Ratings based on 524 Verified Reviews

3.5 out of 5
66% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from RG

Nice hotel with good areas of relaxation

Posted 14-Feb-2017
Went well until 17.00 of the second day when we lost heating and hot water. The hotel offered to move us but due to the room position we chose to stay with a heater.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Jan-2017
Pros: local to family living down the road.
Cons: as above and staff being more outgoing and friendly.
Leisure center shower curtains need changing, cups on machines in the gym from the day before as arrived first to use equipment Sunday.
2out of 5
by A verified traveller from Reno

Not so good

Posted 25-Dec-2016
Pros: Pictures on the internet were good
Cons: Most things especially teaching the staff interact better with guests
Location: Shopping is good in CROYDON
Rooms are old and dated. Most the staff were not very welcoming or friendly. Bar food was good and bad. The wings were plain and tasteless but the pie was good
4out of 5
by A verified traveller

Convenient and good price hotel

Posted 18-Nov-2016 on Hotels
Good - taxi was late and hotel paid for it as an apology! Room was good but stiflingly hot.
3out of 5
by A verified traveller

Posted 17-Nov-2016 on Hotels
Large old hotel overlooking extensive golf course, beautiful grounds and superior rooms very spacious nice pool complex, but parts of hotel look rather tired
3out of 5
by A verified traveller from Manchester

Poor standard rooms

Posted 10-Nov-2016 on Ebookers
Pros: Nothing
Cons: Everything
Room LG4 overlooked loading area, woken up at 1pm and 3pm by people pushing trollies past my window and then at 6am by a laundry lorry delivering for an hour! Room service food average at best with poor selection and room old fashioned and depressing.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 04-Nov-2016 on Hotels
2out of 5
by A verified traveller

Posted 03-Nov-2016
Needs a lot of tlc, becoming very run down, blah blah blah
4out of 5
by A verified traveller

Bon hotel pour passer une nuit

Posted 28-Oct-2016 on Hotels
équipage de vol, arrivé a EGKB, au soir depart le matin, pas bcp pu profiter de l'hotel
2out of 5
by A verified traveller from lille

Vieillot

Posted 26-Oct-2016
Pros: Le service et l'extérieur de l'hôtel (terrain de golf et park)
Cons: La chambre, les équipements et les fenêtres simple vitrage qui ne ferment pas!
Location: À 20km de londres autrement dit à 1h de voiture trop loin de tout et rien à faire à south croydon