Private beach, white sand, sun-loungers, beach umbrellas

Reviews of Jaz Tour Khalef

5 out of 5
Jaz Tour Khalef
Boulevard du 14 Janvier, 4051, Sousse

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 131 reviews" "
Rating 8 - Good. 48 out of 131 reviews" "
Rating 6 - Okay. 17 out of 131 reviews" "
Rating 4 - Poor. 5 out of 131 reviews" "
Rating 2 - Terrible. 14 out of 131 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jamel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite area
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, on the beach, wide, safe and friendly place to stay. Great for female solo traveler. I would go back anytime!
Stayed 10 nights in Jan 2024
Response from mbarekmoez07 on 29 Jan 2024
merci

10/10 Excellent

imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So glad we chose this hotel. All staff are amazing and work extremely hard to help all the hotel guests. They go above and beyond and deserve full recognition. Entertainment is great for families with children. Lollipop entertainer is very good with children and what a very generous touch to give children presents!! Most exceptional buffet I have seen outside of Dubai. Food is fresh, healthy, with a vast variety of options to cater for all. Food cooked fresh in front of you or on day. Walking around hotel is safe and private access to beach is secure. Overall no security concerns, very well guarded since the appalling 2015 attack. Felt completely safe and can see the hotel industry bouncing back with effort Jaz Tour Khalef and surrounding hotels have achieved. Highly recommend.
Stayed 6 nights in Dec 2023
Response from mbarekmoez07 on 3 Jan 2024
merci

2/10 Terrible

HICHEM

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are not helpful especially on the swimming pool and reception and housekeeping, they did not clean my room for three days,reception send me to my room by myself, swimming pool staff ignorant and smoking while talking to me, i found it disrespectful and awful behaviour, dont trust the photos on their website.
Stayed 3 nights in Apr 2023

8/10 Good

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff super clean hotel and really comfortable beds and the food is delicious with such a huge variety to choose from, the pool area is amazing with the beach a stone throw away , can’t wait to go back 😁 Inchallah
Stayed 3 nights in Mar 2023
Response from mbarekmoez07 on 31 Mar 2023
thanks you for the feedback

10/10 Excellent

Pedersen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay
Stayed 1 night in Jan 2023
Response from mbarekmoez07 on 22 Jan 2023
thank you for the feedback

10/10 Excellent

Rawya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق حلو بنصح فيه
Stayed 1 night in Nov 2022
Response from moez on 27 Nov 2022
merci pour le feedback

10/10 Excellent

Amen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing really i appreciate that thanks jaz tour khalaf
Stayed 6 nights in Sep 2022
Response from mbarekmoez07 on 28 Oct 2022
Thank you so much for your comments and feedback. We look forward to welcoming you back soon

10/10 Excellent

m

Stayed 1 night in Aug 2022
Response from mbarekmoez07 on 28 Oct 2022
Thank you so much for your comments and feedback. We look forward to welcoming you back soon

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
excellent service it was amazing
Stayed 2 nights in Jun 2021
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Nadia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and services, Highly recommended!!!
Great hotel and staff! Very well located with all facilities around. The rooms are big, clean and beds are very conformable. What we loved the most is the swimming pool and the beach side (bar & restaurant). We highly recommend it for couples or groups!
Stayed 5 nights in Sep 2019
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday, staff are amazing! Lovely room with beautiful sea view, everywhere spotlessly clean, great food in the restaurant, what more could you ask for?
Stayed 11 nights in Jun 2019
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2019
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

6/10 Okay

Saqib, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
Pleasant in appearance but rooms are not kept in best condition. We stayed in 2 different rooms The first had a leaking tap which flooded the bathroom, Tap was already leaking prior to our arrival, also room had a child’s cot in it taking up a lot of space even though we clearly had no children with us The second room we moved to had a broken toilet seat. All of these a basic issues that should be checked. The hotel wishes to class itself as 5 star, but does not hold itself to a self high standard and as result the guest suffers.
Stayed 1 night in Sep 2018
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Hanen, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at Tour Khalef. The junior suite was very spacious and luxurious. The staff are very professional and friendly. The adults pool is amazing and the kids pool has water slides. So, Both Parents and kids could enjoy their time on the pool. However the slides and the pool are not well graded. The hotel is very big and the beach is amazing however the beach is small compared to the hotel capacity. As a result it’s almost impossible to find a spot on the beach if you don’t wake up very early. Besides, even though the hotel was full, people from outside the hotel were allowed a daily access to the pool and the beach, as a result the pool was crowded and noisy The food was good especially the breakfast. I highly recommend this hotel. I will definitely come back in the future.
Stayed 1 night in Jul 2018
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

Samsolf, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly hotel
We had a nice stay overall. The staff, especially at the restaurant and the pool, made us feel welcomed.
Stayed 3 nights in Jul 2018
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not worthy of its 5-star rating
Even though it was not yet high season, the hotel environment was chaotic. Our room was not ready when it was supposed to be. There was shouting at the reception desk. We had to wait two hours for our room. Our bags were left out in plain site in the reception area even though we asked that they be placed in the baggage room. The buffets were not worthy of a five-star rating. Finally, we had not hot water.
Stayed 1 night in Apr 2018
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Break From Tunis
The stay was enjoyable and relaxing and good option to unwind from busy life in Tunis. An upgrade to an apartment with sea view was very much appreciated. Security for this area was appreciated and reassuring. Buffet style food standard was very average (nothing special) and not consistent with international 5 stars that I am used to. Staff were helpful.
Stayed 1 night in Mar 2018
Response from cherif sofiane on 26 Mar 2018
thank you

6/10 Okay

Aymen and Gehad, Egypt

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was not that good experience, the welcoming was dull, the staff wasn’t that friendly and caring, other than that the room was clean and comfy, the bed was cozy. The food was OK but distance between food counters was annoyingly wide and the staff was dull again. It’s an overrated and overpriced hotel.
Stayed 3 nights in Nov 2017
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

6/10 Okay

Hatem, Canada

Liked: Cleanliness
Disliked: Staff & service
Nice Hotel Close on the beach/ Terrible Service
Myself and my wife spent tow night at tour Khalef. I was an OK stay . It is a beautiful hotel but, the staff service is poor. The hotel accommodates mass tourists from Russia, most of the staff speak Russian, the signs in the hotels are written in Russian, even the music played at the pool or at the beach is Russian. The most annoying experience we had at this hotel is a knock on your room door early in the morning (8:00 am), by the room service lady for a control report!!! When I asked about the purpose of this report, she informed me that she is making sure there is no more than 2 people at the room!!! This is very ridiculous and unacceptable.
Stayed 2 nights in Aug 2017
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent beach hotel
This is an excellent hotel well located with very good facilities. Rooms are newly renovated and very clean. Hotel personnel are excellent and very helpful...
Stayed 2 nights in Aug 2017
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

souhir, Usa

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Really nice I will be back I love the hotel . Clean nice I will be back , they just need to be more organized in the reception. When they have a knew arrival
Stayed 6 nights in Jul 2017
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

2/10 Terrible

Amer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not reserve a room at this place.
Advertised a 1230 check in so we took a 2-hour cab from Tunis to get there for that...after waiting at the front desk from 1200-1230 was told check in was at 1400 and to wait. Finally 1400 came around and sat there while papers were shuffled for 2 hours until our room was supposed ready. Got our key, went to our room and maid service was still working so we left. Total chaos at the front desk as it seemed there was no real system to checking people in or out.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good over all
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

6/10 Okay

amine, Algeria

Liked: Cleanliness, room comfort
OK Stay !
The stay was just fine . the food was not so great , the staff was friendly Room was clean All inclusive offer was not really interesting due to services offered I think they should look about improving their food variety and quality !
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

6/10 Okay

DooHyun

Response from mbarekmoez07 on 29 Dec 2022
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10/10 Excellent

Carol , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel friendly staff
Excellent hotel,friendly staff great food.Relaxing.Great place to visit .Don't listen to the reports on tv Tunisia is fab.
Response from mbarekmoez07 on 29 Dec 2022
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8/10 Good

xiong, GERMANY

Liked: Staff & service, room comfort
location is good, private beach, breakfast and dinner is great. inside pool is not free and only accept adult , this is unreasonable. some staff can not speak English or German, only speak French.
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

samed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

samed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Cleanliness of room/hotel: OK Quality of service: Medium
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

Phil, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Easter break away
Very nice place to stay. Rather quiet at this time of year which was quite good actually as it meant more space beside the pool/less noise etc. Went all inclusive which was a good idea as it made ordering drinks at the pool/bar much easier not having to pay even though they were not the greatest cocktails around. Staff were very friendly and could speak a lot of languages. Food was great with huge selection for meals. Not all of the restaurants were open but guess that's expected given quiet times. Had a tour operator there regularly to book trips. Booked a trip to El de Jem which was much cheaper than buying online. Only real complaint is there lack of information about facilities, where everything was, what was open. There was no booklet in the rooms or anywhere so always had to ask. Overall a nice place, though maybe an adults only resort would be better for couples next time.
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

6/10 Okay

Verified traveller

Liked: Cleanliness
OK for a short visit
Only stayed for two nights for business. Very nice lobby, socialising area for tourists, nice architecture. Good food (buffet). Rooms a little 'tired'. No double beds, just two singles put next to each other when asked for a double bed!
Response from mbarekmoez07 on 29 Dec 2022
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8/10 Good

John, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and safe property
Right in the heart of Sousse but away from the noise of the main boulevard. Good location and great price. I would recommend this property because it has different amenities and a lot of security controls.
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

10/10 Excellent

harriche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from mbarekmoez07 on 3 Jan 2024
merci

10/10 Excellent

Ali

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from mbarekmoez07 on 15 Aug 2023
merci

8/10 Good

Kouider

Travelled with group
Liked: Cleanliness
Emplacement et services restauration et propreté excellent
Stayed 4 nights in Nov 2022
Response from moez on 27 Nov 2022
merci pour le feedback

8/10 Good

Ahmed

Stayed 2 nights in Oct 2022
Response from mbarekmoez07 on 22 Jan 2023
merci pour votre feedback

8/10 Good

Kaïs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from mbarekmoez07 on 28 Oct 2022
Nous vous remercions pour le feedback.Nous sommes très contents que vous avez passé un merveilleux séjour et nous espérons vous revoir parmi nous très prochainement.Meilleures salutations,MBAREK MOEZFRONT DESK MANAGER

8/10 Good

Benabbou

Stayed 5 nights in Aug 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour l'avis

8/10 Good

Abdelkader

Liked: Cleanliness, property conditions & facilities, room comfort
J'ai apprécier le chef restaurant et le chasseur
Stayed 6 nights in Aug 2022
Response from mbarekmoez07 on 28 Oct 2022
Merci beaucoup pour vos commentaires

6/10 Okay

Anis

Travelled with partner
Points positifs : 1. Nourriture variée et bonne 2. Plage 3. Accueil 4. Emplacement. 5. Stationnement Points négatifs: 1. Piscine sale 2. Une partie du personnel était désagréable 3. Le comportement du personnel varie selon l’origine ethnique des clients … les maghrébins sont moins bien servis) 4. Animation pas très variée 5. Des fourmis dans la chambre
Stayed 15 nights in Aug 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback

2/10 Terrible

Alice

Stayed 4 nights in Aug 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour le feedback

10/10 Excellent

ahmed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 3 nights in Aug 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour le feedback

10/10 Excellent

Sirine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J’ai passé un excellent séjour!
Stayed 3 nights in Aug 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour le feedback

8/10 Good

Anouar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Je suis satisfait, juste la climatisation esr faible.
Stayed 4 nights in Jul 2022
Response from mbarekmoez07 on 29 Dec 2022
merci pour votre feedback