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Nice hotel, good location, great view from the 19th floor, very clean. The bed was comfortable. Had a few difficulties with the wi-fi but it got fixed. I would recommend this hotel and I would go again if I retirned to San Francisco.
Have stayed at other hotels in the area, by far, this hotel was the most comfortable,clean and quiet. Within walking access to Union Square and easy access to the freeway, Bay bridge.
Stayed here with my family (wife and 2 kids). The room was big by normal hotel standards and huge for SF. Staff was great and made us feel welcomed at all times. Sent kid sized robes for our kids to use (which they loved) and a dessert and card for my wife to celebrate her birthday. Kids also got ...
We booked adjoining rooms - request not granted; rooms were adequate and on the same floor, a couple hallways apart. Found several maintenance and cleanliness issues which were reported. The hotel offered one of our party complimentary breakfast in exchange for the tips re the room issues. We ate ...
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