Location, Clean, Beds Suck

Posted 28-Aug-2017
Pros: location and staff
Cons: the BED and noisy pipes!
Location: Union Square, lots of eateries and convenient shopping.
I loved the atmosphere, location, cleanliness and staff was great HOWEVER, the bed was HORRIBLE it made site seeing uncomfortable due to a sore back. The pipes were so noisy they woke me up in the wee hours of the morning.
4 out of 5
by A verified traveller from UK

Great location close to main shopping street

Posted 26-Aug-2017
Enjoyed 5 night stay during July at hotel. Very centrally located just off market street and close to union square and also very accessible using busses and street cars which run from Pier 41 all the way to the Ferry building and up market street. Had a shared bathroom room which was absolutely fine. Never had to wait for facilities and I always found them clean. Room also was perfectly fine for city break. Room was compact but had windows, queen bed, storage cupboard/ wardrobe with iron/ hairdresser and sink. TV also which worked perfect. Seemed to have been recently refurbished so everything was fresh and modern in room and the bed was comfy. Now onto slight negatives - though not overly so. Bed was bespoke for room but did not have a headboard - this took a while to get used to with pillows falling on floor. Blinds are slatted and I would have preferred black out. Free breakfast in the morning also was perfectly fine considering it was free - was simply coffee and a muffin. I had expected slightly bigger range of options. Again this is me just being picky but honest. I prebooked shared taxi with separate company but I could see the hotel staff being very helpful and organised taxi's through them to the airport for around $17 on way. You simply had to book with them on the morning. Overall, had very relaxed stay and would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Aug-2017
We had a wonderful stay! The staff what very professional and helpful. The room was clean and the hotel is closed to restaurants and grocery store.
5 out of 5
Recommended
for Everyone
by A verified traveller

A good stay

Posted 25-Aug-2017
On arrival my room was not yet ready, I was upgraded at a discounted price. The room was well presented and cleanliness was excellent. The location of the hotel was good for the areas I was visiting. Staff were very helpful and pleasant to deal with. All in all a good stay and I will return next visit.