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At 1:30 in the morning a group in another room got extremely loud waking myself and my three kids up. At 3:30 in the morning after a lot of screaming and yelling by 10 or more individuals in the hotel, the police arrived to get control of the situation. None in our group slept that night and we immediately left the property.
Keith
Stayed 2 nights in Apr 2024
2/10 Terrible
Dean, San Mateo
10 Apr 2024
Dean
Stayed 2 nights in Apr 2024
8/10 Good
Ryan
Travelled with family
25 Mar 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff was very nice and helpful. Room was very clean in terms of beds, bathroom, etc. Main negative is that the property just seems old, worn, and in need of maintenance. Stained and worn carpets, damaged walls, stained seat cushions etc. I like Microtel Inn but this one is overdue for a renovation/updates.
Ryan
Stayed 2 nights in Mar 2024
2/10 Terrible
Lisa
24 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The carpets are filthy, stained and stink. Hallways stunk like cigarettes. Found bedbugs.
Lisa
Stayed 3 nights in Mar 2024
4/10 Poor
Laura
Business traveller
18 Mar 2024
Disliked: Property conditions & facilities
The bed was clean and the hotel was close to my conference and ultimately that was what I needed.
But there were stains on the chair and cigarette burns on the upholstery. The coffee pot had not been cleaned and was the wrong size for the coffee maker so I had to hold the button on the bottom of the filter basket with my nail file to make coffee. There were no coffee packets in my room and the evening front desk was understaffed and couldn't bring me any. In the morning, a wonderful woman brought me lots of flavors, though. The sink drained very slowly, and there was no plug for the tub.
It served my needs, but just barely.
The property really needs to be updated. The bed was comfortable, however, the place seemed very run down and dirty. The shower curtain was disgusting so I never even took a shower. The staff was very friendly and did a good job. I expected more from a hotel affiliated with Wyndham. The place needs to be gutted and remodeled, especially for a room that cost $359 plus tax per night.
Kelly
Stayed 1 night in Oct 2023
Response from Desk on 29 Dec 2023
We do apologize for the way we have been ran down but we work hard to try and keep it up with the small amount of workers we have and little business we get but we thank god every day we can still help people every day.
We were told this property was within walking distance of the stadium--over 2 miles is not in walking distance. The carpet and chair were extremely dirty--so much so that we wouldn't even sit in the chair. The property is in need of a make over---I would not recommend until that happens. There was a shuttle to the stadium--so that was a plus!
Sandra
Stayed 2 nights in Oct 2023
Response from Desk on 29 Dec 2023
We are sorry for your miss communication you must have missed the short cut that was only 1.5 mile walk that was on or part, but maybe next time we can print you out a map. i understand that there was staining issues and we are in need of a make over we get told that all the time we try our best to do what we can with what we have. Thank you for your feedback
Stained sheets, dirty carpets, hallways smelled like cigarettes, elevator did not work, water stained ceilings in the lobby from active leaks and outdated furnishings.
Gerald
Stayed 2 nights in Oct 2023
6/10 Okay
Denine
29 Oct 2023
Disliked: Cleanliness
Not in good condition. If we had other choices we wouldve moved
Very dirty nasty carpet through hallways and in room. We stayed 4 days everyday we left we told them they could clean now. Not once in 4 days did they clean our room. We had to go down and ask for towels and washcloths every day. Same pizza box trash propped against the broken down ice machine on our floor for 4 days. Don’t bother. They did apologize when we left and we told them. They were sorry the last three days too but no one did anything to show it!! Don’t even!!
The room was discusting.
Hair in the shower.
Window Seat cushion had liuid ring marks from end to end.
Exposed box spings on both beds were filthy with brown stains running dowm in multiple places.
There was a thermostat on the wall that fell off when touched and was not connected to anything.
Ice machine in hall was unplugged.
The elevator permit looked forged and had redacted information including address and capacity
A group of people were in their car in the parking lot smoking pot every time we came and went.
And for this we paid over $500 per night.
Due to a ND football game, the advanced price for one room for two nights ran me over $500 / night. The hotel & room condition was so concerning I decided to check under the mattresses for bedbugs and found 2 syringes. I complained to the receptionist and she placed me into another room that was also in poor condition but no drug paraphernalia anyway. It was very obvious that the hotel is not being maintain properly by Wyndham. It rained that night and we woke up to a rain bucket in the main lobby catching water leaking through the roof... I have photos of these conditions. I would post these but they are not family-friendly...
BEDBUGS! Crawling on us! We woke up around 4:30am to HUGE bugs. Then they asked us to take all our stuff outside at 5am to deal with the mess they gave us. Oh and they tried to accuse us of bringing them as we cleaned and sprayed our things. This place should not be in business!
Originally we had a reservation for 2 nights and we decided to come a day early so i called The hotel and was told no we don’t have an extra day this was just weeks beofre we arrived. We decided to come early anyway to take our chances on finding a hotel and ours was available for an extra night Check in was easy but our room was disgusting. Bugs(roaches) , soiled floor, base of the beds had stains , food or something stained on the walls,food on the floors, the padding that sits in the front window spiked with something, room smelled of an old bar. Told the front desk who was so nice and he apologized gave us email for owner so we emailed the owner still haven’t hear back from him or her. He showed us 2 more rooms we chose to stay in a room it seemed to be big free but all the rooms were dirty disgusting with the same description i mentioned Above Will never ever stay at this hotel ever again
angela
4/10 Poor
John
25 Sept 2023
John
Stayed 2 nights in Sep 2023
8/10 Good
Roberta
Travelled with family
24 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Friendly staff, but needs update
It was a nice stay - friendly staff, but the room was dated, carpet needs upgrade or cleaned and security bar was broken off for the door.
Requested an extra blanket which was quickly delivered by the manager.
Had reserved a room with a queen bed but realized that we had only a double/full size bed. Too tired and late at night to bother trying to change. Bench window seat upholstery had numerous large stains. Towels may or may not have been clean but showed numerous stains. Hairs were on the shower walls.
You get what you pay for I guess. The room had horrible stains on all the furniture and carpet. I’m so glad I remembered to bring my flip flops because the carpet felt so crunchy I didn’t even want to walk around in socks.
Great location, next to campus. Fulfilled what we needed. But the faucet in tub leaked the whole time, loud AC, and very thin walls so heard everything in hallways. People at desk were super sincere and nice, especially gentleman who was working on 1 September in evening, circa 8pm.
Very overpriced for what we got. Dirty. Stains everywhere. Had to ask for towels and shampoos/ soaps. Few breakfast options. Front desk often unmanned. Odor in hotel and in room.
Very rundown property. Ceiling paint peeling, dirty carpet, curtains falling off curtain rod, smells musty. No usb plugs, refrigerator leaking
Surrounding area restaurants are dirty
Outside of hotel and lobby clean. Inside of room was extremely unclean. Carpet looked like it was installed in the 70’s. The shower dripped all night. The room was extremely small. Cushions were stained. I would not recommend this property.