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Rating 10 - Excellent. 278 out of 627 reviews" "
10 - Excellent
278
Rating 8 - Good. 209 out of 627 reviews" "
8 - Good
209
Rating 6 - Okay. 74 out of 627 reviews" "
6 - Okay
74
Rating 4 - Poor. 50 out of 627 reviews" "
4 - Poor
50
Rating 2 - Terrible. 16 out of 627 reviews" "
2 - Terrible
16
8.6/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
4/10 Poor
LaVerne
Business traveller, Travelled with partner
15 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Old, needs updating. Disappointed most Hampton Inns are good.
Staff was great- room felt dirty and dingy - paid a lot so we were disappointed. Tub was dirty- whole place needed dusted. I wiped down lamps and switches and it was obvious they hadn’t been cleaned in a while.
I highly recommend this hotel for your stay in South Bend Indiana..The customer service was top notch. Our room was very clean, beds was comfortable. The complimentary breakfast was fantastic with lots to choose from. I will be booking with Hilton from now on.....
Lakesha
Stayed 2 nights in Sep 2023
Response from Kyle on 28 Sept 2023
Thank you for your 10/10 review. We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!
We had a great experience. We have a big family and the staff was so accommodating. The room was clean and breakfast was nice. Would recommend to anyone!
The bed was not as comfortable as many of the other Hampton Inn & Suites I have stayed at. A disappointment for me.
Peter
Stayed 1 night in Jun 2023
6/10 Okay
Joyce
Travelled with family
1 Jul 2023
The grassy areas around the hotel had not been mowed. I can't believe I was charged a parking fee.
Other than that the room and the rest of the facility was nice and clean. Brooke from the front desk was wonderful.
Joyce
Stayed 1 night in Jun 2023
8/10 Good
Bryan
26 Jun 2023
Bryan
Stayed 1 night in Jun 2023
8/10 Good
Linda
Travelled with family
26 Jun 2023
Liked: Cleanliness, staff & service
The furniture is outdated and stained. However the room was clean. Maybe they should try cleaning the furniture. Otherwise it was a good stay.
The facilities are not new, but they are well maintained. The staff were courteous and helpful. The room was clean and in good order. There are several restaurants within walking distance. Great overall value.
Stephen
Stayed 1 night in Jun 2023
10/10 Excellent
Carolyn
20 Jun 2023
Carolyn
Stayed 2 nights in Jun 2023
8/10 Good
Amber
Travelled with family
19 Jun 2023
Liked: Cleanliness, staff & service, room comfort
The inside was nice and breakfast was good. Bad was the parking lot. There were used drug needles all over the lot. My daughter almost got out of the car and stepped on a used needle.
This is the second Hampton I've stayed at in the last month.
They both were overall tired propeerties...the interiors and rooms ok but again tired.
The outside of both needed help...dieing shrubs ect...not attractive or up to standard.
The people as I entered and left the property were undesirables and made me anxious