Dear Ellie,Thank you so much for taking the time to review your stay with us. We're delighted to hear that you enjoyed your stay and would consider staying with us again. We inform you that our shuttle bus service will be available from next week as vehicle was under mantenaince so you can consider returing to take advantage of its confort in summer :)Thank you again and we look forward to welcoming you back soon. Grazie!Sincerely,Sergio DainoFront Office & Guest Relations Coordinator

Dear Kerry,Thank you for taking the time to share your feedback for your stay at Parco dei Principi. We sincerely appreciate your insights as they contribute to our ongoing efforts to improve our guest experience.We are pleased to hear that you enjoyed the great view of the sea during breakfast. However, we are truly sorry to learn about the less-than-ideal aspects of your stay, particularly the issues during check-in and the inconveniences with information about breakfast, the shuttle, and the room reservation.Our aim is to provide exceptional service from the moment our guests arrive, and it is disheartening to hear that we fell short of your expectations during check-in. We apologize for any perceived rudeness and the lack of proactive information, unfortunately in date of your check-in we had healthy problem with one of our employe and was not able to be more proactive than our used standard.Regarding rooms we inform you that we had reservation for 1 person but we promptly added a third bed for your guest with no one additional cost for you.We appreciate your observation about the shuttle service hours and the distance from the town center. Your feedback is invaluable, and we will review our communication processes to ensure that guests are well-informed about these details at the time of check-in.Once again, we apologize for the shortcomings you experienced, and we would welcome the opportunity to discuss your concerns further. If you could provide more details about your stay, it would assist us in addressing the issues you raised and improving our services.We value your feedback and hope to have the chance to welcome you back, providing a more seamless and enjoyable experience in the future.Best regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Allison,Thank you so much for your kind words and for choosing to stay with us for the third time. We are genuinely delighted to hear that our property holds a special place in your heart and is your favorite worldwide.It warms our hearts to know that you appreciate the balance we strive for – providing a comfortable and welcoming atmosphere without being overly fancy or fussy. Our dedicated staff takes great pride in ensuring every guest feels at home, and your compliments reinforce the effort we put into creating a warm and inviting environment.Sorrento is indeed a stunning destination, and we are thrilled that you find our property a perfect complement to the beauty of the surroundings. The breathtaking views are something we take pride in, and it's wonderful to know they have left a lasting impression on you.We truly value your loyalty and the trust you place in us with each visit. It is our privilege to have you as our guest, and we look forward to welcoming you back for many more enjoyable stays in the future.If there's anything specific you enjoy about your visits or any suggestions you might have for improvement, we'd love to hear more. Thank you once again for your kind review, and we can't wait to host you for your fourth stay and beyond.Warm regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Harm,Thank you for sharing your detailed and thoughtful review of your recent stay with us. We are delighted to hear that you found many aspects of our hotel wonderful, including the fantastic sea view, sumptuous breakfast, excellent service, and the charming garden on our property.Your appreciation for the Gio Ponti styling, while noting its potential age, is duly noted. We are always looking for ways to balance the classic elegance with modern comforts to ensure a timeless appeal for our guests.Regarding the distance to Sorrento Centre, we understand the importance of accessibility. We appreciate your perspective, and we'll explore potential solutions or improvements where feasible.We are thrilled to learn that, despite these considerations, you would choose to return for future visits. It would be our pleasure to welcome you back, and we'll do our utmost to make your stay even more enjoyable.Warm regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Marcus,thank you for sharing your experience at Parco dei Principi.We hope to see you soon in Sorrento.Sergio DainoFront Office & Guest Relations Coordinator

Dear Joeal,thank you so much for sharing your experience at Parco dei Principi.We hope to see you soon in Sorrento.Kindest RegardsSergio DainoFront Office & Guest Relations Coordinator

Dear Mr Faiz,thank you to share your feedback.We hope that we will have possibility to change your mind regarding experience at Hotel Parco dei Principi for your next stay in Sorrento,Kindest Regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Virandra,thank you to sharing your feedback,We hope that we will the possibility to present you a better experience at Parco dei Principi for your next visit in Sorrento,Sincerely,Sergio DainoFront Office & Guest Relations Coordinator

Dear Jennifer,Thank you for taking the time to share your feedback with us. We're sorry to hear that you did not enjoy your stay with us due to the noise levels and the dated feel of the property. Please know that we take all feedback seriously and will be evaluating our facilities to see how we can make improvements.We sincerely apologize for any inconvenience caused by the delivery trucks and the noise from other guests. We understand how frustrating it can be when you're trying to get a good night's rest and are disturbed by external factors.Despite this, we're glad to hear that you see the potential in our property, and we hope that you'll consider staying with us again in the future.Best Regards,Sergio DainoFront Office & Guest Relations Coordinator

Dear Mrs Jonne,Thank you for taking the time to share your delightful experience with us. We are truly grateful for your kind words and thrilled to hear that your stay at our hotel exceeded your expectations.It brings us immense joy to know that you found our hotel exceptionally beautiful and enjoyed the first-class service, ideal location, and breathtaking beach. We strive to provide our guests with an unforgettable experience, and we are delighted to have achieved this during your stay.Your compliments regarding our dedicated staff have been shared with the entire team. They take great pride in making our guests feel special and ensuring their comfort and satisfaction throughout their visit. Rest assured, your appreciation will serve as further motivation for them to continue delivering exceptional service to all our guests.We understand your desire to stay longer, and we look forward to welcoming you back in the near future. Our white and blue will be open, ready to provide you with another memorable stay.Once again, thank you for choosing Parco dei Principi and for your kind feedback. Kindest Regards from Sorrento,Sergio DainoFront Office & Guest Relations Coordinator

Dear Brian,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us - from our spacious and clean rooms with stunning sea views, to our friendly and helpful staff.It is also fantastic to know that you enjoyed our breakfast spread, especially our pastries and cakes baked by our talented pastry chef. We understand that the walk to the centre of Sorrento can be a little far, but we agree that it is a great way to walk off all the delicious food that Sorrento has to offer.Thank you again for choosing to stay with us, and we hope to welcome you back soon for another fantastic stay at Parco dei Principi,Sincerely,Sergio DainoFront Office & Guest Relations Coordinator

Dear Kathleen,Thank you for your kind review of your stay at Parco dei Principi.We truly appreciate your compliments and are delighted to hear that you found our property beautiful with outstanding views.Providing excellent service is a top priority for us, and we are thrilled that our staff delivered on that expectation during your stay. We will pass along your kind words to our team members, as it will serve as encouragement for them to continue providing exceptional service to all our guests.We are glad that you enjoyed the breathtaking views from our hotel. We believe that the beauty of our surroundings adds to the overall experience and creates lasting memories for our guests.Thank you once again for your kind words and for choosing our hotel.We hope to have the pleasure of welcoming you back in the future for another outstanding stay in the blue and white,Kindest Regards from Sorrento!Sergio DainoFront Office & Guest Relations Coordinator

Gentile Michele,la ringraziamo per aver condiviso la sua esperienza al Parco dei Principi,ci auguriamo di rivederla presto a Sorrento,Cordiali Saluti,Sergio DainoFront Office & Guest Relations Coordinator

Dear Mr Matt,Thank you so much for your kind words! We are delighted to hear that you had a memorable and amazing stay with us. Our team is committed to giving our guests the best experience possible, and we are grateful that we were able to meet your expectations. We look forward to welcoming you back soon!Sincerely,Sergio DainoFront Office & Guest Relations Coordinator