Ratings based on 194 Verified Reviews

4.4 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Basingstoke

Fantastic hotel and very friendly staff

Posted 05-Jul-2017
Stayed overnight and used the spa, which was amazing. Absolutely loved the champagne bar. The hotel decor is gorgeous. I also found the hotel staff extremely helpful, especially the reception team - Mitchell in particular. If anyone is looking for a wedding venue, this is the place to book 😁
4 out of 5
Recommended
for Everyone
by A verified traveller from Home Counties

Overnight stay that should have been longer.

Posted 27-Jun-2017
Pros: Comfortable rooms with good service and excellent facilities.
Cons: The Starbucks outside the main entrance doesn't make the place seem special. Thed ecor is a bit over the top and not to everyone's taste.
Location: Pubs, golf, walks and history.
Recent stay on the hottest day of the year so far. No air con but the staff had put fans in the rooms so that helped.Our reception was spot on and the instructions were clear. Breakfast was very good but lacked rolls , so if toast was not your favorite then tough. Room was comfortable and quiet. I guess the low rise rambling nature of the development add to the quietness. Was a bit concerned about early rising golfers but heard nothing. The pool is great with a sun deck for hot days.I really would return to this hotel when next in the area or for a swim!
2 out of 5
by A verified traveller

Posted 30-May-2017
Pros: The pool sauna and steam room
The hotel wasn't what we expected, the carvery food was the worst we have eaten and the breakfast was cold
3 out of 5
by A verified traveller

Fur coat, no knickers. Pretty average for the £

Posted 21-Apr-2017 on Hotels
Two day romantic break - which we did enjoy - however Old Thorns did not meet our high expectations given its supposedly famous reputation. There was lots of building work going on near our room (see photos) - we had not been warned. Our room was right on the edge of the car park - not a great view but at least loading the car was easy! Room looked like it hadn't been properly dusted since Seve last played his round here. Wellness and Spa were good (although the steam room was broken and out of use on both days). Carvary dinner tasted great but we were disappointed it was self-service rather than table service for the price. Biggest joke was the Atrium "Champagne" Bar. After choosing the Prosecco (that was on the menu!) i was rudely and embarrassingly reminded by the waiter that "this is a champagne bar!" Come on, Old Thorns - a champagne bar, it ain't - not whilst said bar has plasma tv's on the wall, Stella on tap, and every other drink available. Your bubble snobbery is not required. Old Thorns is a good golf and spa destination, but not a good hotel and dining venue. Fur coat, no knickers. We will probably not be back.
5 out of 5
by A verified traveller

Posted 20-Apr-2017 on Hotels
Fantastic - very comfortable and the staff were exceptionally friendly and helpful. I will definitely be visiting again. The swimming pool facilities were excellent and the food was delicious.
4 out of 5
Recommended
for Everyone
by A verified traveller from h

great gym !

Posted 17-Apr-2017
Interesting decor. Room carpet was a little dirty bit they cleaned it up no prob. Room quite small for superior. Best gym I have ever been too, enjoyed our stay.
5 out of 5
by David

Just passing tbrough

Posted 17-Apr-2017 on Hotels
Just passing through on this occasion but will stay again
4 out of 5
Recommended
for Everyone
by A verified traveller from Portsmouth

Beautiful hotel in beautiful surroundings

Posted 12-Apr-2017
My fiancé and I were desperate for some r&r and we were not disappointed with this hotel and it's amienities. The Wellness Centre was amazing and lovely and clean. Lots of room in the steam room and sauna, (however the heated beds weren't working?) we had a four poster bed in our room which was a lovely surprise. We will be back again for sure! Thanks for a lovely get away break.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and emenities, some poor staff

Posted 10-Apr-2017
The hotel and stay was good as we were attending a wedding. We found some of the young male staff to be quite rude.
3 out of 5
by A verified traveller

Hotel with spa and swimming facilities

Posted 06-Apr-2017
The facilities were good but they was building work going on right next to where we were staying, we thought that people staying at the hotel should've had the better parking spaces and not the people just using the facilities, the room was very nice and comfortable