Ratings based on 211 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Dec-2016 on Hotels
5out of 5
by A verified traveller

Posted 26-Nov-2016 on Hotels
I've stayed here many times. Directly on the town square. My room was GIANT this time. The parking is good, but every time you need to get to your car, you have to get someone to take you up in the giant/auto elevator. Very secure hotel. WONDERFUL breakfast and great staff.............. I'll be back. ...... Dan
5out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 17-Oct-2016
Pros: The room, hotel location and guest services.
Cons: The bathroom was very spacious but no shower curtain so water went on floor.
Location: Location is prime. Literally right in the middle of the town square. No need to take taxi anywhere because everything is within a 10 minute walk.
This hotel is everything you want and more. First off let's start with location. This hotel is in the middle of the square. Less than 400 meters away is a massive church and then lack tower. The hotel is beautiful and had everything (except laundry). Our room was massive--the largest room we ever had in a hotel. Beautiful and looks like it was just redone. Bed was comfortable and location even with windows open was not loud. Their breakfast was so impressive. Could not believe this hotel was less than $100! Would stay again in a heartbeat.
5out of 5
by A verified traveller

Posted 02-Oct-2016 on Hotels
Great hotel everything was 1st class
5out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Sep-2016 on Hotels
4out of 5
by A verified traveller

Great location, AC not so good

Posted 19-Sep-2016 on Hotels
room was listed to have air conditioning but it didn't work, they provided a fan which was a help
5out of 5
by A verified traveller

Quiet yet close to the city center

Posted 10-Sep-2016 on Hotels
Very comfortable room. In-room coffee/tea making supplies; great shower; very comfortable bed; quiet neighborhood close to main tourist center; very good breakfast; very attractive and stylish decor.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Sep-2016
Nice hotel with long history. The location is great, right by the center square of the town. The room is clean. The bathroom is modern and shiny clean. The breakfast buffet is great, lots of varieties. The only cons is the wifi is weak and hard to connect in our room.
2out of 5
by A verified traveller from Adelaide SA

Excellent building but horrible service

Posted 31-Aug-2016
Pros: Location and the building interior and exterior
Cons: Please visit some other good hotels (Polonia Palace in Warsaw for one) to see what customer service should look like. You don't deserve any stars!
Location: Main square and vicinity has many dining places and BEER is served everywhere.
This is the place travellers should stay clear off for their own good. The building and the photos are all nice but the staff has no idea how to run that facility. From outrageous check in, refusing to provide us with parking spot despite asking for it in writing during booking process here on Expedia, no help offered when needed, complete indifference altogether. Room we had was so called superior double that was really good for a single traveller only not a couple (attic with the view on another roof) - yet they called it a double since there were two of us. I have a feeling that we were "awarded" with it as a reprisal for cornering receptionist with copies of our booking re: car parking and having it in the end. Minibar with TREE bottle of soft drinks and one half empty already (!) no coffee making facilities, no promised (on their own website) bathrobes. Noisy aircon so had to turn it off and open the window, local tower clocks sounding every 15 minutes, party goers rolling out ~ 3AM and occasional Harley motorcycle driving past - all that made nights to be nightmares. Breakfast as a part of the deal was another surprise - dull choices (bread was super), various sizes of tea spoons (!), utensils looked unwashed, no fresh fruits served apart from fruit salad, waiting staff with the same stoney faces - smile was a rarity there. All seemed to suffer some pain to be there (myself included). Car lift guys were notable exemption - always willing to help and with a smile.
5out of 5
Recommended
for Everyone
by A verified traveller from New York

Nice hotel in the very city center.

Posted 30-Aug-2016
Pros: Hot breakfast, spacious room.
Perfectly located on the main city square. Funny parking with lifts for cars. Excellent hot breakfast.