Ratings based on 219 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Buckinghamshire

A great place to stay

Posted 15-Oct-2016
We chose to stay here based on the Tripadvisor reviews and took a bit of a chance as we have been let down previously by some TA reviews for other places. That said, this is an excellent place to stay with very attentive staff (sometimes a little over attentive) and great facilities. The hotel is behind another building so restricted views over the Bay of Naples are only possible from the garden terrace or the upper front corner rooms. It is located within easy walking distance of the shopping area, main square and port. All in all a luxurious stay although (if it's a big issue to you) we did have some issues with the wifi disconnecting when in our room.
5out of 5
by A verified traveller

Great service!

Posted 10-Oct-2016
Location: Not on the beach but very near and great location for shops and restaurants.
Treat you very well! Great location. Great staff.
5out of 5
by A verified traveller

The roof terrace is a wonderful spot for dinner.

Posted 05-Oct-2016
The food at the hotel for dinner is great value and very high quality. The staff were really helpful. The hotel is very comfortable and in a great locations
5out of 5
by A verified traveller from Surrey, UK

A liitle gem in the centre of Sorrento

Posted 05-Oct-2016
Pros: Only stayed in Sorrento and here for one night but was made to feel welcome.
Cons: Think the pool is filled using ice as was really cold !
Initially a little difficult to find as the Italians don't do signage well and Sorrento has many one way streets. Great hotel, friendly staff all of whom speak and understand English. Rooftop area is lovely with great views and even better frozen cocktails !
5out of 5
by A verified traveller from Orange County, California

Amazing Hotel

Posted 02-Oct-2016
The best Hotel we stayed in Italy. It's so beautiful and elegant. Location is perfect, Amenity is remarkable, beautiful view and amazing staff. Very nice pool with beautiful view. From the moment you arrive till you leave they go out of their way to accommodate you. Imma, Giavonni, Roberto and one more gentleman which I forgot his name were so kind and attentive. And of course the manger of the hotel(my apology for not remembering his name) was so caring and funny.
5out of 5
by A verified traveller

Posted 01-Oct-2016
Excellent hotel, great breakfast and location. Very nice staff
5out of 5
by A verified traveller from R

A Real "GEM"

Posted 23-Sep-2016
Beautiful hotel in great location. Staff is extremely helpful and made many wonderful restaurant suggestions. Very clean, upscale to say the least.,,.i would stay there again in a heartbeat!!
5out of 5
by A verified traveller from Bollington

Beautiful, elegant hotel in the heart of Sorrento

Posted 15-Sep-2016
Pros: Everything! The roof terrace bar and pool area were particularly good.
Cons: Replenish the water in the rooms each day but that is all I have to moan about, you know they are doing it right!
Location: Right in the heart of Sorrento, within easy reach of the port where there a numerous restaurants.
Probably one of the best hotels I have ever stayed at. It is exceptionally well run. The staff are fantastic (especially Luigi!). The style of the décor is so elegant. The food was great and we had a great wine recommendation from Luigi (which we enjoyed so much, we have ordered some at home). Parking is an additional charge but as you are so centrally located and they have limited space, I have no problem with that. Our room had a great sized balcony, where we could see the sea. When you close the shutters and window, you completely blank out the sounds of bussling Sorrento.
5out of 5
by A verified traveller from p

Nice hotel fantastic views

Posted 05-Sep-2016
Helpful staff good central location easy walk to the main attractions. Marina, bars, restaurants and shops.
5out of 5
by A verified traveller from N. Ireland

Superb hotel

Posted 03-Sep-2016
Spent 9 days in this wonderful hotel. Location and setting are excellent. The staff were very professional and friendly. This really is five star. You must eat in the roof top restaurant probably the best food we had in Sorrento.