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Get an overview of this hotelBeachfront, with full-service spa

Collecting Nectar Points

Popular property highlights

Free self parking
Free WiFi
Babysitting or childcare (surcharge)
Multilingual staff
Concierge services

Location

Nestled on the beach, this Playacar resort is within 2 mi (3 km) of Playacar Golf Club, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach Club and Playa del Carmen Maritime Terminal are also within 3 miles (5 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Iberostar Quetzal All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants.

Room amenities

All 350 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Guests will also find balconies, private yards and room service (during limited hours).

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games

  • Aerobics

Kids' club

  • Supervised activities for children between 4 and 12 years old

Not included

  • Scuba-diving excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Off-site tours

Resort Amenities

Iberostar Quetzal All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Quetzal All Inclusive features a full-service spa, 4 the outdoor swimming pools, a sauna and a fitness centre. Dining is available at one of the resort's 3 restaurants. Guests can unwind with a drink at one of the resort's bars, which include 3 poolside bars and 7 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive resort also offers a kid's pool, spa services and a free kid's club. On-site self parking is complimentary.

  • Number of outdoor pools - 4 
  • Babysitting or childcare 
  • Number of bars/lounges - 7 
  • Fitness facilities 
  • Number of poolside bars - 3 
  • Children's club 
  • Full-service spa 
  • Conference space 
  • Spa treatment room(s) 
  • Billiards or pool table 
  • Meeting rooms 5 
  • Beach sunloungers 
  • Free self parking 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Supervised childcare/activities (surcharge) 
  • Children's pool 
  • Spa services on site 
  • Luggage storage 
  • Supervised childcare/activities 
  • Number of restaurants - 3 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Beach towels 
  • Total number of rooms - 350 
  • Number of floors - 3 
  • Arcade/game room 
  • Wedding services 
  • Tennis on site 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Connecting/adjoining rooms available 
  • Balcony 
  • Minibar (stocked, free items) 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Air conditioning 
  • Ceiling fan 
  • Number of bathrooms -  
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Daily housekeeping 
  • Room service (limited hours) 
  • Desk 
  • Yard 

Where to Eat

Bonsai Restaurant – This restaurant specialises in Japanese cuisine and only serves dinner.Reservations are required.

Mare Nostrum Restaurant – This restaurant specialises in seafood and only serves dinner. Reservations are required.

La Gondola Restaurant – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.

Uxmal Restaurant – This steakhouse only serves dinner. Reservations are required.

La Hacienda – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkelling nearby 
  • Scuba diving on site 
  • Kayaking on site 
  • Windsurfing on site 
  • Yoga classes/instruction on site 

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments.

  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
No cots (infant beds) available
24-hour check-in

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: MXN 20 per accommodation, per night.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Late check-out fee: MXN100
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Resort Name

  • Iberostar Quetzal All Inclusive Playa del Carmen
  • Iberostar Quetzal All Inclusive
  • Iberostar Quetzal Playa del Carmen
  • Iberostar Quetzal

We should mention

Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Resort Credit Offer

Book a 3-6 night stay in a rate plan displaying the "USD 300 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive USD 300 resort credit per stay. Resort credit can be applied toward purchases as follows:

  • USD 75 room upgrade credit applied to the total upgrade charge
  • USD 45 Star Prestige package credit applied to the total package charge
  • USD 45 credit applied towards a romantic dinner for 2
  • USD 30 Spa credits applicable for treatments and massages (credits cannot be combined)
  • USD 25 Dressel Divers Water sport credit, applicable when purchasing open water certification course
  • USD 30 Champagne and wine credit, applicable when spending a minimum of USD 60 in a la carte beverages
  • USD 30 Photopro credit, applicable when spending USD 140 or more
  • USD 20 Star Market credit, applicable when spending USD 100 or more
Must book a 3-6 night stay in a rate plan displaying the "USD 300 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply. Blackout dates: June 1, 2018 - July 18, 2018.

Resort Credit Offer

Book a minimum 7-night stay in a rate plan displaying the "USD 500 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive USD 500 resort credit per stay. Resort credit can be applied toward purchases as follows:

  • USD 140 room upgrade credit applied to the total upgrade charge applicable with a minimum stay of 5 upgraded nights
  • USD 85 Star Prestige package credit applied to the total package charge with a minimum stay of 5 nights
  • USD 60 credit applied towards a romantic dinner for 2
  • 3 USD 30 Spa credits applicable for treatments and massages (credits cannot be combined)
  • USD 25 Dressel Divers Water sport credit, applicable when purchasing open water certification course
  • USD 30 Champagne and wine credit, applicable when spending a minimum of USD 60 in a la carte beverages
  • USD 40 Photopro credits, applicable when spending USD USD 240 or more (credits cannot be combined)
Must book a minimum 7-night stay in a rate plan displaying the "USD 500 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply. Blackout dates: June 1, 2018 - July 18, 2018.


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