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Get an overview of this hotel4-star beach resort with a full-service spa

Collecting Nectar Points

Popular property highlights

Free self parking
Free valet parking
Free WiFi
Outdoor pool
Business centre

Location

Nestled on the beach, this Playa del Carmen resort is 1.5 mi (2.3 km) from El Manglar Golf Course and 1.8 mi (3 km) from Maroma Beach. El Camaleon Golf Club and Sanctuary of Hope and Time Capsule are also within 9 miles (15 km).

Resort features

Spend the day relaxing at the beach, practising your swing on Iberostar Paraiso Maya All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants.

Room amenities

All 432 rooms boast jetted bathtubs, and offer free WiFi and balconies. Separate dining areas and separate sitting areas are standard, as are TVs with cable channels.

Languages Spoken

Resort Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • Meals, snacks and beverages included
  • In-room minibar (some restrictions)

Not included

  • Motorised water sports
  • Snorkelling excursions

Resort Amenities

Iberostar Paraiso Maya All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

In addition to a full-service spa, Iberostar Paraiso Maya All Inclusive features a golf course and a complimentary water park. Dining is available at one of the resort's 10 restaurants, and guests can grab a coffee at one of the 2 coffee shops/cafés. Guests can unwind with a drink at one of the resort's bars, which include 7 bars/lounges, A beach bar and A poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of A business centre and a meeting room. This all-inclusive resort also offers an outdoor pool, a kid's pool and a nightclub. Complimentary self parking and valet parking are available on-site.

  • Lazy river 
  • Beach bar 
  • Babysitting or childcare 
  • Number of bars/lounges - 7 
  • Fitness facilities 
  • Children's club 
  • Full-service spa 
  • Free water park access 
  • Poolside bar 
  • Business centre 
  • Conference space 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free self parking 
  • Free WiFi 
  • Steam room 
  • Free valet parking 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Children's club (free) 
  • Number of coffee shops/cafes - 2 
  • Nightclub 
  • Children's pool 
  • Spa services on site 
  • Luggage storage 
  • Number of restaurants - 10 
  • Shopping on site 
  • Pool umbrellas 
  • Total number of rooms - 432 
  • One meeting room 
  • Number of floors - 3 
  • Wedding services 
  • Golf course on site 
  • Garden 
  • Tennis on site 
  • Multilingual staff 

Family Friendly Amenities

  • Water park access (complimentary)  
  • Outdoor pool  
  • Children's pool  
  • Lazy river  
  • Free Wi-Fi  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Separate dining area  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Free valet parking

Room Amenities

  • DVD player 
  • Separate sitting area 
  • Balcony 
  • Phone 
  • Free bottled water 
  • Minibar (stocked, some free items) 
  • Video-game console 
  • Pay movies 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Jetted bathtub 
  • Shower/tub combination 
  • Rainfall showerhead 
  • Iron/ironing board 
  • In-room safe 
  • Television 
  • Air conditioning 
  • Ceiling fan 
  • Coffee/tea maker 
  • Blackout drapes/curtains 
  • Separate dining area 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • Daily housekeeping 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Desk 
  • Yard 

Where to Eat

La Pagoda – This restaurant serves lunch and dinner.

El Fogon – This restaurant only serves dinner. Reservations are required.

La Marina – This buffet restaurant only serves dinner.

Gourmet L'Etoile – This restaurant specialises in international cuisine and only serves dinner. Reservations are required.

El Rancho – This steakhouse only serves dinner.

24-hour room service is available.

Nearby Things to Do

A golf course and a complimentary water park with a lazy river are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site 
  • Playground on site 
  • Golfing nearby 
  • Bicycle rentals on site 
  • Volleyball on site 
  • Kayaking on site 
  • Personal motorised watercraft on site 
  • Windsurfing on site 
  • Scuba diving nearby 

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Sensations. Services include massages, facials and body treatments.

  • Body treatments 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Resort Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cots (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • Destination fee: MXN 20 per accommodation, per night.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Iberostar Paraiso Maya All Inclusive Playa del Carmen
  • Iberostar Paraiso Maya All Inclusive
  • Iberostar Paraiso Maya Playa del Carmen

We should mention

Children aged 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Resort Credit Offer

Book a 3-6 night stay in a rate plan displaying the "USD 400 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive up to USD 400 in resort credits per stay. Resort credit can be applied toward purchases as follows: USD 120 room upgrade credit applied to the total upgrade charge, USD 70 Star Prestige package (VIP package to upgrade the stay including upgraded room amenities, superior service, access to VIP areas and a sport package) credit applied to the total package charge, USD 50 credit applied towards a romantic dinner for 2, 2 USD 25 Spa credits applicable for treatments and massages (limited to 1 USD 25 credit per transaction), USD 25 Golf Round credit, applicable when spending a minimum of USD 100 in golf services and/or products, USD 25 Dressel Divers Water sport credit, applicable when purchasing open water certification course, USD 30 Champagne and wine credit, applicable when spending a minimum of USD 75 in a la carte beverages, and USD 30 Adventure Photos credit, applicable when spending USD 140 or more.

Must book a 3-6 night stay in a rate plan displaying the "USD 400 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions may apply. Blackout dates: June 1, 2018 - July 18, 2018.

Resort Credit Offer

Book a minimum 7-night stay in a rate plan displaying the "USD 600 resort credit" green tag now - December 20, 2018 for travel now - December 20, 2018 and receive up to USD 600 in resort credits per stay. Resort credit can be applied toward purchases as follows: USD 200 room upgrade credit applied to the total upgrade charge applicable with a minimum stay of 5 upgraded nights, USD 85 Star Prestige package (VIP package to upgrade the stay including upgraded room amenities, superior service, access to VIP areas and a sport package) credit applied to the total package charge with a minimum stay of 5 nights, USD 70 credit applied towards a romantic dinner for 2, 2 USD 25 Spa credits applicable for treatments and massages (limited use of 1 USD 50 credit per visit), 2 USD 25 Golf Round credits (1 USD 25 credit may be applied when spending a minimum of USD 100 in golf services and/or products, USD 25 Dressel Divers Water Sport credit, applicable when purchasing open water certification course, 2 USD 30 Champagne and wine credits (limited to use of 1 USD 30 credit at a time), applicable when spending a minimum of USD 100 in a la carte beverages per credit, and USD 30 Adventure Photos credit, applicable when spending USD 140 or more.

Must book a minimum 7-night stay in a rate plan displaying the "USD 600 resort credit" green tag to receive benefits. Resort credit and redemption details provided at check-in. Resort credits are redeemable at the hotel, may not be redeemed for cash, and are non-transferable. Resort credit must be used during the length of stay. Spa appointment may be required. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Resort credit cannot be applied towards room rate or tax. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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