Ratings based on 86 verified reviews

4.4 out of 5
73% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller

Posted 09-Aug-2019
The place is overrated for the price... Pretty much everything is old enough, there were no proper towels inside the bathroom, old shower, there was no even fridge in the room, no coffee, the wardrobe was old and dirty inside, there was a safe but not working at all.
5 out of 5
by a verified traveller from Dublin

Posted 30-Jul-2019
The staff at the reception was very nice and pleasant. Mr. Ahasan, the owner who was at the front desk on occasions was a lovely person to meet, ready to help customers all the time. The Hotel itself was nice. Dinner was available until late including room service. Breakfast was good. Although the location is away from the centre, there was a take away next door and a convience shop accross the road. My stay was short but enjoyed the hospitality and warmth at the hotel.
4 out of 5
by a verified traveller

Posted 15-Jul-2019
The location was great! Easy access to town and great restaurants
5 out of 5
by a verified traveller from Winnipeg, MB, Canada.

Posted 08-Jul-2019
We loved staying at Hotel Britannia, we would definitely stay there again. About a 15 minute walk from piazza tasso, friendly staff, very clean, great air conditioning, decent breakfast. We had an issue with our lock on our door and staff were very fast accommodate and help us with the issue. Wonderful hotel, very friendly staff, would definitely recommend it to friends and family.
5 out of 5
by a verified traveller from Vancouver, BC

Posted 05-Jul-2019
We loved our stay at the Britannia. The view of The Bay of Naples with Mount Vesuvius in the back ground from our balcony was spectacular! It's a family run Hotel & they are all so nice! The room was very comfortable. It's set up the hill about 20 min walk from Sorrento's main area & oh what a beautiful walk.
4 out of 5
by a verified traveller

Posted 12-Jun-2019
The front reception and staff at Hotel Britannia are very kind, welcoming, and very helpful!
4 out of 5
by a verified traveller

Posted 01-Jun-2019
Well maintained friendly staff one comment i have is the quality of towels. Thin like sheets
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 28-May-2019
4 out of 5
by a verified traveller

Sorrento hotel

Posted 18-May-2019 on Hotels
This hotel is in a good location within walking distance of downtown. The staff was friendly and helpful. They have a beautiful rooftop terrace with hot tub. The fitness center is only open from 8:00am-6:00pm, so if you want to workout before your excursions you probably won't be able to. Our bathroom had mold growing in the corners of the ceiling, but otherwise was clean. For the price it was a nice hotel.
5 out of 5
by a verified traveller

fun little spot

Posted 05-May-2019 on Hotels
great room....super staff