Ratings based on 86 Verified Reviews

3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Convenient and clean!

Posted 21-Nov-2016 on Hotels
Very convenient to I 80. Staff was very helpful and courteous!
4out of 5

Posted 21-Aug-2016 on Hotels
3out of 5
by Scott

This traveller left a rating score only Posted 05-Jul-2016 on Hotels
5out of 5
by Roger

This traveller left a rating score only Posted 08-Jun-2016 on Hotels
3out of 5
by Volanda from SC

The Meaning of 'Weekly Housekeeping'

Posted 18-May-2016 on Hotels
When we booked the room, we overlooked the 'weekly housekeeping' statement on the website. Please understand thd meaning of weekly housekeeping...if you want clean towels you have to take your dirty towels to the front desk in order to receive clean towels; if you want your sheets changed you have to take your dirty sheets to the front desk and exchange them for clean sheets; and if you want your trash can emptied you havd to walk to the dumpster and empty it yourself. We were in town for the Notre Dame graduation and did not have the time or the desire for additional things to do. The hotels needs to specify on their website what the phrase 'weekly housekeeping' actually entails. Other than that, the hotel was acceptable.
3out of 5
by Christopher G from Monmouth

Acceptable--but I'd pick an alternative.

Posted 17-Nov-2015 on Hotels
We arrived at about midnight to discover that in spite of expressing a preference for a room with 2 beds, the room only had one bed and the hotel was almost sold out. The helpful front desk clerk presented a variety options--first that we could use a rollaway (except there weren't any), second that we could move to a room available for just one night (but that would risk not having any place to stay the second night as somehow they would sell our prepaid room) or third, take a room for both nights that had what she said was "a slight odor". The only viable option was the third and the room did have a faint odor but it was okay. In the end, an okay stay, but somehow they didn't seem to understand that since they had my money, they were obligated to provide rooms for two nights The hotel is a bit worn around the edges. No breakfast but there was a microwave and mini-kitchen in the room. The price was good for a hotel that was in Elkhart on a football weekend, but I would not stay there again if an alternative was available. Arriving at 1AM to discover that you need to figure out your room is off-putting.
3out of 5
by A verified traveller

Noisy guests above

Posted 06-Oct-2015 on Hotels
The sound of guests walking in the room above us was so loud that I would not stay here again, and I'm NOT a light sleeper. It's a shame, because the hotel was nice otherwise.
2out of 5
by Dan from Chicago

Posted 01-Oct-2015 on Hotels
This hotel is run down and doesn't offer much for amenities. Not the regular business travelers hotel.
5out of 5
by Nora from Cleveland

Very helpful staff

Posted 22-Sep-2015 on Hotels
Just stayed one night. Going to attend a Notre Dame football game the next day. The staff was very friendly and were spot on with recommendations for restaurants.
2out of 5
by A verified traveller

Dog Friendly = Damaged Room

Posted 29-Aug-2015 on Hotels
Everything was adequate for the price and location of this hotel, but I wouldn't say it was the best experience. We normally stay at another hotel in Elkhart during family road trips, but this time we had our dog with us and needed something dog friendly. Our room was fine for one night for 2 adults and 2 kids and a small dog, but clearly we were assigned the "dog" room (room 123). There were significant claw/chew damages on the leather furniture and the rug was taped down, and there was a slight odor and the bathroom could have been cleaner. We had to pay a $25 fee for our small 5lb dog, which is understandable given that the hotel needs to cover any additional damages when guests bring their pets. However, that extra money should ensure the room is maintained with the same quality as other guests receive (dog fees are up to $75 depending on the size of the dog). Dog owners should be more responsible and not allow their pets to damage things, it ruins it for other travelers - but the hotel is ultimately responsible to make sure all rooms are maintained and equally clean for all guests, both human and canine. The beds were really comfortable and although there was no breakfast, we had brought our own cooler and used the mini kitchen which saved us time in the morning.