We have stayed here several times and even brought our large dog without incident. (A major plus for a hotel.) Never had a problem in the past and always added the detailed dog request when reserving; this visit when checking in, we were told they do not accept dogs over 20 lbs. This was never specified online, only indicating max 2 dogs allowed. This is disappointing as he is in therapy training and again, a repeat visitor. We hope to continue bringing our dog in the future.
Now, hotel issues. While current hotel renovations are great (beautiful) and now has a functioning elevator; there are accommodation (room) repairs needed: cabinets do not close, remote tv difficult to work (no battery cover), no hangers in closet, non-functioning coffee maker, toilet seat broken, shower handle broken, "slow" water drainage in sink, and carpet is ripped. Beds and bedding were above standard (comfortable and clean).
We hope for continued future stays here if they continue to allow for our large (friendly) dog. We also note that the "female" reception staff is extremely friendly and competent..hopefully, she will remain as a permanent reception staff (and pay her well!).