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A wonderful experience; very quiet; nicely located!
Frederic
Stayed 1 night in Apr 2024
Response from Jonathan (Hotel Manager) on 20 Apr 2024
Thank you Frederic! we hope to see you again soon!
10/10 Excellent
Debbie
12 Apr 2024
Outside pool and in room tub with bath salts. Little amenities like carbonated water refill for our room and Nespresso machine. Continental breakfast and snacks in our room.
Debbie
Stayed 2 nights in Apr 2024
Response from Jonathan (Hotel Manager) on 20 Apr 2024
Debbie, Thank you for sharing your recent stay experience! We're glad you were able to enjoy some of our amenities during your stay and we hope to see you again soon!
Hi Shannon, Thank you for sharing! Our staff will be delighted to hear this. We hope to see you again soon!
10/10 Excellent
Alexander, los angeles
25 Mar 2024
Alexander
Stayed 2 nights in Mar 2024
Response from Jonathan (Hotel Manager) on 20 Apr 2024
thank you! Alexander, we hope to see you again soon!
2/10 Terrible
Chad
11 Mar 2024
Got to the hotel a little after 1am due to a flight delay and they had already “run reports” and couldn’t honor my prepaid reservation, so they spent about 45 minutes trying to figure out how to bypass the computer system to get me into a room. Once they found me a room I had to come back down to the lobby 2 additional times because the key didn’t work. Then they used a master key to let me in but the heater and most of the lights didn’t work. Bed was very comfortable though
Chad
Stayed 1 night in Mar 2024
Response from Jonathan (Hotel Manager) on 20 Mar 2024
Chad, Thank you for sharing your experience with us! We're terribly sorry you had challenges during your check in process. We have taken note of the issues you ran into while trying to get to your room at such late hour.Our Maintenance Department was notified of the problem and they have addressed the issues. We hope to see you again soon!
We liked the modern design, the comfortable bed and crisp linens, the helpful staff.
Dale
Stayed 3 nights in Feb 2024
Response from Jonathan (Hotel Manager) on 20 Mar 2024
Dale, Thank you so much for sharing your experience at H2 Hotel! we're delighted to hear you had a great Time! We look forward to seeing you again! Cheers!
Location, cleanliness, staff, food, and beds were excellent. The only thing that was a bit of a struggle was the wifi. Healdsburg in general has terrible Verizon reception, so wifi is pivotal. If they can boost the signals, I'd give it a 10/10.
Matthew
Response from Jonathan (Hotel Manager) on 20 Mar 2024
Hello Matthew, Thank you for taking the time to share your most recent experience at H2. We also want to thank you for informing us of the Wifi issues you encountered during your stay! We have contacted our Internet provider and are working to resolve the issue. We hope to see you again soon!
I was very disappointed by the room - specifically the bed. I had a 'king' bed that was clearly 2 twins pushed together which is usually fine, but each twin mattress was in terrible shape with a big slump in the middle. It was similar to a hammock. When pushed together there was an elevated ridge in the middle and 2 slumped down mattresses on either side. I've never seen anything like it! The room was very plain with one picture and mostly bare walls. Interior design and window coverings were poor. Floor coverings (area rugs) were minimal and the floors were cold.
The entry level, restaurant and garden are beautiful and well decorated. The food was good, but not great.
Overall very disappointing for the price, I would not return to the H2hotel.
alissa
Stayed 1 night in Oct 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Hi Alissa, We're terribly sorry we weren't able to meet your expectations this time around. We hope you allow us another opportunity in the future and provide you with a more delightful stay at one of our other locations.. Please feel free to reach out to us we'll be delighted to assist with your future booking.
Everything is excellent about this hotel. Wonderful staff, cool modern rooms, plenty of space, perfect location to walk around Healdsburg, etc. can’t say enough good things.
barry
Stayed 3 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Barry, thank you for sharing your experience with us! we're so delighted to hear you had a wonderful stay with us! Hope to see you again in the future!.
The staff was very friendly and helpful. They printed maps for Yosemite. Continental breakfast had lots of options including fresh fruit. Housekeeping was great
elizabeth
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
We're very thrilled to hear your stay was as you expected! hope to see you again in the future!
10/10 Excellent
Hillary
21 Sept 2023
Hillary
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Hi Hillary, thank you for sharing your experience with us. We hope to have met all of your expectations during your stay.Hope to see you again in the future.
Walkable location in town. Clean property with nice rooms and comfortable beds. Free bikes to cruise around town. Good lobby bar for pre dinner cocktail.
Amy
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Amy, Thank you for sharing your experience with us! We hope we see again soon! Safe travels to your destination.
There were blood stains on the sheets and stains on the pillowcases. The bathroom sink drained slow and had to be serviced.
Verified traveller
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Anonymous, We're terribly sorry about your experience during your stay. We take pride in providing an outstanding cleaning of rooms for every guest to enjoy. We hope you will allow us another opportunity to provide you with a better experience.
Fabulous hotel. Lovely staff, front desk very helpful. They have introduced valet parking which is very reasonably priced at $20 a night (I think, definitely wasn't more than that). Breakfast was inclusive, but there were also paid for options as well. All the food was very good. Wifi superb. Pool (which is outside) is quiet, and bigger than it looks in the photos.
Mark
Stayed 2 nights in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Mark, Thank you for sharing your experience! We're glad to hear you enjoyed your stay! We hope to see you again soon!
This is a nice and modern hotel. It was comfortable and close to the plaza. The only thing I didnt like is that to get to the pool you have to go through the restaurant. I wished the pool had a different entrance. The pool is little but my husband and I were able to enjoy it.
Pia
Stayed 1 night in Sep 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Pia, We're glad to hear you had a wonderful time while staying with us. We will share your comment with our staff and we hope to see you again soon!
We had an awesome stay! The bed was beyond comfortable and the room was perfect. I was disappointed to find random charges on my credit card when I got home that we didn’t make. Getting those removed took time and was annoying. Otherwise, it was a wonderful weekend.
Annette
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Annette, We're terribly sorry it took sometime to take care of the charges. We hope everything was resolved at the end and you'll allow us to provide you with a better experience on your next visit to the area.
10/10 Excellent
Libby
7 Sept 2023
Libby
Stayed 1 night in Sep 2023
Response from Jonathan (Hotel Manager) on 2 Nov 2023
Libby, We hope we were able to meet your expectations during your stay. We hope to see you again in the future.
Great location, staff was very helpful and very accommodating. Would have expected the rooms to be a little bit nicer for the price point, but they were very well-maintained.
Karen
Stayed 2 nights in Sep 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Karen, Thank you for sharing your experience on your most recent stay,We hope to see you once again!
Beautiful hotel, very clean and quiet. Great location for shopping, restaurants, wine tasting and walking around the square. The food in the restaurant was excellent.
Douglas
Stayed 3 nights in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Douglas, Thank you for sharing your recent stay with us! we're delighted to hear you had a wonderful experience while staying at H2 Hotel and dinning at Spoonbar. We hope to see you again soon!
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Praveen, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
The bed was wonderfully comfortable and the room was really lovely
Nicole
Stayed 2 nights in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
hi Nicole, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Everything was wonderful- great location, easy parking across the street, beautiful design and really nice balcony.
Hans
Stayed 1 night in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Hans, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Beautiful, eco friendly hotel, great amenities in room and in the common areas. Walkable location to all of Healdsburg.
Rachel
Stayed 1 night in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Rachel, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Easy check in and check out. Very spacious room (204). Enjoyed the pool and location within DT Healdsburg.
Jonathan
Stayed 3 nights in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Jonathan, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
10/10 Excellent
Pamela
Travelled with family, Travelled with family and small children
Thé staff was wonderful and really addressed every need we had.
The hotel is conveniently located, clean and modern.
My family really enjoyed our stay and highly recommend this hotel.
Pamela
Stayed 1 night in Aug 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Pamela, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Nathanael, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Linda, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hello Harold, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
8/10 Good
Vivian
31 Jul 2023
Vivian
Stayed 2 nights in Jul 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Vivan, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.
The rooms are extremely comfortable and the staff is super friendly.
Cory
Stayed 1 night in Jul 2023
Response from Jonathan (Hotel Manager) on 17 Sept 2023
Hi Cory, Thank you for sharing your experience on your recent stay. We do apologize for the delay in replying to all of our previous, current and future guests. We hope to see you again in the future.