Sports court

Reviews of Hampton Inn & Suites South Bend

2.5 out of 5
Hampton Inn & Suites South Bend
52709 Indiana State Route 933, South Bend, IN

Reviews

8.2

Very good

Rating 10 - Excellent. 278 out of 627 reviews" "
Rating 8 - Good. 209 out of 627 reviews" "
Rating 6 - Okay. 74 out of 627 reviews" "
Rating 4 - Poor. 50 out of 627 reviews" "
Rating 2 - Terrible. 16 out of 627 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

LaVerne

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old, needs updating. Disappointed most Hampton Inns are good.
Stayed 1 night in Feb 2024

10/10 Excellent

richard j

Travelled with family
Liked: Cleanliness
Safe! Clean! Nice!
Stayed 2 nights in Feb 2024

10/10 Excellent

Ann, South Bend

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Neil

Liked: Staff & service
Disliked: Property conditions & facilities
Time for an upgrade, things seemed pretty worn.
Stayed 1 night in Nov 2023

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly.
Stayed 1 night in Oct 2023

6/10 Okay

cherie

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Carol, Roseville

Liked: Cleanliness, staff & service
Comfortable beds. Breakfast and coffee was cold.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and comfortable. There was no shampoo in the bathroom. And no bathrooms neer the pool. Other that that everything was great.
Stayed 1 night in Oct 2023

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was great- room felt dirty and dingy - paid a lot so we were disappointed. Tub was dirty- whole place needed dusted. I wiped down lamps and switches and it was obvious they hadn’t been cleaned in a while.
Stayed 2 nights in Oct 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the loud walking noises from upstairs for half of the night that prevented one of us from sleeping
Stayed 1 night in Oct 2023

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unclean carpeting in hallways
Stayed 1 night in Sep 2023
Response from Kyle on 28 Sept 2023
Thank you for your review. Rest assured we are taking your comments back to our team at the property to address. We hope to see you again soon!

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Loved the manager. Fantastic job and great work with us. Outstanding service.
Stayed 1 night in Sep 2023
Response from Kyle on 28 Sept 2023
Thank you for your 5-star review. We hope to see you again soon!

10/10 Excellent

Jahen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Kyle on 28 Sept 2023
Thank you for your 10/10 review. We hope to see you again soon!

10/10 Excellent

Lakesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
I highly recommend this hotel for your stay in South Bend Indiana..The customer service was top notch. Our room was very clean, beds was comfortable. The complimentary breakfast was fantastic with lots to choose from. I will be booking with Hilton from now on.....
Stayed 2 nights in Sep 2023
Response from Kyle on 28 Sept 2023
Thank you for your 10/10 review. We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived a little early and they were very accommodating and able to get me in a room right away. That was very much appreciated.
Stayed 1 night in Aug 2023
Response from Kyle on 28 Sept 2023
Thank you for your 5-star review. We hope to see you again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and the staff was super helpful when we were locked out of our room
Stayed 1 night in Aug 2023
Response from Kyle on 28 Sept 2023
Thank you for your Review. I'm sorry to hear you had trouble with your keys, but so glad our team was able to assist. We hope to see you again soon!

8/10 Good

Julie

Stayed 1 night in Aug 2023
Response from Kyle on 28 Sept 2023
Thank you for your Review. We hope to see you again soon!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kyle on 28 Sept 2023
Thank you for your Review. We hope to see you again soon!

10/10 Excellent

joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Mark or Traycie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through South Bend
Room was spacious and clean. Beds were comfy, a definite 👍
Stayed 1 night in Jul 2023

10/10 Excellent

Gerson

Stayed 1 night in Jul 2023

10/10 Excellent

JOHN

Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. We have a big family and the staff was so accommodating. The room was clean and breakfast was nice. Would recommend to anyone!
Stayed 3 nights in Jun 2023

10/10 Excellent

NEAL, SHELBY TOWNSHIP

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, nice breakfast.

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable staff.
Stayed 1 night in Jun 2023

8/10 Good

Peter, Olivehurst

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was not as comfortable as many of the other Hampton Inn & Suites I have stayed at. A disappointment for me.
Stayed 1 night in Jun 2023

6/10 Okay

Joyce

Travelled with family
The grassy areas around the hotel had not been mowed. I can't believe I was charged a parking fee. Other than that the room and the rest of the facility was nice and clean. Brooke from the front desk was wonderful.
Stayed 1 night in Jun 2023

8/10 Good

Bryan

Stayed 1 night in Jun 2023

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
The furniture is outdated and stained. However the room was clean. Maybe they should try cleaning the furniture. Otherwise it was a good stay.
Stayed 2 nights in Jun 2023

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are not new, but they are well maintained. The staff were courteous and helpful. The room was clean and in good order. There are several restaurants within walking distance. Great overall value.
Stayed 1 night in Jun 2023

10/10 Excellent

Carolyn

Stayed 2 nights in Jun 2023

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The inside was nice and breakfast was good. Bad was the parking lot. There were used drug needles all over the lot. My daughter almost got out of the car and stepped on a used needle.
Stayed 2 nights in Jun 2023

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Stayed 1 night in Jun 2023

8/10 Good

Jeffrey, Boise

Stayed 3 nights in Jun 2023

10/10 Excellent

Jiacheng

Stayed 2 nights in Jun 2023

8/10 Good

Marvin

Stayed 1 night in Jun 2023

6/10 Okay

RICHARD

Disliked: Cleanliness, property conditions & facilities
This is the second Hampton I've stayed at in the last month. They both were overall tired propeerties...the interiors and rooms ok but again tired. The outside of both needed help...dieing shrubs ect...not attractive or up to standard. The people as I entered and left the property were undesirables and made me anxious
Stayed 1 night in Jun 2023

8/10 Good

Heather

Stayed 3 nights in Jun 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Loved it. Gives me another good reason to think about moving here.
Stayed 1 night in May 2023

10/10 Excellent

Greg

Stayed 1 night in May 2023

10/10 Excellent

Carry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Catherine

Travelled with family
stay
Stayed 2 nights in May 2023

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trip
Easy check in , great breakfast.
Stayed 1 night in May 2023

6/10 Okay

tamara

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephanie Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good. It was clean and the staff were great. Room was comfortable. Good place to stay.
Stayed 4 nights in Apr 2023

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Jamie

Travelled with partner
I personally think this location is not really up to Hampton Inn standards.
Stayed 1 night in Mar 2023