Terrace/patio

Reviews of Arnos Manor Hotel

3 out of 5
Arnos Manor Hotel
470 Bath Road, Arnos Vale, Bristol, England

Reviews

7.4

Good

Rating 10 - Excellent. 253 out of 1002 reviews" "
Rating 8 - Good. 377 out of 1002 reviews" "
Rating 6 - Okay. 223 out of 1002 reviews" "
Rating 4 - Poor. 89 out of 1002 reviews" "
Rating 2 - Terrible. 60 out of 1002 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Elizabeth

Travelled with family
Construction taking place overnight.
Stayed 1 night in Mar 2024

2/10 Terrible

Wahid, Poole

Travelled with partner
Disliked: Property conditions & facilities
It took 45 minutes going around through road works to enter. No warning. Workmen machinery noise on the street jut outside window equals sleepless night.
Stayed 1 night in Mar 2024

4/10 Poor

Carla

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible area, tatty building. Asked for a quiet room on booking and arrival and were loudly entertained all night by traffic and wedding guests. Strong stench of sewage in the very tired room from a clearly faulty toilet so we had to leave the bathroom window wide open all night. Ear plugs just about made the noise manageable, although we did have to fight over a double quilt on a super king bed. The coffee at breakfast tasted like dishwater. No sign of any fruit. If had paid £50 for this room I wouldn’t have minded, but this whole disappointing experience set me back £150. General staff were lovely. Manager had a fixed smile which said that she heard complaints like mine every single day and she really was not interested. Shame, what could be a beautiful building going to waste.
Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Stayed 5 nights in Feb 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service
Liked proximity to family. Excellent, friendly staff. Disliked inconsideration of other guests who returned in the early hours, banging doors etc. But not the fault of the hotel. Bathroom needs a facelift though, bit tired and damaged but was clean enough.
Stayed 2 nights in Feb 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly but all seemed inexperienced, lack of choice behind the bar and breakfast shocking blamed on yhe amount of walk ins they had that morning
Stayed 1 night in Feb 2024

6/10 Okay

Wahid, Poole

Business traveller, Travelled with pets, Travelled with partner
Needs updating
Stayed 1 night in Feb 2024

4/10 Poor

Emma

Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and had a lovely room. We had a good experience checking in, the reception staff were very helpful. We booked an executive room and it didnt disappoint. Very large comfortable bed, sofa large television and tea/coffee making facilities. The bathroom was also well appointed even having a javuzzi bath which my wife took advantage of. Our only issue was with the breakfast. I went down at 8.45 as breakfast ended at 9.30. But when I went to select the cooked items I was not impressed. Fried eggs were dried and rubbery. No scrambled eggs. The sausages were few and those were laying in congealed fat. I was very disappointed. I did not go for breakfast on the second morning because of my experience. It was a shame because everything else in the hotel was good.
Stayed 2 nights in Jan 2024

6/10 Okay

Ryan

Stayed 2 nights in Dec 2023

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & staff, good location
All staff members were so helpful & friendly made such a difference to our stay, room was a good size & all clean, breakfast was good and our large dog was accommodated for. we shall be back.
Stayed 1 night in Dec 2023

8/10 Good

Penny

Liked: Cleanliness, staff & service, room comfort
Comfortable stay
Lovely old building with scgreat breakfast for the money. Hotel was clean but debriom in need of updating. Super comfy bed.
Stayed 1 night in Dec 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old character property, comfortable and decent stay. Nice bar area, even if the rooms and halls are very dated. Expected for an old manor hotel. The room was huge, heater didn't work at all though. Tv in a slightly odd place but made sense. All in all, just right for a work night stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Michael

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I asked for a quiet room, but was given the room nearest the very busy main road, with traffic all night. Both the bedroom and bathroom radiators were not working. Reported to manager on first day, he did try to get them working but failed. He provided portal heaters but they could not be used in the bathroom which was cold for my three night stay. The bathroom window was unfrosted and looked out onto the main road. The blind was missing. Reported to the manager who had a blind installed next day. There were water leak marks on the ceiling.
Stayed 3 nights in Dec 2023

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely rooms - spacious, comfortable, clean and warm. Reception staff were friendly, welcoming and helpful. Unfortunately the breakfast choice was a little limited if vegetarian/vegan. An option of granola/museli would have been nice and decent bread would have made a big difference. However, overall good value and would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

John

Travelled with partner
It’s an old building with charm but only part of it as parts look very tired , as with the interior parts look old with classic design others old and tired, the bedroom we had was in need of a good clean and redecorating
Stayed 1 night in Dec 2023

8/10 Good

valerie

Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was cumfy and shower was powerful and slept very well thanks 😊
Stayed 2 nights in Nov 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Burddette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Comfortable friendly hotel, in a convenient location to central Bristol. Breakfast good value for money. Will stay there again
Stayed 2 nights in Nov 2023

10/10 Excellent

Ben

Stayed 1 night in Nov 2023

8/10 Good

Omar

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
Business trip, hotel is a little dated but price is reasonable and staff a very good. Cheap and cheerful. Nice bar.
Stayed 1 night in Nov 2023

8/10 Good

MARK, LONDON

Travelled with partner
Good large room, but a step in and a step down into the bathroom. You have to be careful in the middle of the night! No hand towels.
Stayed 1 night in Nov 2023

2/10 Terrible

Tim

Disliked: Staff & service

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
New looking bar area, room, especially bathroom needs a refurb and was a bit noisy next to the road.
Stayed 1 night in Oct 2023

4/10 Poor

Peter

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Kimberley

Liked: Cleanliness, staff & service
Lovely hotel, conveniently located. Staff very helpful and friendly, food and cocktails were amazing. Room was lovely and spacious but decor a little tired and bed way too firm. Overall great experience though and would stay again.
Stayed 1 night in Oct 2023

6/10 Okay

Cesar

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Pretty happy
I really liked my stay here. It was perfect for my work as it was close to it and other useful places. My room was massive, bed was comfy. I also discovered the history of the building and im sad to say i wasnt haunted. My only complaint is that the bath hadnt been cleaned properly and there was black mould on the grout but ill definitely come back.
Stayed 1 night in Oct 2023

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very comfortable clean and spacious
Stayed 3 nights in Oct 2023

10/10 Excellent

Joanne

Stayed 1 night in Oct 2023

6/10 Okay

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Manor looks impressive from the outside. Plenty of parking and easy access to the city by bus. Large room although very tired and needs renovation. Floor in the bathroom was rotten and cracked. The bath with the shower over was useless. Tried to position the head and it fell off so the water could only hit the wall. Bed linen was clean with a large comfy bed although the head board was still stuck to the wall where 2 singles had been put together. Furniture very shabby. Nowhere to sit except one hard chair at a desk. Wardrobe was large and adequate. English breakfast buffet style was good. Could have had a better choice of yoghurts and fruit. Only a bowl of apples and natural yoghurt. Coffee machine had broken but provided pots to help yourself. A good stay but needs money spent on the rooms unless we were unlucky as we were facing the back yard.
Stayed 2 nights in Sep 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Noisy but functional hotel
Noisy room (road and other hotel guests) and the rooms really need updated. Fine stay for price close to centre but not somewhere would stay again or recommend.
Stayed 2 nights in Sep 2023

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Great staff!
Really helpful staff- I had hurt my knee and they brought us some ice for it which was very kind. Super friendly! Really appreciated the free parking as Bristol can be expensive. Great location.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Mr C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room in the end.
We were given room 237 to begin with as we requested a quiet room. This room was small incredibly hot and had dim views so aircon units and kitchen extractors. We mentioned this to reception the following day and the guy on reception Timon I think was really helpful. He suggested he show us room 4....this was a lovely room. Spacious, clean tidy bright and airy. Although it on the road side of the hotel it was not to noisy. As returning business customers this will be our room of choice going forward.
Stayed 3 nights in Sep 2023

8/10 Good

Kim

Stayed 2 nights in Sep 2023

4/10 Poor

raju

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is another lift and pop to as “Demers
Stayed 2 nights in Sep 2023

8/10 Good

Angela

Stayed 1 night in Sep 2023