Double Room, Non Smoking | Premium bedding, desk, soundproofing, free WiFi
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Reviews of B&B HOTEL Antibes Sophia Antipolis

2 out of 5
B&B HOTEL Antibes Sophia Antipolis
3550 route des Dolines, Biot, Alpes-Maritimes

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 208 reviews" "
Rating 8 - Good. 89 out of 208 reviews" "
Rating 6 - Okay. 47 out of 208 reviews" "
Rating 4 - Poor. 16 out of 208 reviews" "
Rating 2 - Terrible. 7 out of 208 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, no issues.
Stayed 2 nights in Mar 2022
Response from The Reception on 9 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Reception

6/10 Okay

Eldin

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Good value
Stayed 5 nights in Sep 2021

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Jabeen

Disliked: Room comfort
I was trying to sleep and the cleaners kept knocking on my door
Stayed 1 night in Jan 2020
Response from Gérard on 8 Jan 2020
merci Jabeen pour votre réponse, nous nous efforçons de régler ce problème avec les femmes de chambre, cordialement Gérard, réceptionniste

8/10 Good

Jabeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but small
The rooms are clean but very small.
Stayed 2 nights in Nov 2019
Response from Gérard on 27 Nov 2019
dear Jabeen, Thank you for your opinion, regarding the size of the room this one complies with the standards in force for our hotel category however I grant you a few more square meters would not have been superfluous, cordially, Gerard, receptionist

6/10 Okay

Nikolla

Liked: Staff & service
Disliked: Cleanliness
Expected better
Code instead of a key quite smart you've got nothing to lose. Toilet floor sticky and disgusting water spilled or whatever it was on the carpet in front of the toilet door service was ok on check in but not check out the rest of the room was clean and tidy except what I've already said loads of parking places in front of the premises.
Stayed 1 night in Aug 2019
Response from Gérard, réceptionniste on 12 Aug 2019
good evening Nikolla, thank you for your opinion, we sent back the info to the service of cleanliness so that such inconveniences do not happen again and we ask you to accept our excuses, cordially

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
B & B always gives me the right staff for the money, particularly service wise. Most properties are new and cleanliness is always the main draw .
Stayed 2 nights in Apr 2019
Response from Gérard on 12 May 2019
Good evening, thank you for taking the time to submit your opinion to the pleasure of receiving you next time, cordially,Gérard, receptionist

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, awesome service and good breakfast
Breakfast was simple but very good. Staff was very helpful and kind, really good service. Room is clean and in good condition, but small. In any case, very good for the price.
Stayed 3 nights in Mar 2019
Response from Gérerd on 18 Mar 2019
Dear Jorge, the whole team says thank you for your very encouraging opinion,Best regards, Gérard, receptionist

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I spent one night so it was adequate. However my room key card didn't work the next morning so I had to go to reception to have an employee open the room for me to enter so that was an inconvenience.
Stayed 1 night in Nov 2018
Response from Gérard on 26 Nov 2018
Dear Linda, thank you for having put down(deposited) your opinion(notice) and we are sorry about the small inconvenience concerning the opening of your door it sometimes arrives and we make everything so that it does not reproduce,Best regards, Gérard, receptionist

6/10 Okay

Gael

Liked: Staff & service, property conditions & facilities
Cheap hotel for a business stay
Inexpensive hotel by the Sophia Antipolis town. Rooms are small but functional. Cleanliness was acceptable but could be improved
Stayed 1 night in Jul 2018
Response from gérard on 15 Aug 2018
thank you for your comments we will try to improve the quality of our services and hope to see you again soon, best regards, the reception

8/10 Good

Tarek

Liked: Cleanliness, staff & service, room comfort
Value for money
Value for money, perfect location for people who have their children living in Mouratoglou academy. Very friendly staff.
Stayed 4 nights in Sep 2017

6/10 Okay

Ian

Liked: Cleanliness
Stayed 2 nights in May 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for 7 days and was very pleased I had fresh bedsheets at the beginning of my stay and the bedsheets were changed again after 4 days.

6/10 Okay

Nikki, Chicago

Liked: Property conditions & facilities, room comfort
Good hotel except maid staff who left my door open
This is a perfectly reasonable place to stay. My only complaint is the maid staff. I didn't need my room cleaned and put the do not disturb sign out. This was ignored and my room was cleaned, but with my clothes left on the floor and worst, my room was left OPEN! When I came back late in the evening, my door was cracked open and did not require the key to get in. I complained to the front desk staff, who was very concerned and was going to tell the hotel manager. Hotel is good except for these issues, which hopefully gets corrected.

6/10 Okay

sergey , honolulu

Liked: Cleanliness, staff & service
Disliked: Room comfort
very small rooms not enough space even to open your suitcase , it's good to stay for one or two nights but alone. Rooms are clean though and WiFi is OK

10/10 Excellent

Maria, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PORTAFORTUNA
The hotel room was cosy, and very quiet. The green space around the hotel on the hill is fit also to my dog. We could reach easily the famous beaches of Antibes and Nice. Luckily (this time)we were not close enough to Nice, to go to see the fire-works, instead we preferred to relax in the hotel on the evening of July 14th!!!!! Our stay in this hotel it was a PORTAFORTUNA!

4/10 Poor

Verified traveller

Disliked: Room comfort
Room too tiny for 2 people. Not value for money.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay
I stayed three nights while attending a nearby conference. The room was good for the price, and the staff were helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Clean,Small room, good price.
Good price, clean room. Good breakfast. Small room. No refrigator. Staff was not kind in the night.

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Response from BB Sophia Antipolis on 9 Apr 2016
Madame, Monsieur, Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. L’hôtel BB Sophia Le Relais est désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Les mesures nécessaires seront mises en place afin de porter les prestations de l’hôtel au standard de notre Charte de Qualité. De nouveau, nous tenons à vous remercier pour vos commentaires. Ils nous permettent de corriger nos erreurs et ainsi de regagner votre confiance. Bien à vous.

8/10 Good

Mai, Oslo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good value
If the point is to sleep well, this hotel is perfect. It does not cost much, it is quiet, the beds are ok, the parking is free. But if you want to have fun or to enjoy some luxury, you should stay elsewhere. The only extra you have to pay, is for breakfast. The coffee was cold, however, and even though they had eggs, the bacon was gone. When we asked if there was more bacon, the man working there looked almost offended. So this is not a hotel for great service or luxury, as I said. But since the point was to sleep well, we were satisfied.
Response from BB Sophia Antipolis on 9 Apr 2016
Dear, Thank you for taking the time to write us following your stay at our hotel Le Relais BB Sophia. Our hotel is eager to offer you the best quality service for your stays ; therefore your opinion is very valuable. Pending welcoming you again in our hotel. Yours .

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Response from BB Sophia Antipolis on 9 Apr 2016
Dear, Sorry that service and delivery were not living up to your expectations, and we ask you to accept our most sincere apologies . The BB Sophia is eager to provide the best quality service for your stays ; therefore your opinion is very valuable. The necessary measures will be implemented to bring the hotel's standard benefits of our Quality Policy. Again, we thank you for your comments . They allow us to correct our mistakes and so regain your confidence . Yours .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quit, great breakfast for this hotel category
We arrived in the middle of the night and the check in was very efficient
Response from BB Sophia on 7 Feb 2016
Dear, Thank you for taking the time to write us following your stay at our hotel BB Sophia. Our hotel is eager to offer you the best quality service for your stays ; therefore your opinion is very valuable. Pending welcoming you again in our hotel. Yours .

8/10 Good

Chistophe

Stayed 1 night in Dec 2023

8/10 Good

Yannick

Business traveller
Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

4/10 Poor

Jean marie

Stayed 1 night in Sep 2023

8/10 Good

Philippe

Stayed 1 night in Sep 2023

10/10 Excellent

Xaysana

Stayed 1 night in Aug 2023

4/10 Poor

jeremy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Chambre sale. Heureusement que le personnel a l'accueil a su réagir en nous changeant de chambre un peu plus acceptable. Mais le ménage à été refait. Nous attendons le remboursement de notre première nuit.
Stayed 3 nights in Aug 2023

8/10 Good

vincenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura fuori mano, ma proprio per questo, con parcheggio e silenzio intorno. Camera pulita. bagno troppo stretto. Mancanza di bidet ( ma siamo in Francia!) Prezzo veramente basso. A 15/20 minuti da Juan Le pins, nizza, cannes,antibes, S.Paul de Vence. nel complesso, ottima scelta !
Stayed 2 nights in Jul 2023

4/10 Poor

Katiana

Travelled with partner
Liked: Staff & service
Chambre assez étroite. Quelques jeunes en bas de l’hôtel voiture ouverture avec de la musique qui étaient installés.
Stayed 1 night in Jul 2023

8/10 Good

Chrystelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très serviable, à notre écoute et agréable. Nous avons pu avoir une chambre avant l'heure d'arrivée indiquée grâce à l'intervention du personnel. Je recommande cet hôtel.
Stayed 1 night in Jul 2023

8/10 Good

Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Minimum souhaité...
😃 Chambre minimaliste mais calme et confortable pour un déplacement professionnelle. 🤔 Il manque toutefois un petit frigidaire surtout en période estivale. 😒 le petit déjeuner n'est vraiment pas terrible. Cela mériterait un bon jus d'orange, un vrai café, des viennoiseries du jour et un peu plus de choix en salé.
Stayed 1 night in Jul 2023

8/10 Good

Heikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Osmani

Disliked: Cleanliness, property conditions & facilities
Kleine Zimmer
Stayed 1 night in May 2023

10/10 Excellent

Raoul MOLINARE

Stayed 1 night in Apr 2023
Response from La Réception on 10 May 2023
Merci beaucoup pour la note accordée. A bientôt dans notre hôtel.Lamine

8/10 Good

Dominique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aucune surprise
Respect des attentes.
Stayed 2 nights in Apr 2023
Response from La Réception on 10 May 2023
Merci beaucoup pour la note accordée. A bientôt dans notre hôtel.Lamine

2/10 Terrible

Barbara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil catastrophique hôtel sale petit dej immonde a fuir absolument
Stayed 1 night in Mar 2023
Response from La réception on 26 Mar 2023
Bonjour Barbara,Vous avez eu la gentillesse de déposer votre avis et commentaires relatifs à votre séjour .Un grand merci, car vos commentaires nous sont précieux, ils sont sources d’amélioration perpétuelle.Vous n’avez pas rencontré lors de votre séjour le niveau de qualité conforme à vos attentes, veuillez nous en excuser. Nous tâcherons à l'avenir de vous satisfaire au mieux en faisant le nécessaire pour améliorer les différents points que vous avez soulignés dans votre avis.A très bientôtCordialement,La réception.

8/10 Good

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Vanessa on 26 Mar 2023
Bonjour Philippe,Je vous remercie pour cette note fort sympathique!Au plaisir de vous revoir lors d'un prochain séjour.Bonne journée à vous,Cordialement,Vanessa.

10/10 Excellent

Serge

Stayed 1 night in Feb 2023
Response from Vanessa on 26 Mar 2023
Bonjour Serge,Mille mercis pour cette note fort généreuse!Au plaisir de vous accueillir lors d'une prochaine visite.Bonne journée à vous,Bien cordialement,Vanessa.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Correct
P’tit déjeuner correct, chambre confortable et environnement calme. Cette fois-ci, le bureau n’avait pas été nettoyé (certainement une boisson qui avait coulé) et la douche n’était pas parfaitement propre.
Stayed 1 night in Oct 2022
Response from La réception on 10 Oct 2022
Bonjour,Nous vous remercions d’avoir choisi notre hôtel. Merci d'avoir pris le temps de nous laisser votre avis.C'est avec grand intérêt que nous avons pris en compte vos commentaires et remarques.

6/10 Okay

Yang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enregistrement sur borne est déroutant : près le paiement, processus terminé sans reçu ni message. J'ai appelé l'hôtel, l'agent au bout de ligne me confirmait que le paiement a échoué alors que j'ai déjà reçu une facture. J'ai compris plus tard dans la journée avec l'accueil c'est parce-que la chambre n'était pas prête.
Stayed 1 night in Sep 2022
Response from La réception on 10 Oct 2022
Bonjour,Nous vous remercions d'avoir pris le temps d'exprimer votre avis.Nous regrettons sincèrement que votre expérience à l’hôtel n’ait pas été à la hauteur de vos attentes malgré tout le soin apporté pour que les séjours de nos clients se déroulent au mieux. Toute l’équipe sera ravie de vous accueillir de nouveau dans l’espoir d’améliorer votre jugement.

6/10 Okay

Ilham

Stayed 5 nights in Aug 2022
Response from La réception on 10 Oct 2022
Bonjour IlhamNous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. N’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.

10/10 Excellent

jean-luc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité-prix Bien situé Tres propre
Stayed 1 night in Aug 2022
Response from La réception on 10 Oct 2022
Bonjour Jean Luc,Nous vous remercions pour la note que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Au plaisir de vous recevoir à nouveau.

8/10 Good

Aouacha

Stayed 1 night in Jul 2022

8/10 Good

ANDRE

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Nathalie

Stayed 1 night in Jun 2022

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Équipage très serviable. Enregistrement n'a pas marché sur la machine.
Stayed 2 nights in May 2022
Response from La Reception on 18 Jun 2022
Bonjour , Ce fut un réel plaisir de vous recevoir. Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins. Dans l’attente du plaisir de vous accueillir de nouveau. A bientôt.