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From the time we checked in, to the time we checked out, our experience was great. Room, facilities and food where all great. I would definitely take my family there again.
The construction makes for a bit of noise. The pool area is very nice. The breakfast buffet is a nice start to the day. Dinner was a disappointment. Worst wines we have ever been served. A wine list and a new bottle are recommended.
Great staff. Couldn't do enough for us and extremely pleasant. Always smiling. Usual complaint about young over-indulgers being twits at 2 in the morning. But that happens at every all-inclusive so not the hotels fault. They advertise for premium liquors, but do not mention that the only beer you ...
I normally do not write reviews but our experience at the hotel was so positive and special I thought I would make brief comments. The entire stay (5 nights in late September) was great. Every experience with staff or hotel facilities was top notch. While somewhat limited...only 2 restaurants...food ...
We traveled many places, but our visit to Puerto Vallarta was one of the best. Staff was amazing, food was delicious, also lots of entertainment during the day. Everything was quite well prepared.
We loved our stay at the Grand Velas - this is a fabulous hotel, with an amazing swimming pool. We felt special and welcome throughout. The staff were very attentive, and the food was beautiful. I'd recommend this hotel to couples and families alike.
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