Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 01-Oct-2016
Excellent hotel, great breakfast and location. Very nice staff
5out of 5
by A verified traveller from R

A Real "GEM"

Posted 23-Sep-2016
Beautiful hotel in great location. Staff is extremely helpful and made many wonderful restaurant suggestions. Very clean, upscale to say the least.,,.i would stay there again in a heartbeat!!
5out of 5
by A verified traveller from Bollington

Beautiful, elegant hotel in the heart of Sorrento

Posted 15-Sep-2016
Pros: Everything! The roof terrace bar and pool area were particularly good.
Cons: Replenish the water in the rooms each day but that is all I have to moan about, you know they are doing it right!
Location: Right in the heart of Sorrento, within easy reach of the port where there a numerous restaurants.
Probably one of the best hotels I have ever stayed at. It is exceptionally well run. The staff are fantastic (especially Luigi!). The style of the décor is so elegant. The food was great and we had a great wine recommendation from Luigi (which we enjoyed so much, we have ordered some at home). Parking is an additional charge but as you are so centrally located and they have limited space, I have no problem with that. Our room had a great sized balcony, where we could see the sea. When you close the shutters and window, you completely blank out the sounds of bussling Sorrento.
5out of 5
by A verified traveller from p

Nice hotel fantastic views

Posted 05-Sep-2016
Helpful staff good central location easy walk to the main attractions. Marina, bars, restaurants and shops.
5out of 5
by A verified traveller from N. Ireland

Superb hotel

Posted 03-Sep-2016
Spent 9 days in this wonderful hotel. Location and setting are excellent. The staff were very professional and friendly. This really is five star. You must eat in the roof top restaurant probably the best food we had in Sorrento.
5out of 5
by A verified traveller from Scotland

Beautiful hotel!

Posted 29-Aug-2016
Hotel is in an ideal location in centre of town with a quiet and secluded garden. Decor, cleanliness and facilitities were excellent. Our experience was superb made special by very friendly staff.
4out of 5
by A verified traveller from manchester, uk

Nice hotel but pick your room carefully!

Posted 25-Aug-2016
Pros: 1- location 2- tidy rooms 3- peaceful 4-breakfast garden
Cons: 1- room views in some of them 2-breakfast food variety 3-prices for beverages
Location: 1- excellent location 2- very nice kebab/shawarma restaurant nearby which is very cheap and delicious
1- position: excellent. very close to the beach and in the middle of the old town. despite the busy town it is very peaceful and quiet. 2- facilities: car park at a cost. nice restaurant. pool is shallow 1.4m depth and only for wetting yourself rather than a proper swim. pool chairs are available but not guaranteed as people tend to book them and disappear! the pool guy does his best to find you nice chairs and doesn't do it for the tip. lounge is nice but usually empty. terrace garden is beautiful. 3- bedrooms: very nice, clean, modern furniture with nice ensuite. shower and a bath in the room. In our experience we struggled with mosquitoes despite using repellent. we were a family of four in 2 rooms and were all bitten. my daughter had 26 bites in one night! we were very careful not to leave the balcony door opened but they were coming from everywhere! make sure you prepare for this. we went 2nd half in August. we told staff at reception and they put insecticide and things got better. we were in rooms 302 and 303 and the views were non existent. the view was a derelict building behind which was about 2 meters away! what they tried to do is to put a green hedge to obscure the view totally leaving you with a green wall making the balcony looking very small and has no view! We were disappointed that no one gave us any option of upgrading or explaining the situation beforehand! the nice thing rooms can interconnect through the balcony if required
5out of 5
by A verified traveller from Birmingham, UK

A beautiful oasis in the heart of Sorrento

Posted 23-Aug-2016
Pros: Everything
Cons: It would be nit-picking if I put any improvements. We had a fantastic 5 night stay and an incredible start to our honeymoon.
Location: An excellent range of shops, bars and restaurants within yards of the hotel. The train station for local trains is a 15 minute walk away.
A fantastic, luxury hotel in the heart of Sorrento that is close to all the bars and restaurants that you could hope for. The hotel is modern but with a traditional feeling to it. A beautiful reception area. The hotel has a number of beautiful gardens that are often hidden away. It's well worth searching them out. The staff were very friendly and very helpful. Our room was large, spotlessly clean and luxuriously furnished. The balcony was large, with a table, chairs, parasol and 2 sunbeds. A very good bathroom and shower and the air conditioning was excellent. There is a good sized pool area on the roof that overlooks the bay of Naples and was a great place to relax. There is also a very good roof-top bar and restaurant. We didn't try the restaurant due to the large number of local restaurants. The buffet breakfast was excellent, with a wide range of options available.
5out of 5
by A verified traveller

Excellent hotel great location

Posted 23-Aug-2016
Faultless. Staff are excellent. Rooms large and clean.
5out of 5
by A verified traveller

Friendly staff and excellent hotel

Posted 01-Aug-2016
Pros: Excellent staff who were very helpful. Pool deck is lovely. Rooms spacious and clean.
Location: Very good location as able to walk to a wide variety of shops and restaurants.
We were very impressed with the hotel which was exceptionally maintained and cleaned and with the staff on site who went out of their way to assist us and were always friendly and welcoming. One of the best hotels I have stayed in.