Daily full breakfast (GBP 16.95 per person)
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Reviews of Holiday Inn Taunton, an IHG Hotel

4 out of 5
Holiday Inn Taunton, an IHG Hotel
Deane Gate Avenue, Taunton, England

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 643 reviews" "
Rating 8 - Good. 218 out of 643 reviews" "
Rating 6 - Okay. 63 out of 643 reviews" "
Rating 4 - Poor. 39 out of 643 reviews" "
Rating 2 - Terrible. 20 out of 643 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Apr 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have been visiting this hotel for about 3 years it's great for families as kids eat free and the indoor pool. The staff are always friendly and nothing is to much trouble. My only negative is that the rooms are starting to look like they need updating and showing signs of wear and tear.
Stayed 1 night in Apr 2024

10/10 Excellent

rowan

A great friendly hotel to relax when visiting taunton
Stayed 1 night in Apr 2024

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful, and the property is wonderful!
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception went above and beyond at registration, every assistance and consideration was give to myself as registered disabled and my wife’s restricted mobility. Breakfast was generous, the service excellent and the ambience pleasant. Our room and it’s facilities were excellent We shall continue to make this an essential stopover on our frequent journeys down to the South West.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, has good and safe parking space.
Stayed 1 night in Mar 2024

10/10 Excellent

Neil James

Stayed 2 nights in Mar 2024

10/10 Excellent

Gemma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxed hotel stay. Great facilities and all the staff were pleasant and helpful. We will definitely use this hotel again.
Stayed 2 nights in Mar 2024

8/10 Good

anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel. Near shops and fast food. Close to motorway. The room needs updating. It didn’t seem clean and nothing like the photos
Stayed 1 night in Feb 2024

6/10 Okay

Anish

Stayed 2 nights in Feb 2024

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Got no sleep in room 70. Very noisy generator all night ! It was like sleeping by a ships engine room. Avoid this room !!
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for money
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went with our 5 year old daughter, there was plenty for her to do and keep her entertained. Was a lovely stay
Stayed 1 night in Feb 2024

10/10 Excellent

rowan

Stayed 1 night in Feb 2024

8/10 Good

Dave, Bridgwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, good size bed, powerful shower, excellent value for money
Stayed 1 night in Feb 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Handy for the M5 with petrol station next door. Lobby very inviting with an attractive bar serving craft beers. Staff very helpful and could not do enough for us. Breakfast excellent. Leisure facilities very good. Would definitely stay here again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good, but the shower is wonderful!
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and polite and most helpful
Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is great for families staying at this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Paulette

Travelled with family
Liked: Amenities
Helpful
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable room with good facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

Ady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - staff friendly and helpful but not in your face. Room was comfy and clean with all we required
Stayed 3 nights in Dec 2023

10/10 Excellent

Sara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD 👍
Stayed 3 nights in Dec 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Dec 2023

10/10 Excellent

richard

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jay

Stayed 1 night in Dec 2023

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and great for kids
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Clean and tidy friendly helpful staff
Stayed 1 night in Dec 2023

4/10 Poor

Sarah

Business traveller
Disliked: Staff & service
Pick another option if you can.
Reception was unmanned upon check in, no staff to be seen. Had to physically go into the kitchen to get someone to check myself and other waiting guests in. Food was poor quality, burnt burger and chips is the last thing you want after a Long commute, Would not stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Descent to a quick stop over
Stayed 2 nights in Nov 2023

8/10 Good

Melani

Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

steve

Stayed 1 night in Nov 2023

6/10 Okay

Debbie

Travelled with partner
Liked: Amenities
Can only comment on room 58. Carpet stained, paint on walls blistered, run marks on all walls, mould round windows, shower room ceiling cracked & paint peeling due to extractor fan not working. Bed comfy & pillows comfy. Tables & seating in restaurant dirty at breakfast Leisure facilities good.
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay. Great value for money. Highly recomm
Fab. Did the job. Clean, tidy, friendly. Great pool. Kids got a token for activity packs, drinks etc. brilliant. Great location. Awesome value for money. Breakfast was great quality and good price 16 quid for me and my 2 boys.
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

Liked: Staff & service, property conditions & facilities, room comfort
Taunton trip
Nice hotel clean with friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good value for money
Stayed 1 night in Aug 2023

10/10 Excellent

John

Travelled with partner
Everyone was welcoming and friendly. Lovely clean room with a really comfortable bed. Food excellent all round. Lovely swimming pool next door. Excellent stay and we will return. Thanks everyone.
Stayed 1 night in Nov 2023

8/10 Good

Pearly

Travelled with family
Liked: Staff & service, room comfort
Family friendly place
All staff were nice and room was ok. Lack of space to hang all our coats and towels. Dog friendly so woken up by a dog barking and can hear kids running down the corridor outside the room, but I don’t mind that. Had to change rooms once as both the tv and the socket by the bed didn’t work. Restaurant was pricey but friendly. Kids had lots of treats from the hotel. Breakfast was nice and lots of options. Slight mistake with bill upon check out but clarified and rectified in the end (I think)…
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed. The staff were helpful and friendly. Hadn’t realised it was dog friendly could have saved kennel fees but now know for next time.
Stayed 3 nights in Oct 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Stayed with kids and had a lovely time. The service from staff was exceptional, they couldn’t do enough to help. The kids enjoyed the swimming pool. We had a nice evening meal in the restaurant and enjoyed the breakfast. Would definitely stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities are an absolute bonus, and the hotel staff are just Amazing..
Stayed 2 nights in Oct 2023