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Reviews of Hotel Atlantis

3.5 out of 5
Hotel Atlantis
Brána 177, Rozdrojovice

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 86 reviews" "
Rating 8 - Good. 39 out of 86 reviews" "
Rating 6 - Okay. 10 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 3 out of 86 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Riley

Travelled with group
Liked: Amenities
Disliked: Staff & service
So many bugs in the hotel room. When I asked about it, she came to my room and threw them out the window and said "no no it's normal" and refused to give me a different room. As well as the rest of the room was dusty.
Stayed 2 nights in Oct 2023
Response from Hotel Atlantis on 8 Oct 2023
Dear, we are very sorry, but you should contact immediately recption or operation manager.

10/10 Excellent

Hava

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully located, with an amazing view. We arrived late at the check-in and staff were very helpful, so the process was over quickly and we found our room shortly after. The room was comfortable, well-furnished and well-supplied, with a lovely view as well. The breakfast buffet had a wide array of very good options and was equally amazing, but the best part of the experience was the complementary sauna entrance. We only had about an hour between the sauna opening and the checkout time, but it was worth every minute, as the sauna was beautiful and incredibly relaxing. I am already making plans to come back for a longer stay!♡
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great wellness
Stayed 1 night in Dec 2022
Response from Hotel Atlantis on 18 Jan 2023
Dear guest, thank you very much for your nice review and feedback. We are very happy that you enjoyed your stay with us and that you were satisfied. Hope you will visit us again sometime. We will be looking forward to seeing you.

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice options of amenities, grounds, tennis court, pool. Just outdoor pool was only 22 stupen, quite cold for August (srpen)
Stayed 3 nights in Jul 2022
Response from Hotel Atlantis on 9 Aug 2022
Dear guest. Thank you for your rewiev. Pool is refreshing in tropic days. Hope you were satisfied with us anyway and will visit us again. We´ll try to convince you for an even better rating next time. We look forward to you.

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020
Response from Hana M. on 4 Aug 2020
Děkujeme za hodnocení a návštěvu

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay in Atlantis hotel
Business in Brno region.
Stayed 1 night in Jan 2020
Response from Hana M on 24 Jan 2020
Thank you for your stay and review!

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel worth the price
Nice welcome, nice surrounding, very good restaurant and bar. Hotel rooms are clean, spacious and big size comfortable bed.
Stayed 1 night in Nov 2019
Response from Hana M on 24 Jan 2020
Thank you for your stay and review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a little out of town but very pretty and quite area, with a lovely garden. Plenty of car spaces as well. Staff friendly at reception and their restaurant. We also eat there for dinner which was a lovely meal, but a bit more meat would have been even better. Breakfast also good.
Stayed 1 night in Sep 2019
Response from Hana M. on 4 Oct 2019
Thank you very much for your stay and nice review, which we appreciate of. Hope to see you here again. Sincerely, Hana Mácová.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Bargain Hotel Stay!
Room was small and dated. Bathroom sink had blood stains on the side which were there for both days we stayed. Staff were excellent, friendly and efficient. Pool area was gorgeous however not heated so too cold for September, 15 degrees. Corridor to casino, and garden smelled strongly of stale tobacco. Breakfast was acceptable considering the economy price we paid for our stay. Dinner was excellent.... I had a cappuccino Soup which was delicious....see photo. Nice walk down to the lake and dam.
Stayed 2 nights in Sep 2019
Response from Hana M. on 5 Oct 2019
Thank you very much for you review and feedback, which is very important for us to we could still work on our service improvements. It would be nice to welcome you here again in a future and for that occasion we can recommend to check our Plus rooms, which are newly reconstructed. Sincerely, Hana Mácová.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and gardens are lovely. Good service from the staff. Food very nice. Hotel very clean if a bit dated. Lots of parking. There is no air conditioning in the rooms and it was very hot at night. Very relaxing stay
Stayed 3 nights in Aug 2019
Response from Hana Mácová on 8 Aug 2019
Thank you very much for you review and we appreciate of your visit and we are happy, you enjoyed your stay. We finished a reconstruction of 21 rooms (Plus category) in spring and we will continue with other part in winter again. We are also building a new wellness center so we hope to offer much more comfort and modern equipment for our guests after finishing. We hope to see you here again in a future.

6/10 Okay

limor

Liked: Cleanliness, staff & service
Disliked: Room comfort
there is no aircondition !!!
Stayed 2 nights in Jul 2019

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort style get-away
There was a heatwave in Europe and we wanted a place to cool off, and spend a couple days. The Hotel Atlantis was a perfect choice. Although the rooms lacked AC, we were given a standup fan which made the room very comfortable. A really nice pool area and gardens with lots of shade and comfortable lounges were just what we wanted. It was possible to order drinks and lunch delivered poolside, and in the evening we had good dinners in the dining room. The bar was open late if we wanted after dinner drinks. Although it was only a ten minute drive into Brno, we were happy to stay put. There is a casino but, being from Nevada, we were not tempted. Breakfast is included in the very reasonable cost and had the usual assortment of bread, fruit, cheese, etc in addition to eggs, yogurt, and more. Most of the staff spoke some English and were very helpful and friendly. There is plenty of free parking, wifi works well, and the elevator was a plus so we didn’t have to carry our bags up any stairs.
Stayed 2 nights in Jun 2019
Response from Barbora Ustrnulová on 8 Jul 2019
Dear Mrs. Karen, thank you very much for very nice review and I´m very happy, that you enjoyed your stay. We look forward to next time. Barbora Ustrnulová head receptionist Hotel Atlantis, a.s.

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Hana M. on 18 Jun 2019
Thank you very much for your review and we are happy, you enjoyed your stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, clean facilities and nice outdoor pool. Quite location
Stayed 2 nights in May 2019
Response from Hana M. on 18 Jun 2019
Thank you for your review and do not hesitate to visit us again!

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good valuefor money
It was good value for money
Stayed 1 night in Apr 2019
Response from Hana Mácová, sales manager on 25 Apr 2019
Thank you very much for your review! We are happy, enjoyed your stay and liked our services. Do not hesitate to visit as again!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighting nr Brno
Out of season, so the place was just ticking over. Warm and clean, functional and efficient. No time to explore whatever delights the attached casino might offer...
Stayed 1 night in Jan 2019
Response from Hana Mácová on 14 Jan 2019
Thank you very much for your review and we hope to see you here again. Best regards!

8/10 Good

Tomasz

Liked: Staff & service, room comfort
Nice short stay
Nice hotel for short break!! Amazing location
Stayed 2 nights in Nov 2018
Response from Hana Mácová (sales) on 17 Dec 2018
Thank you very much for your review!

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
Great family spot!
Great little resort outside of Brno - excellent pool and play areas for the kids, good poolside bar and convenient location to access the racetrack. Highly recommend having a vehicle as this location is not within walking distance of anywhere.
Stayed 3 nights in Aug 2018
Response from Hana Mácová, sales manager on 15 Aug 2018
We are very pleased by your review and that you enjoyed a stay in our hotel. It would be nice to welcome you here again.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great Value on MotoGP weekend
Stayed 3 nights in Aug 2018
Response from Hana Mácová, sales manager on 15 Aug 2018
Thank you very much for your review and we are pleased you liked the hotel and our services!

8/10 Good

Rad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and mostly pleasant stay
Generally, for the price, it was the pleasant stay (exclude restaurant) and we recommend it. POSITIVES: - Quiet, clean and convenient room with fridge and television -very lovely, professional and willing ladies on the reception, always ready to help with the good working attitude -clean room- great service of cleaners tasty and enjoyable breakfast with varieties of food -the area close to the lake and not far from city centre of Brno -swimming pool, casino, American style bigger hotel with common dispositions like hotels in las vegas -you feel safe and we very appreciate that hotel work on their improvements NEGATIVE: - Restaurant - dinner was really bad and not worth the price. We got rabbit leg, it was tasteless and not fresh (from previous day heated in the microwave!). Wife got food with an exotic name, something like "coconut tomato chickpeas" which was actually not coconut, but tomato sauce from the can- and it was really cheap prepared, fast and terrible. We have been very disappointed because on the menu it looks like a good restaurant, but the food was very bad, restaurant totally never again. NEUTRAL: - there is no air-condition in room, which can be a problem in the summer, as well as no mesh on the window- if you open a window you can get flies and other stuff inside. The queen bed is not one big mattress, but two mattresses- separated in the middle. Wifi before was fine, but new wifi "Czech wifi pass" still breaks down
Stayed 1 night in Apr 2018
Response from Hana Mácová, sales manager on 28 May 2018
We appreciate your review - the positive, but also the negative ones, which are really important for us for improving of our services! We are very sorry of your disappointment with our restaurant and food. The rabbit's thigh is prepared by sous-vide method and that is why it could seams, that it is not fresh. Your comments are part of the reason, why we are planning to change our menu in few days... We hope, you will visit our restaurant during your next stay and we will have chance to change your opinion and prove our cooking abilities in positive way.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great all in one resort. Needs air conditioning
Stayed 3 nights in Aug 2017

10/10 Excellent

Raz, Kfar Yona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good Hotel in a nice pastoralic area

10/10 Excellent

Neil, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended great hotel.

10/10 Excellent

Detlef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023

2/10 Terrible

KAREL

Stayed 1 night in Oct 2022

8/10 Good

Hamada

Stayed 3 nights in Aug 2022
Response from Hotel Atlantis on 18 Jan 2023
Dear guest, thank you for your nice review. We are happy that you enjoyed your stay and hope you will visit us again sometime. We will be looking forward to seeing you.

6/10 Okay

Dag Lucas

Stayed 1 night in Jul 2022
Response from Hotel Atlantis on 22 Jul 2022
Dear guest, thank you for your visit. We are sorry for your low rating. We will be happy if you write to us and we will be able to find out what was wrong on our part.

10/10 Excellent

Arielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne prestation Gentillesse du personnel de l accueil spa..ainsi qu au bar piscine (une super employée d un certain âge parlant français !😆) en revanche il faudrait que tous les employés parlent anglais au minimum le reste au top
Stayed 1 night in May 2022
Response from Hotel Atlantis on 29 Jun 2022
Dear guest, thank you for your kind review. We really appreciate it and hope that you will visit us someday again. Merci.

10/10 Excellent

bertil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Hotel Atlantis on 2 Aug 2021
Děkujeme za pěkné hodnocení i za vaši návštěvu Doufáme, že Vás u nás budeme moci opět někdy přivítat. Budeme se na Vás těšit.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten ein paar schöne Nächte dort. Der Pool ist groß und sehr gepflegt. Das Frühstücksbuffet ist ok.
Stayed 5 nights in Jul 2020
Response from Hana M. on 6 Aug 2020
Thank you so much for nice review and we are very happy, you enjoyed your stay.

8/10 Good

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities
Nemají klimatizaci, takže v posledním patře hodně horko. Jinak příjemná obsluha. Bohatá snídaně a super bazén s pěknou zahradou
Stayed 1 night in Jul 2020
Response from Hana M. on 30 Jul 2020
Jsme rádi, že jste si pro pobyt vybral právě náš hotel a je skvělé slyšet, že jste byl u nás spokojený. Všechny pokoje nyní při rekonstrukci připravujeme na klimatizaci, ale je to poměrně složitá záležitost, která vyžaduje vysokou investici, takže musímen nejprve dokončit probíhající stavby a renovace (wellness centrum, posledních 7 nerekonsturovaných pokojů Classic, předzahrádka restaurace a další) a následně se pustíme i do všeho ostatního. Doufáme, že se k nám zase někdy přijedete podívat!

10/10 Excellent

Frantisek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Hana M. on 27 Jul 2020
Děkujeme za krásné hodnocení.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Ein paar angenehme Tage in Brno verbracht. Es war schön.
Stayed 3 nights in Jul 2020
Response from Hana M on 13 Jul 2020
Thank you for your stay and review!

8/10 Good

Róbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Response from Hana M on 9 Jun 2020
Děkujeme za Vaši návštěvu a jsme ráda, že se Vám u nás líbilo.

8/10 Good

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Europa tur
Fantastisk fint opphold vi hadde
Stayed 1 night in Sep 2019
Response from Hana M. on 19 Sept 2019
Thank you very much for your review and we are happy, you enjoyed your stay. Sincerely Hana Mácová.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Grundsätzlich alles okay, vor allem für 3 Sterne, einzig wird beim Angebot für klimatisierte Zimmer geworben, leider steht halt nichts dabei, dass das nur für ein paar Zimmer des ganzen Hotels gilt. Außerdem ist es eigentlich die ganze Nacht ziemlich laut durch das angrenzende Casino. Der Nacht Rezeptionist war sehr schnippisch, stand nicht einmal auf beim Gespräch, gab freche Antworten und sprach mit einem Freund auf tschechisch neben unserem Gespräch und anschließend wurden wir dann von den beiden ausgelacht. Ansonsten war alles gut, vor allem auch das Frühstücksbüffet und das Restaurant und das Pool waren spitze.
Stayed 2 nights in Aug 2019
Response from Hana M. on 16 Sept 2019
Thank you for your review and we are sorry, you had a bad experinece with our receptionest, which is not common in our hotel. We will speak with al our colleagues and try to find out what happend. Thank you for your stay and we hope, we will have a chance to welcome you here again a improve our reputation. Sincerely, Hana Mácová.

8/10 Good

Algirdas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Hana Mácová on 3 Sept 2019
Thank you for rating and you stay!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Všem doporučuji,jediná negativní věc na pobytu byl nedostatek času k využítí všem možností ,které hotel a krásné okolí nabízí....
Stayed 3 nights in Aug 2019
Response from Hana Mácová on 3 Sept 2019
Děkujeme za krásné hodnocení, které nám udělala obrovskou radost! Budeme nám potěšením vás tu znovu někdy přivítat a třeba už i s novým wellness, které je nyní ve výstavbě. S pozdravem, Hana Mácová.

10/10 Excellent

KASPER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin værelse lækker pool ok morgenmad
Stayed 1 night in Aug 2019
Response from Hana Mácová on 30 Aug 2019
Thank you so much for visit and nice review and we are very happy, you enjoyed you stay! We hope to see you here again.

10/10 Excellent

Maria Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motogp en Brno
Viajamos a ver el campeonato de moto gp, el hotel es muy cómodo y el servicio excelente de todos los chicos. El acceso a través de medios de transporte publico es práctico, el colectivo pasa por la entrada del hotel.
Stayed 3 nights in Aug 2019
Response from Hana Mácová on 11 Aug 2019
Thank you very much for your review and visit of our hotel and we are happy, you enjoyed you stay! We hope to see you here again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein schönes Hotel in schöner Kulisse. Umgeben von Feldern, nicht weit vom Ufer des Stausees und der Stadt Brünn entfernt. Mein "Familienzimmer" war sehr groß, das Bad modern. Das Grundstück lädt zum Verweilen ein. Es gibt einen großen Pool mit Bar und Liegestühlen. Und einen Spielplatz. Auch ein Casino, das ich nicht besucht habe. Positiv hervorzuheben ist auch die direkte Busanbindung nach Brünn. Das Frühstück war ausreichend, gut. Aber nicht besonders gut. Mir fehlten Brötchen bei der Auswahl. Und das Rührei war um 9 Uhr immer schon alle und wurde nicht nachgelegt. Typische Speisen für Kinder gab es auf der Speisekarte fürs Mittag und Abendessen nicht. Die Auswahl war auch sonst sehr beschränkt. So haben wir viel auswärts essen müssen. Oder Lebensmittel im Supermarkt in Brünn gekauft, die wir dann abends im Zimmer einnehmen konnten. Ich finde wenn man eine so eingeschränkte Menüauswahl anbietet und Kinder gleich gar nicht berücksichtigt, müssten Küchenzeilen in den Zimmern verbaut sein. Wenigstens hatte das Zimmer einen Kühlschrank...Im Moment wird auf dem Hotelgelände gebaut, so dass es ab 7 Uhr morgens sehr laut werden kann. Mit offenem Fenster zu schlafen ging also bei der Hitze nicht. Eine Klimaanlage haben nur die Premiumzimmer...Alles zusammen ist es aber trotzdem ein gutes Hotel. Gut geeignet um den See und die Stadt zu erkunden. Und um sich in schöner Umgebung zu entspannen.
Stayed 4 nights in Jul 2019
Response from Hana Mácová on 4 Aug 2019
Thank you so much for your review and all mentioned points which we take on minds and we will work with it and use them for possible improvements. We are sorry, you were disturbed by on going construction, we are building a new wellness center for our guests.

8/10 Good

R., Moosbach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel in ruhiger Lage, freundliches Personal, keine negativen Eindrücke.
Stayed 1 night in Jul 2019
Response from Hana Mácová on 3 Aug 2019
Thank you so much for you visit and we appreciate of your review and we hope to see you here again.

8/10 Good

Benita, Hadsten

Liked: Cleanliness, staff & service, property conditions & facilities
Pool, varme og byggeri.
Fint hotel med dejlig swimmingpool. Desværre ikke airconditioning på værelset, hvilket betød en meget varm nat. Personalet i receptionen taler godt engelsk, mens der er lidt problemer med personale i bar og restaurant. Hotellet udvider (for 2.år i træk), hvilket betød at der var store kraner i “baghaven”. Men ikke de store støjgener. Restauranten har et begrænset udvalg.
Stayed 2 nights in Jul 2019
Response from Hana Mácová on 1 Aug 2019
Thank you for your review and visit and we are happy, you enjoyed your stay. There is a air condition in rooms in Premium category, but we plan to add it into every room when we will finish whole room reconstruction, but it will take some time. We finished 1st part of room reconstruction in spring this year, we are building a new wellness center and we will start with 2nd part of room reconstruction in this winter. Belive us, we are doing our best to make this place for our guest unique and we hope to see you here again!

8/10 Good

Eina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hana Mácová on 31 Jul 2019
Thank you for rating and we hope to see you here again.

8/10 Good

Christian G. V.

Liked: Cleanliness, property conditions & facilities, room comfort
Fint til et stop på rejsen
Pænt hotel, dejligt stort værelse med gode senge og stort badeværelse med dobbelt håndvask. Udendørs pool, ikke opvarmet. God betjening i receptionen, men mere træg i restauranten. Ligger i hotelområde et stykke fra bymidten.
Stayed 1 night in Jun 2019
Response from Hana Mácová on 26 Jul 2019
We appreciate of your review and we hope, we will have a chance to welcome you here again.

10/10 Excellent

Anders Krøjmand

Liked: Cleanliness, property conditions & facilities, room comfort
Rigtig dejligt hotel med skøn pool og børnevenligt
Super dejlig og stor pool. Dejligt hotel
Stayed 1 night in Jul 2019
Response from Hana Mácová on 26 Jul 2019
Thank you so much for review and stay in our hotel. We hope to see you here again!

8/10 Good

Jitka

Liked: Cleanliness, staff & service
Kurze Städte Reise
Sehr schöne Lage bei Stausee Brünn Sehr alte Einrichtung im Zimmer Duschen schwierig zum Bedienen Fernsehen erstes Tag defekt
Stayed 2 nights in Jul 2019
Response from Hana Mácová on 16 Jul 2019
Thank you for your review and we are happy, you were satisfied with our services. We recenstructed part of the Classic rooms for new category in spring and we will start with other part in autumn, so if you like to come again to our hotel, we can recommend to check the Plus rooms, which are new and more comfortable.

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hana Mácová on 16 Jul 2019
Thank you for nice rating and we will be looking forward to see you here again.

6/10 Okay

Maria

Liked: Cleanliness, room comfort
Disliked: Staff & service
Komplicerat att checka in, tog 20min. Ingen bra frukost, lång tid i restaurang både med att få menyer sen det man beställt. Ombyggnation runt hela området. Skön säng dock i dom nya fräsha rummen. Dom andra rummen såg hemska ut.
Stayed 1 night in Jul 2019
Response from Hana Mácová on 16 Jul 2019
Thank you for your review and we are very sorry for all mentioned complications and that you were not satisfied with our services. We will focus for improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hana Mácová on 16 Jul 2019
Thank you for rating and you stay in our hotel.