Ratings based on 315 Verified Reviews

3.7 out of 5
75% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller from USA

Pleasant stay.

Posted 28-Jan-2018
Pros: The staff.
Cons: Needs a total refurb .
Location: Nothing exciting but ideal for business.
A very warm welcome from reception, the young gentleman was very informative and helpful. Our room was very tired, in need of new decor and tile in the bathroom. We had dinner in the restaurant which was excellent, great quality food and attentive staff.
3 out of 5
by A verified traveller from Swindon

Ideal location BUT...

Posted 22-Dec-2017
Our room was slightly dated but we only needed somewhere to sleep for a couple of nights, so it wasn't an issue. The room was very hot, even with the heater off and the window open. The reason I've marked this hotel down so much is because of the noise! Not because of traffic noise as surprisingly we didn't hear that. However, right out side our window was a massive generator/ fan system which sounded like a helicopter was landing at the side of you! On top of that what sounded like a lift was very noisey against the wall of our room, which was not appreciated late at night. The room service was excellent, timely and very very tasty, and didn't skimp on portion sizes!
3 out of 5
by Pauline


Posted 09-Dec-2017 on Hotels
Disappointed to be in an old room. Hotel very busy. No one to check me out.
4 out of 5
by Christopher

This traveller left a rating score only Posted 09-Dec-2017 on Hotels
4 out of 5
by andrew

Posted 06-Dec-2017 on Hotels
ok place, if you have kids take them for dinner and breakfast to the big pub across the road, it has a great kid's play area!
4 out of 5
by Robert

Perfectly adequate with nice facilities

Posted 04-Dec-2017 on Hotels
Perfectly acceptable Hotel, but it is looking like it could do with some refurbishment in places. But it was clean and tidy. The Gym / Spa was nice and the food was also perfectly decent. Only negative was a £5 surcharge if you did not book Breakfast with the room, or ask the night before, on check in nobody told me this and then following morning they wanted £30 for two breakfasts instead of £20 - the Brewers Fayre over the road charges £9 each for all you can eat hot / cold buffet so we did not pay the extra.
4 out of 5
for Everyone
by A verified traveller from England

Good hotel and Spa facilities.

Posted 29-Nov-2017
Found hotel comfortable and clean. Enjoyed the spa facilities. Staff were friendly and helpful. Only complaint is the over priced drinks.
2 out of 5
by Paul

Posted 23-Nov-2017 on Hotels
Very simple. Don't stay here unless you really have to. Probably needed updating in the 80's. Desperately needs it now,
4 out of 5
for Everyone
by A verified traveller from London

Posted 16-Nov-2017
Nice hotel. Parking always available. The bar and restaurant food is good.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Nov-2017 on Hotels